Open the takeaway APP, click the takeaway order, find and click the name of the business to report-complaint.

You can also complain to 12305, and call 12305 to explain the relevant situation and make a complaint.

Online take-out is protected by law. According to the newly revised food safety law.

When consumers buy food through the third-party platform of online food trading and their legitimate interests are damaged, they can claim compensation from the online food operators.