Taxpayers can log in and select "I want to do tax", enter "General Tax Refund (credit) Management", fill in and submit "Tax Refund (credit) Application Form". After the tax authorities' approval is completed, the taxpayers can obtain the approval result information. Taxpayers can also log in and select "I want to query" of the E-Tax Bureau and enter "tax progress and result information query" to query the processing progress and result.

The tax rebates that taxpayers can apply for mainly include: tax rebates for overpayment by mistake, tax rebates for tax reduction and exemption, tax rebates for overpayment by remittance settlement, tax rebates for purchase of vehicles, tax rebates for vehicle and vessel tax, tax rebates for VAT final tax credit, and tax rebates for consumption tax on naphtha and fuel oil.