The hotline is as follows:

According to the information on the official website of Nepal, its national after-sales customer service hotline is 400-8899-717, and this telephone manually serves the time from 8:00-21:00, so you have to make a call in the corresponding time period.

Superior after-sales range description

Consumers due to improper use, maintenance, storage and damage.

Not our designated service unit installation, maintenance caused damage (including the user's own installation or disassembly).

No proof of three packages or valid purchase documents.

The model number and body code on the warranty card do not match the actual product.

Warranty card or proof of purchase expired or invalid altered.

Damage caused by natural disasters.

Damage caused by unstable working voltage or out of the range of the product or the power line does not meet the national electrical installation requirements.

Not in line with national policies and regulations in the provisions of the return.