According to your description: 1. No water. Water level is insufficient or too high. It is suggested to add water between the upper and lower water lines. 2. If the water temperature is too high, the machine will alarm if it exceeds 70℃, so it is recommended to add warm water and cold water; 3. When cleaning, the machine accidentally gets water or gets wet. I suggest you get in touch with the local Jiuyang after-sales outlets and ask the staff to check the machine for you. You can log in to /netService.html to check the contact information of the national Jiuyang Sunshine Service Department, and you can choose it nearby.

If you have any questions, please feel free to consult Jiuyang Sunshine Service.