Once there were N people asked me the same question: ? My answer is only one, from which department to do the same will be successful, the results of N people do not believe. In fact, believe it or not, the key problem is that I see that we are not confident. What we call good is not only two layers of meaning, one is to get started quickly, easy to achieve results, new knowledge source, so that you quickly become an industry experts, and even everyone. Secondly, the promotion channel is smooth, three rockets will send you to travel in space, become the envy of senior managers. But I want to tell you, there is not that a middle and senior managers is only 30 days to grow up, this process may take three years, five years or even longer. I personally believe that there are five keys are very important: First, attitude. If you choose the best departments and positions to start is to pursue the highest position in the hotel as the ultimate goal, the results will let you greatly disappointed. To my personal observation of the mortal eye, practitioners for more than a decade, in my surroundings and in front of me, has done four, five-star hotel vice president and general manager of the crowd, their first job is not too eye-catching, there are to do the food, there are to do the cook, there are to do the bar, waiter, and do the PA, what all, it looks like the miscellaneous, but instead, like the front desk reception and sales representatives and so on, the current most popular position of the There are very few of them. As the old saying goes, opportunities are in the cold.　　I never believe that they only have luck but no ideal; only seniority but no ability. I even do not believe that the original hotel is small, but the number of hotels has increased dramatically over the years, so that everyone has been able to make a name for themselves, and those who work as odd-job workers have all become general managers. In fact, many people who worked with them as odd jobs are still working as odd jobs, and they are working under the partners of odd jobs in those years. I never dare to mention these words to new employees, especially college graduates, for fear of scaring them silly and then turn to drown me in saliva. They can't afford to wait to waste their youth! Three years to become a department manager has been their most modest statement. However, in my humble experience, as if starting from scratch three years to do five-star hotel department manager is still extremely rare, at least with me **** thing in the department manager is not one only did three years of the hotel. Second, the knowledge of knowledge can give you a different thinking and understanding, and can find their own road next step how to go right. The journey of life is accompanied by knowledge, learn more knowledge to help survive in difficult times, help in the good times in the solid, help in the joy of progress, help in the annoyance of quiet. Learning along the way, every minute and every second in the deep knowledge, thinking and further study is the best way to deepen knowledge. Opportunities wait for those who are prepared, we are ready to strike at any time, at any time to grasp, in and out of the free, but the requirement is to have knowledge as a backing. Knowledge is good, good in will not be disheartened, good in the fall will get up and then forward, good in the success will not be proud, rushed to the goal will not be wandering, and will not be in the benefits and temptations of the impact of a collapse and down from which department is not the most important, but must do a good job, this is the basic, the first to stand still, become an indispensable member of the department, even if it's a waiter, as long as there are one hundred guests praise you, ten guests named to you! Service, will naturally cause the department and the hotel leadership's attention, the opportunity to come. Unfortunately, many of our newcomers have not even passed this hurdle, they are planning a bright future for themselves, how can it? People can only go from one success to another greater success, countless small success accumulated into a huge success. Only excellent employees have the strength and opportunity to be promoted to the grassroots management, the grass-roots level to do an excellent job before it is possible to be promoted to the middle level, the same middle level is excellent before it will be even higher. Strive to be the best at every level. I also did this quietly, more than ten years ago to join the industry from the most inconspicuous guest rooms, then set a grand goal of three years a step, and then from the foreman, supervisor, manager to the general manager. Thick accumulation will not necessarily be thin hair, but thick accumulation of peace of mind, there is no opportunity is the problem of luck, there is no ready is my own problem. Third, experience from which department to start with a certain degree of chance, maybe you like the post just do not lack of people, have to entrust you. Originally aspired to human resources, secretary, receptionist and sales representative, these positions are highly scarce, mobility and poor, unless there is enough luck, you can not get in. Even if you get in by magic, the day you get ahead is far more remote than you think.　　The question of which department to start in involves an opportunity cost. The more scenic positions the more talent, fierce competition, promotion is very difficult to do a few years still in the same place, people abound. The more casual the more the position is not valued by the senior management, afraid of suffering and tired to raise you still want to promote quickly, do your dream go. You have the opportunity to choose a scenic position, but the promotion channel is crowded with people, good luck. From which position to start also have to face a window of opportunity for promotion step by step, that is, after promoting one level can not be successfully promoted one more level, one level up, until the middle and senior levels. From the lowest level of staff to the director of at least three or four levels, if it is difficult to promote one level after the promotion, I believe it is not what we want. Therefore, in the promotion channel, the middle of the springboard position should not be too few. Promotion channel, there is an ultimate ceiling, usually to this position is difficult to rise again, and then how to boil seniority can not. Generally speaking, most of the positions in the ultimate ceiling at the director level, such as human resources, administration, engineering, finance, procurement, security, except for a very small number of people who have a strange encounter. The sales department seems to have a lot of opportunities, the director also has the opportunity to rise to the general manager, just in the middle of the springboard (supervisor and manager) less, this pass is not good. Rooms, catering origin has the most straight through the general manager of the opportunity, the middle of the springboard more, the ultimate ceiling is easy to break; front office also has the opportunity, but must be to the direction of the development of the rooms to be possible. In short, the largest proportion of hotel revenue, the largest number of departments is always out of the cradle of the general manager. Fourth, skills to do things is the need for skills, the United States famous human relations expert Dale? Carnegie said: a person's success, only 15% is due to his professional skills, 85% is to rely on interpersonal relationships and his skills. Success is not a pie in the sky, and open sesame is only a myth in the Arab world. There are certain guidelines for success and certain techniques for doing things. To adapt to changes is a kind of doing skills. Everything starts from small things, accumulate small successes, and ask for big successes. It is the secret of successful people. When you take the work at hand, around the cause as a kind of happiness, you lock the success; when you take every small success, every small progress as a kind of enjoyment - you have the happiness. Any great character, superhuman