I sent a feedback document of several thousand words to their product manager Jiang Weihang, but there was no response. Later, I sent this feedback to their customer service, but still no news. If I didn't want you to make this product ready for us to use, would I have to spend thousands of words of feedback? Seeing how indifferent you were, I decided to switch to Evernote. Sometimes, I feel like I'm cheap. However, as a product manager and an experience controller, I couldn’t help but write down my thoughts and suggestions on this product in detail. The reply I got on Weibo was that we are in the process of planning, and then these two Months have passed without any follow-up feedback, which is also reflected in product updates. What I want to say is, even if my suggestions are rubbish, and even if you don’t have time, it’s okay to ask your girls who are responsible for collecting suggestions and customer service to reply.
My suggestions on the Youdao Cloud Notes forum were met with silence, with no official feedback at all. Ziao, there is no sense of participation at all. Here are the suggestions I posted on the forum today. I have been using Youdao Cloud Notes and I think it is very easy to use (I personally think it is easier to use than Evernote). However, what I want to say is, product managers of Youdao Cloud Notes, don’t sleep, wake up, I believe you can make this product better. I sent a feedback document of several thousand words to their product manager Jiang Weihang, but got no response. Later, I sent this feedback to their customer service, but still no news. If I didn't want you to make this product ready for us to use, would I have to give thousands of words of feedback? Seeing how indifferent you were, I decided to switch to Evernote.