1. Optimize store information
Shopkeepers need to ensure that their store information is up-to-date and accurate in public comments. This includes name, address, business hours, telephone number and so on. Shopkeepers can also add menus, photos and videos to attract more customers. Shopkeepers also need to pay attention to the positioning and brand image of the store, so that customers can have a deeper understanding of the store.
2. Offer discounts and concessions
Users of public comments like discounts and discounts very much, so shopkeepers can attract more customers by offering discounts and discounts. Shopkeepers can post preferential information on public comments, such as free drinks, discounts on dishes and so on. These preferential information can attract more customers and improve the visibility and sales of the store.
Step 3 respond to comments
Users of public comments often leave comments and scores on the store page. Shopkeepers need to reply to these comments in time to show their professionalism and service attitude. If the customer has any problems or dissatisfaction, the owner needs to actively solve them to improve customer satisfaction and loyalty. Responding to comments can also help shopkeepers to establish closer ties with customers and improve the favorable rate of the store.
4. Publish store activities
Shopkeepers can post shop activities on public comments, such as wine tasting activities, music performances and so on. These activities can attract more customers and improve the visibility and sales of the store. Shopkeepers can also cooperate with other businesses to hold activities together to expand the influence of the store.
Step 5 Use extended services
Public comment provides some promotion services, such as priority recommendation, search ranking and so on. Shopkeepers can use these promotional services to make their stores stand out. Shopkeepers need to choose different promotion services according to their own needs to achieve the best results.