The survey of catering service quality management factors in star-rated hotels can use online evaluation, but the following four points should be noted:

1. The samples of online evaluation are extensive, but the quality of the samples is also uneven. It is necessary to select representative and credible samples through certain screening and analysis to ensure the accuracy and reliability of the survey results.

2. The evaluation indicators of online evaluation are often diversified. It is necessary to select the evaluation indicators related to the factors of catering service quality management in star-rated hotels according to the research purposes and problems, so as to ensure the pertinence and effectiveness of the survey.

3. The data collected by network evaluation need to be effectively analyzed and processed, including data cleaning and statistical analysis, so as to draw operational conclusions and suggestions.

4. There are some false and exaggerated phenomena in the data of network evaluation. It is necessary to pay attention to the authenticity and objectivity of the evaluation data to avoid misleading and deviation of the data.