Next, let us appreciate the style of these players together!

Yu Ying

A college teacher who fell in love with leading a group

Yu Ying grew up in the beautiful prairie of Inner Mongolia and has been fascinated by it since she was a child. The mystery, magic and charm of nature. Now he is a teacher majoring in tourism management at Hubei Industrial Vocational and Technical College.

"I like the tour guide industry because I can accompany tourists to appreciate the different beauties of China. After I became a tour guide, I became even more happy for my choice." When Yu Ying communicated with others, her face The boss was smiling. She has a lively personality and has the unique enthusiasm and tension of Inner Mongolian people.

Speaking of her own experience, Yu Ying said that a very "shameful" thing happened in 2010. It was the second year that she became a part-time tour guide. Yu Ying took the group to Chongqing as a full escort. Because she did not read the reception plan carefully, she took them to the station where they got off when they arrived in Chongqing. While waiting and chatting in the square in front of the station, the tourists accidentally discovered that the station name shown on their train tickets did not match the actual station name. The driving time was less than an hour! Yu Ying had no choice but to accompany the driver to pick them up. At the same time, she led the tourists to run wildly dragging large and small bags. Railway staff also helped open the green channel to speed up security check and boarding. This time I almost missed the train.

Yu Ying said that although 11 years have passed since the incident, the thrilling feeling still floods through her body every time she thinks about it. The scene of tourists rushing around in panic, carrying large and small bags on their backs, seems to be vivid in my mind.

"I will share this story with each of my students so that they, like me, will remember the importance and necessity of serious work. I will use the bitter, spicy, sour and sweet feelings I feel in actually leading the group. Give students the first thrill of this career! ”

Be broad-minded and approachable; As a tour guide, Yu Ying believes that one should not be complacent only with meticulous services, but should also read extensively in daily life and carefully explain informative content during tour guide services, thereby giving tourists more cultural confidence! "I teach tourism and work as a tour guide. I hope that the work of a tour guide can sublimate every journey of tourists into the art of life."

Cao Huanbei

Look up at the stars and keep your feet on the ground

“When I was in school, I discovered that I really like to share the knowledge I know with others. For example, I would take the initiative to lecture my deskmate on topics and try my best to make him understand. If he understood, I would be very excited. "In 1996, Cao Huanbei came into contact with the tour guide industry for more than two years. She said frankly that she is very curious about all types of knowledge. Such as art, philosophy, literature, psychology, etc.

In my two-year career, I have met many people coming and going. Cao Huanbei often meets tourists who impress her deeply, and she can't help but feel that the tour guide's explanations have different meanings for different people.

Cao Huanbei once received a tourist who was very busy at work. During the explanation process, the progress was interrupted by the tourist's work phone. The visitor's expression was always serious when answering the phone, but when Cao Huanbei talked with her about the strange tombs excavated in Jingzhou, the great and mysterious tomb of King Chu, in front of the map in the exhibition area, the visitor couldn't help but laugh. This made Cao Huanbei feel that no matter how hurried reality is, poetry and distance are always around him.

Cao Huanbei once met an old man who was a retired engineer but was particularly interested in liberal arts. He taught himself an open course on the General Theory of Chinese Archeology, and in the process of explaining it to him, he would always add a lot of content in a divergent manner, from Taoism and nature to the idea of ??harmony, and from the image of the "snake" in Chu culture. Seeing the birth of the dragon, he lamented the profoundness of Chu culture, and Cao Huanbei also felt the vitality brought by love from him.

These people make Cao Huanbei believe that her work can not only bring nourishment to others, but also enrich her own heart.

"I think every excellent tour guide grows from immaturity and youthfulness to maturity. You must believe in yourself and the future, and don't be knocked down by occasional difficulties." Optimistic and progressive Cao Huanbei I hope that I can look up to the stars, keep my feet on the ground, and challenge the future again and again.

Zhang Ling

Ten years of perseverance

“When I was traveling to Beijing with my parents when I was twelve years old, I loved listening to the tour guide’s sister’s words to us every day. Explaining the local humanities and history, and the various stories told by the tour guide made me feel the charm of a city, and this planted a seed in my heart to tell Chinese stories and spread culture." Later, in 1995, Zhang Ling, She majored in tourism management in 2010 and obtained a tour guide certificate the following year, officially starting her tour guide career.

In 2012, Zhang Ling participated in the reception work of the "Sixth Central China Tourism Expo". Originally we were just cooperating with volunteers to do some simple liaison work, but on the night before the reception work was about to begin, we received a temporary notice that the originally arranged car tour guide could not carry out the reception work according to the original plan due to unexpected circumstances. Choose one of the liaison officers to provide explanations along the way. Several students did not dare, but Zhang Ling bravely recommended herself. She was only 17 years old this year.

That night, from the smile to the tourists to the self-introduction of the welcome speech on the bus; from the route along the way to the buildings that will be involved; from the knowledge about the attractions that will be talked about to the topics that may be asked , Zhang Ling stood in front of the mirror and rehearsed and practiced countless times. We hope that during the team service process, we will provide the highest quality service and the richest explanation content to every passenger. What impressed Zhang Ling deeply was a tourist from Beijing. He said to Zhang Ling: "Xiao Zhang, thank you very much for your service and explanation. I feel your sincerity and sincerity. Keep working hard. Thank you again." Zhang Ling herself felt a little guilty when she said this, because she was the only one who knew that this reception was actually the first time she picked up the microphone in the car. It was not until the end of the work that Zhang Ling realized that the "tourists" on the bus were actually outstanding industry representatives from 5A travel agencies across the country.

Although nearly ten years have passed, the advice given by this special tourist to Zhang Ling still lingers on. "Being tourist-oriented, treating people sincerely, and serving sincerely is what makes a good tour guide qualified. Looking back on my ten years in the industry, this special comment has become the principle I have always adhered to in the tourism industry and has become a bright light. , illuminating my journey.”

“For the rest of my life, I will spread Chinese culture, share happy journeys, and carry forward the spirit of cultural tourism forever.” This is what Zhang Ling said when participating in the 2019 National Tour Guide Competition. The words she said are also a true portrayal of her heart. Zhang Ling is convinced that she deeply loves this industry, the tour guide certificate she wears on her chest and the microphone she holds in her hand. She is always here to accompany the development of the cultural tourism industry in her hometown, and is always available when called upon.

Huang Zhiheng

A warm boy who loves mountains and rivers

In 1996, Huang Zhiheng first participated in a city tour guide competition with a fun and entertainment mentality. Unexpectedly, he achieved good results and started his tour guide. But it was only after engaging in this job that Huang Zhiheng slowly began to like this job and slowly began to discover some of the fun of this job.

Talking about the most impressive thing in his career, Huang Zhiheng said it was when he just led the group. Although Huang Zhiheng made sufficient preparations before leading the group. But when facing a bus full of men, women and children, I was still a little nervous when the tour guide introduced and explained it.

At this time, a tourist asked: "Young man, are you a new tour guide?" Huang Zhiheng was very panicked at that time, subconsciously thinking that this tourist would be a picky person and would it be difficult to handle the situation. ? What surprised Huang Zhiheng was that this tourist was surprisingly friendly. During the entire trip, whenever he had time, he would chat with Huang Zhiheng and encourage him. "Young man, my son is about the same age as you. You have done very well these days. Work hard!" Huang Zhiheng said. The group leadership that day went very smoothly. From then on, he suddenly felt full of energy. I am confident that I can do a good job as a tour guide.

"Serve tourists, express love for mountains and rivers, and tell Chinese stories well. We must practice the concept of 'service-oriented, tourists sincere' with warm and in-depth tour guide services, tell Chinese stories well, and let people Excellent Chinese stories are passed down from generation to generation." When Huang Zhiheng talked about this, his eyes sparkled with the unique light of young people.

Chen Xiaofang

Accumulating silicon step by step, the river will eventually become the sea

Although Chen Xiaofang in 1999 was still a child in everyone's eyes, in fact The above is a Yellow Crane Tower docent with three years of experience.

"Because I like to go out and have fun, and I have seen various tour guides. I found that a good tour guide can really add fun and content to a journey and a scenic spot." With her longing for the tour guide industry and her love for tourism, Chen Xiaofang chose to major in tourism when she was in college.

“At the beginning, I just had a rough idea and didn’t have a clear understanding of what a tour guide needs to do. Later, after learning more about it, I became more fond of this industry because it is not only a guide for arranging itineraries; The spread of culture. ”

In April this year, Chen Xiaofang received an elderly foreign tourist. When he was explaining the Wuhan Yangtze River Bridge while standing at the Yellow Crane Tower, the tourist became interested and hoped to learn more about it. Got to be more detailed. Chen Xiaofang choked up for a moment. Before the construction of the Yangtze River Bridge, Wuhan faced the problem of difficulty in crossing the Yangtze River. Wuchang, the political center, Hankou, the commercial center, and Hanyang, the industrial center, are divided into three parts by the Yangtze River and the Han River. Building a bridge across the Yangtze River in Wuhan and connecting three towns has become a dream for generations. But at that time, it was not easy to build a bridge across the Yangtze River. When he said: "The people of Wuhan had only one thought at that time, that is, the bridge must be built." Chen Xiaofang's tears could not stop flowing down. Nowadays, "a bridge flies to the north and south, and the natural chasm becomes a thoroughfare." After many years of wind and rain, the Yangtze River Bridge remains as strong as ever, lying proudly. It is not only a beautiful scenery on the Yangtze River, but also a historical monument, which has left an indelible impression on the lives of people in Jiangcheng.

After the explanation, the foreign tourists told Chen Xiaofang: "Thank you for letting us know more about the history that we didn't know before and the stories behind the history."

A kind of A strong sense of responsibility and mission arose in Chen Xiaofang's heart. It turns out that as a guide, you not only need to explain clearly what tourists can see, but also convey its historical background and even the emotions contained in it. This is a very happy career.

“Don’t think about creating a sea, you must start with a small river.” Chen Xiaofang believes that both the content of explanations and service skills are accumulated bit by bit in daily life, and nothing can be achieved overnight. . Chen Xiaofang has been using this sentence to motivate herself, hoping to be more determined every step of the way as a commentator.

Chen Miaomiao

On the road, meeting interesting souls

"Half is the warmth of the world, and half is the mountains, rivers, lakes and seas." Chen Miaomiao in 1996 has now been contacted I have been in the tour guide industry for 1 year. Because I love traveling, now I have gotten my wish.

Chen Miaomiao said that when she led a group for the first time, she saw a scene that impressed her deeply.

At that time, a couple in their 70s came to visit Wudang Mountain. Wudang Mountain has a steep terrain with many cliffs. Even for an adult, it is not easy to climb the Golden Summit, let alone an ancient person. But the old couple held hands and supported each other throughout the whole process. When you are tired from climbing the mountain, you stop to enjoy the scenery on the roadside. The weather was very hot that day. The old man had fruits of all sizes in his bag. He held a hiking pole in his left hand and held the old woman in his right hand. From time to time, I ask my wife if he is thirsty, tired, and if he needs a rest. The grandma is like a child, always taking pictures with the grandpa. They walked and stopped like this, supporting each other all the way to the top of the Golden Summit, holding their hands tightly together and never separated. While climbing the mountain, I was deeply moved by this old couple. It is easy to fall in love, but it is rare to stay together for a lifetime.

"I originally liked the tour guide industry, but after I became a tour guide, I found that I loved it even more. When I was in school, the teacher always said that reading thousands of books means traveling thousands of miles. It was only after I became a tour guide that I deeply understood the meaning of this sentence. I saw a lot of beautiful scenery, met a lot of interesting people, and heard a lot of other people’s stories. While giving to others, it also enriches one's own heart."

Yang Qiao

Stories make the scenery more beautiful, and encounters make life more gorgeous

"Being a tour guide. Before the industry, when I was traveling, I saw the charm of the tour guide along the way. Because of the tour guide’s introduction, I felt that every scenery had a different meaning. The whole traveling process was very enjoyable, and that’s when I came up with the idea of ??becoming a tour guide!” 1993 Yang Qiao, who is 20 years old, has been working in Yellow Crane Tower Park for 8 years. But when talking about her original intention of becoming a tour guide, Yang Qiao's enthusiasm was like that of a child who had just joined the job.

In 2014, Yang Qiao had the honor to receive Fang Junming, one of the top ten people who moved China, and helped him realize his dream of building the Yellow Crane Tower. Before the reception, Yang Qiao carefully looked up Fang Junming's deeds and life. When she learned that Fang Junming had damaged his central nervous system in order to save a child from falling into the water, Yang Qiao was paralyzed for life and could only sit in a wheelchair. It was also the first time that she felt that she was about to have close contact with a hero. On the day of the reception, Yang Qiao kept smiling and half-bent to look at him while explaining. After arriving at the top floor, she explained the Wuhan Yangtze River Bridge. Fang Junming suddenly became interested and told Yang Qiao the story of Wuhan 20 years ago. At that moment, Yang Qiao felt that she was getting closer to this great hero. The two people, one old and the other young, chatted like friends, from the beautiful mountains and rivers in front of them to the historical changes, from Wuhan 20 years ago to the rapid development of Wuhan today. At the end of the explanation, Fang Junming also said to Yang Qiao. Deep gratitude!

“Only by sincerely loving the interpretation work, can we care for tourists meticulously, serve tourists with sincerity, infect tourists with true feelings, and allow tourists to leave beautiful memories! "Yang Qiao said, "I hope that my presence can enrich the tourists' journey. ”

The waves are beautiful because of the collision, and life is wonderful because of hard work; stories make the scenery more beautiful, and encounters make life more gorgeous.

Xie Wenhan

Always on the road , has been growing

Xie Wenhan, who was born in Huanggang, Hubei, is 26 years old and has been in the tour guide industry for 7 years now.

“My family conditions were not very good when I was a child. When I was in college, I had never seen a train running, so I longed for the outside world, so I chose the tourism management major. I have always liked the feeling of being on the road. "Xie Wenhan always smiles sheepishly when talking about himself, and he often laughs at himself that he is a young uncle born in 1995.

In 2016, Xie Wenhan led a delegation to Qinghai, and there were An old man in his 70s served in the military in Qinghai from the 1960s to the 1970s. As he got older, he wanted to visit the places where he fought when he was young.

On the last day of the trip, the old man stopped Xie Wenhan and told him softly: "Young man, I have cancer and don't have many days left. Thank you for showing me how beautiful Qinghai will be half a century later." 21-year-old Xie Wenhan was very impressed, "I think this is the meaning of a tour guide. We have been walking on the road, seeing the scenery on the roadside, telling stories to others, and listening to other people's stories at the same time."

Go out on a good road, say good things, and do good deeds. This is the motto of Xie Wenhan’s career as a tour guide. "I believe that being a good person according to this standard will make me feel magnanimous and create good relationships. It will not only help me stay true to my original intention in my career as a tour guide, but also encourage me to be a humble and progressive person in my daily life."

Ran Longjiang

A handsome boy looking to the future

In 1998, although Ran Longjiang was always affectionately called his younger brother, he actually had three years of experience as a tour guide. He is also the unit’s star tour guide.

"I loved going around when I was a child, and I also liked to play around when I grew up. I thought that after becoming a tour guide, I could travel around, so I became a tour guide." Ran Longjiang said this At this time, there was an excited smile on his face.

In Ran Longjiang’s career, what impressed him most was when he received an old man in his workplace.

This old man’s legs and feet are not very convenient and he cannot walk on his own, so he needs a wheelchair. After entering the venue, the old man immediately asked to go in front of the party flag and review the oath of joining the party. The old man supported the armrests of the wheelchair with both hands, trying to stand up by his own strength, but he tried several times without success. People around him tried to persuade the old man to take the oath in a wheelchair instead of forcing him to stand up, but the old man refused. Finally, under the strong request of the old man, he was helped by the people around him to stand up, raised his right hand tremblingly, and faced the party flag and uttered the oath of joining the party word for word. Although the old man's legs and feet are inconvenient, his eyes are bright and his voice is sonorous and powerful. Ran Longjiang was shocked by the scene in front of him. Although this old man was already in his sixties, he still had a stubbornness in his bones in the face of his country and his beliefs. "I can't help but sigh, how lucky it is that we live in a peaceful era. Our safe and prosperous life was obtained by the efforts of the older generation. I admire them from the bottom of my heart."

"The past is irreversible, but the future can be changed. Maybe there were some shortcomings in my work in the past, but I believe that as time goes by, I will be able to get better and better." Talking about Ran Longjiang is full of confidence in his own future.

Zhao Hanxiang

Never forget the original intention and shoulder the mission

"The mineral water we often drink comes from here, in Shiyan." This is what Zhao Hanxiang said in When leading a group to explain, this is a must-have opening statement. In 1985, he was a lecturer at the Shiyan Museum, specializing in explaining the history of immigration during the South-to-North Water Diversion Project. It has been four years since 2017.

Once Zhao Hanxiang received tourists from Beijing. They were all surprised when they learned that the water they drank came from Shiyan, because they originally thought that the source of Nanshui was in Nanyang, Henan. This made Zhao Hanxiang dumbfounded. He thought that in order to successfully complete the South-to-North Water Diversion, Shiyan people had to leave their hometowns. Thousands of acres of land. But even after making such a big sacrifice, there are still many friends in the north who have only a partial understanding of it. Therefore, Zhao Hanxiang hopes to use this opportunity to carefully educate the tourists he receives about the history of the South-to-North Water Diversion Project and to talk about Shiyan's contribution to this end. He believes that it is the mission of his generation of new Shiyan people to let tourists from Beijing and other places have a deeper understanding of Shiyan.

Shiyan is the core water source area of ??the South-to-North Water Diversion Project. Since the South-to-North Water Diversion project went north, Zhao Hanxiang has developed an indissoluble bond with the water diversion culture of the Shiyan Museum.

"The greatest good is like water, which benefits all things without dispute. I hope that the implication of water can convey Shiyan civilization."