The work summary of office departments is conducive to the orderly development of office work. I want to share with you the model essay on the summary of the work of the office department. Welcome to browse. A summary of the work of the office department (1)
In 2xx, under the guidance of leaders at all levels, the company's office closely focused on the theme of system construction and program construction, with the purpose of doing a good job in the company's logistics support, and worked hard to serve the work of the organs and ensure the normal operation of various businesses. The work in the past year is reported as follows:
1. According to the business division, do a good job in related business.
file management: according to the implementation of the project, urge the completed projects to improve the completion data as soon as possible and file them in the company for later reference. In this year, 961 files were collected, carefully sorted, bound and classified according to the requirements of file management. We have strengthened the guidance of data compilation of projects under construction, straightened out the compilation procedures and work requirements in our daily work, and prepared for the later summary. Cooperate with the bidding work of the operation center, and provide all kinds of original performance at the request of the owner or bidding agent, which provides guarantee for the successful completion of the bidding work.
secretarial work: this year, the office * * * formed 158 numbered documents, and received and handled 672 communications; More than 1 copies of morning meetings, minutes of meetings and minutes of general manager's office meetings were held, and the secretarial work was well completed. In this year, the office staff has changed a lot, and frequent business trips are likely to lead to job vacancies. All staff in the department can take the overall situation as their own business, and make up positions according to the actual situation to ensure smooth and orderly work.
in order to effectively manage the project, various departments and offices of the government often distribute a large number of documents and faxes, and the office can carefully review each manuscript to ensure the timely and accurate distribution of documents, which reflects the rigor of the government's work style. Network is the external window of the company and the platform for internal communication, which plays an important role in daily work. Web pages reflect the company's image in the Internet world. In order to protect the good running state of the network and ensure the quality of web pages, relevant personnel have worked hard.
business management: actively implement the work requirements of "standardization management promotion year" of the group company, and organize the compilation of standardization cases for 28 projects under construction. After careful comparison among these projects, we recommend three projects to participate in the selection of the demonstration project department of the group company. For the follow-up of this work, we can supervise and inspect the materials in time according to the progress of the project to ensure the quality of work. In order to cope with the fatal damage caused by emergencies to the company and strengthen the sense of crisis, the relevant departments of the organization are organized to prepare emergency plans for emergencies from various angles such as finance, technology, safety and law.
second, assist and cooperate with various departments and offices to prepare various work meetings.
the business exchange meeting is a highlight of the company's work this year. In order to alleviate the risks caused by the rapid expansion of the project, the company held various business exchange meetings in different periods according to the construction situation, so that the staff of the same business in the company could communicate and improve their business level with the help of the conference platform. By adopting the form of meeting, the rules and regulations of the company's operation are reviewed, the contradictions and problems in the work are discussed, and the key points and efforts in the future are determined. In the work, the rules and regulations that produce good results should be adhered to, and the rules and regulations that have adverse effects in operation should be actively improved. Through this form, the company's business level in all aspects has been significantly improved. In order to hold these meetings smoothly and ensure the accommodation of about 15 participants, the office staff can actively cooperate with relevant departments and offices to make good preparations for the meeting, venue layout and accommodation arrangements, and make proper arrangements for the round-trip of participants after the meeting to ensure the success of all meetings.
third, coordinate and manage the affairs of the organs to ensure the orderly, stable and harmonious operation of the organs as a whole.
compared with the business departments of the government, the office mainly plays the role of auxiliary cooperation and logistics support. From the sanitation of organs and family areas, the management of staff canteens, the odd jobs of various departments, to the dispatch of public vehicles, and the observance of the system of employees' commuting, all personnel can conscientiously implement it according to the requirements of leaders. In terms of bus arrangement, urgent matters and special affairs can be handled on time, no matter how late the time is, as long as the work requirements are met. In the daily reception, distinguish between personnel and specifications, which not only satisfies the guests, but also is not extravagant.
Fourth, concentrate on unified study to ensure unity of thought.
On Fridays every week, it takes an hour or so to gather all the staff of government departments and concentrate on education. On the one hand, comment on the company's work operation for a period of time; On the other hand, through the form of meetings, we should carry out the spirit of the documents of higher authorities and the requirements of the competent leaders, do ideological education activities well, preach various rules and regulations, ensure that the overall personnel are in step and act in unison, improve their execution, and give full play to the service functions of the authorities.
Although all the staff in the office are conscientious in their respective posts and have made great efforts, there are still many mistakes and shortcomings that need to be further improved, mainly as follows:
First, most of the staff are young and have insufficient experience in various aspects. In the past two years, the office staff has been updated quickly, and there are many young people or novices, so the daily work can be completed smoothly, but the operation of emergencies and major activities needs to be exercised and improved.
Second, the role of leaders as staff should be strengthened. All the business personnel in the office have not worked in the construction site for a long time, and they have no deep understanding of the project and lack original opinions. They need to strengthen their study and accumulation in this field in their future work, and strengthen their study in theory in the absence of practical opportunities, so as to strive to learn well and be good leaders' staff.
Third, the level of copywriting needs to be improved. The level of copywriting reflects the image of the company, so we need to work hard at the theoretical level and the writing level, do a good job in propaganda of the enterprise, and actively guide the employees of the enterprise.
In the new year, all the staff in the office will work harder and strive for a new level in all aspects.
1. Continue to implement the service tenet and implement various systems. System construction and standardization construction are a cyclical process. In the new year, we will pay more attention to the combination of system and project reality, strengthen the investigation of system implementation, and provide reasonable suggestions to the company through on-site situation analysis. Strengthen the construction of standardization projects, and in the new year, we will maintain the achievements of standardization promotion, make all standards closer to reality, and make due efforts for the standardization construction of projects. Further deepen the work style construction of cadres, constantly supervise the work style of cadres through various ways and channels, strengthen discipline construction and improve execution.
second, carry out reasonable division of labor and strengthen the study and training of their posts. On the basis of the existing staff, we should refine the business division of staff, not only to meet their respective duties, but also to take into account the overlapping situation of work, so as to avoid timely replenishment in case of shortage of staff and ensure that the work will not be delayed. On-the-job training and study of young people will be strengthened, and young members will be educated everywhere, so as to cultivate them to grow up as soon as possible and make greater contributions to the company.
third, strengthen investigation and study to prevent bookishness. In view of the particularity of the office in the departments and offices, it is necessary to give orders from the upper level and reach the lower level. In the new year, investigation and research will be strengthened, focusing on the investigation of various projects to provide better and better services.
Facing the new year, the company office will work harder and more pragmatically, be a good assistant to the leaders and make due contributions to the steady development of the company. A summary of the work of the office department (2)
1. The work in the past year
(1) The quality of the office team has been continuously improved.
the office is responsible for organizing personnel, publicizing information, secretarial files, financial management and other complicated work, and it is the operation center of the company. The nature of its work requires it to be responsible for unity and coordination internally and provide good services, and it must establish an image externally, and communicate with each other. The office carefully organizes the theoretical and business study of the department staff around the work objectives specified by the company at the beginning of the year. All the staff in the department earnestly study various laws and regulations, keep abreast of the new trends and experiences of economic development, and actively participate in various learning activities organized by the company, so that the political theory level, professional quality and working ability of office staff are constantly improved. Hold a working meeting of all staff in the office from time to time, and make clear everyone's post responsibilities and work tasks, so as to achieve a clear division of labor and clear responsibilities. Establish a high sense of service, and the office staff are kind, enthusiastic, patient and meticulous in service, providing good and thoughtful services for leaders and other units. All the staff in the office are United as officers, with a harmonious working atmosphere and tacit cooperation. Everyone can start from the overall situation of teaching the company's work, from the overall interests of the company, support each other, work smoothly, and everyone feels comfortable.
(II) Standardized operation of secretarial work
1. The level of writing service has been continuously improved. Since the beginning of this year, the quantity and quality of written materials written by the office have been improved compared with previous years, and the role of staff assistants has been further played. By the end of March, all kinds of documents and minutes of meetings will be written throughout the year.
2. The meeting of the board of directors ended successfully
(1) Carefully prepare for the two meetings of the board of directors of the company. Around the meetings of the Board of Directors held in March and November this year, the Office made earnest preparations for the meetings, participated in the drafting and distribution of meeting notices and meeting agendas, and was responsible for the sending of guest invitations, the drafting of leaders' speeches, the drafting of meeting proposals and minutes, draft resolutions, the distribution of meeting materials, the drafting of meeting slogans, the arrangement, printing and drafting of various documents after the meeting. Participated in the determination of the conference venue and agenda, and was responsible for vehicle scheduling, guest reception, venue layout, putting forward the list and seating arrangement of the rostrum, maintaining the order of the conference site, dining and living of participants and other security work; Participated in the negotiation and evaluation of various expenses during the meeting, and was responsible for making budget plans and preparing funds, purchasing and configuring conference supplies, and settling funds after the meeting.
(2) Do a good job in reception and show the company's image. During the meeting of the board of directors of the company, the office staff is responsible for the reception work throughout. These two meetings are high-level meetings of the company, and the office staff attached great importance to them. From the planning of the meeting plan to the drafting of the leader's speech, from the layout of the venue to the scheduling of participants, from the arrangement of catering vehicles to the publicity and reporting of the meeting, the office comrades worked together to ensure the smooth reception task and show the good image of the company.
3. The level of conference services has been further improved. How the conference work is done is an overall test of the service level of the office. Over the past year, the company has organized and assisted various departments to successfully complete the organization and service of some conferences and meetings, especially the convening of the company's board of directors. Because the office has accumulated experience in the organization of previous workers' congresses, there are no mistakes in the conference service process.
4. The work of writing and handling affairs has been continuously strengthened.
(1) With regard to the writing work, the writing work is the key work of the office. We adhere to high standards and strict requirements, earnestly complete the drafting and printing of the company's comprehensive written materials, and draft more than * * documents, notices, summaries, speeches and reports throughout the year; Completed the company's work plan, work summary, and a large number of materials and other related plans for various meetings, and successfully completed various tasks of the company.
(2) The feedback of information has been strengthened. Information feedback can correctly and timely reflect the work progress and achievements of our company. To this end, the office has been working hard to do a good job in information work, collecting new trends, new progress and new experiences in the work at any time, mining bright spots from them and reporting them to the superior business department in time. According to the requirements of the higher authorities, report the study documents in time, such as the study documents of Scientific Outlook on Development party member. All departments have been assigned the task of submitting information. Since this year, our office has sent more than 1 documents or learning materials to the higher authorities.
5. File management and confidentiality work have been carried out in a solid manner. This year, in order to do a good job in file management, we require file managers to strive to improve their professional quality, learn the relevant laws, regulations and operating procedures of file management, and do a good job in preventing moisture, mildew, insects and moth. At the same time, the office has established a file collection and filing system, and the documents in each room are collected and filed in time. We cleaned up the files of last year and bound them into volumes for the convenience of departments. At the same time, we earnestly completed the receiving and dispatching, registration, circulation, filing and filing of all kinds of documents and important materials throughout the company this year, and timely sent the timely incoming calls to relevant leaders for review and transmission, which was efficient and fast, without causing delay and loss. The secrecy work has also been further strengthened, and there has been no leakage or loss of confidential documents in response to cleaning up the returned documents.
6. The annual examination of licenses passed smoothly. During the annual examination of business license this year, because the business items in our company's business license belong to special industries, our company did not have the industry qualification certificate of this special industry, so we encountered some difficulties in the annual examination, but they were finally solved smoothly. At this point, the annual examination of the company's business license, organization code, charging license and other company licenses was completed in time and smoothly.
7. The work norms of trade unions, personnel and social security have been continued.
(1) Trade union work: First, vigorously promote the establishment and standardization of trade unions, guide trade unions to give full play to their roles, and do their best to recruit, organize and serve employees in accordance with the requirements of standardization construction. The second is to strengthen the construction of rights protection, set up a service station for workers' rights protection, and earnestly safeguard the legitimate rights and interests of workers. By the end of the month, the rights protection office will receive visiting pieces and settle cases.
(2) personnel work, so that personnel changes are reported in time, salary adjustment is accurate and complete, file management is standardized and orderly, and financial revenue and expenditure are careful and meticulous.
(3) Do a good job in social security. This year, * * * registered the name of the personnel, and went through the formalities of paying pension and medical insurance for freelancers; Handle medical subsidies for people.
8. Do a good job in industrial and commercial change registration. This year, due to the large number of shareholder units in the company, it is necessary to go through the formalities of change registration at the industrial and commercial bureau. The office actively cooperated with the company's work, went through the formalities of change registration for a number of shareholders at the industrial and commercial bureau, and went through the formalities of change registration of the company's registered address.
9. define responsibilities and improve rules and regulations. There are fewer people in the office of the company. In order to make all the staff in the office have clear responsibilities, rules to follow and responsibilities, combined with the actual work of the office, and under the guidance of the leaders of the bureau and company, the targeted, easy-to-operate and effective rules and regulations such as Office Work Responsibilities, Archivists Work Rules, Financial Management System and Driver Management System have been formulated and improved successively, and issued in time.
1. Improve various management systems and implement humanistic care management.