You can call 9519666 to complain about the rookie station or make a complaint on the rookie wrAPPing app.

when consumers encounter service attitude problems such as not prompting the arrival of the goods and not delivering the express mail to the door, they can complain through the rookie wrAPPed app or call the rookie consumer hotline 9519666, which is also the most effective way to complain about the rookie post.

You can also make a complaint by calling the headquarters of the courier company. Search WeChat official account: Express Complaint Platform on WeChat to make online complaints. You can also call the complaint number provided by the State Post Bureau at 1235.

complaints from the headquarters of the courier company are the most commonly used method for consumers. Find the telephone number of the headquarters of the courier company and transfer it to the customer service department for complaints. Complete the delivery and even compensation of express mail under the supervision of the headquarters.

No matter which complaint method is adopted, we need to pay attention to the following points:

1. When complaining, we need to accurately describe the problem and provide relevant evidence and order information so that the staff can better understand and solve the problem.

2. When complaining, you need to keep calm, don't get emotional, and communicate rationally with the staff in order to better solve the problem through consultation.

3. After complaining, you need to wait patiently for the result. If you don't get a reply for a long time or are not satisfied with the handling, you can complain again or choose other ways to solve the problem.

In a word, complaining is a way for us to protect our rights and interests, but we also need to complain rationally. I believe the rookie station will try its best to solve our problems and provide a better service experience.