A: Flowers are delivered to your door by our national distribution store and can be delivered to all cities and most counties in China. It is temporarily impossible to send flowers to your door in remote areas. Flowers are sent to the main urban areas of large and medium-sized cities free of charge. Suburbs, outer suburbs, and some county-level towns charge a delivery fee of 20- 100 yuan. Please contact customer service for details! Or take photos first, and then make up the delivery fee when the customer service is online! (Note: Cartoon bouquets are delivered by express delivery, which can be delivered by express delivery all over the country)

2. Are your flowers fresh? How is it delivered?

A: Every flower was sent by a special person from the local alliance dealership. Flowers are made of high quality flowers, which are now cut and packaged to ensure the freshness of flowers. And promised that if there are quality problems, they can be sent free of charge. If you have quality problems with flowers, please contact us within 12 hours. Please don't give low marks directly!

I ordered this kind of flowers, did I get the same bouquet as the one in the picture?

A: Flowers are handmade products, and the level and dressing skills of florists in each region are different. Please understand. The main flower materials are the same, and the composition may be adapted to local conditions. We will try our best to be consistent and beautiful, please rest assured!

4. How many days do I need to book flowers in advance?

A: If flowers are usually sent, ordinary flowers can be ordered one day or the same day in advance. Please consult online customer service for special flowers. During festivals (Valentine's Day, Valentine's Day in China, Christmas, Mother's Day, etc. ), please place an order at least four days in advance, so as not to stop taking orders when the order is saturated!

5. Can flowers and cartoon bouquets be sent together?

A: Flowers are delivered to your door by our local flower delivery shop, which can guarantee the arrival time. Cartoon bouquets and non-flower express delivery cannot guarantee the arrival time! So we can't arrive at the same time!

6. How do I know if my flowers have arrived?

A: Generally, we will order the delivery when arranging the flower list. The specific delivery time is based on your comments to send flowers! Check-in can consult online customer service!

7. How to maintain the flowers after receiving them?

(1) During the journey from receiving flowers to going home, flowers should pay special attention to avoid direct sunlight.

(2) Put the vase in time and add water in time. Before putting it in the bottle, cut the stem (at a 45-degree angle) to help the flower stem absorb water.

(3) Keep the water clean: change the water every day and cut the roots every day to expose new stubble. Remove the excess leaves soaked in water.

(4) Stay away from vegetables and fruits, and clean up fallen flowers and leaves in time. And spray water on the flowers.

(5) Location: Avoid direct sunlight in summer and tuyere in winter. Optimum temperature 10-20 degrees.