What do hotel waiters need to pay attention to

Waiters in the catering industry are not difficult to do, and most of them will soon get started as long as they pay attention and remember. Next, I sorted out the matters that hotel waiters need to pay attention to. I hope you like the article!

Service terms:

When asking the guests if they need a big meal, be careful not to say "Do you want a meal?" A kind of discourse. In Guangdong, rice is homophonic with annoyance, so rice is also called happy.

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As a member of the service industry, personal appearance is very important. Therefore, before going to work, we should pay attention to checking whether personal dress and makeup are appropriate.

Meeting language:

When you meet a guest, you should greet the guest with a smile, such as good morning/good afternoon, etc., and then ask if the guest has a seat. If not, tell the minister or manager to arrange it.

measurement of wine:

As the saying goes, "wine (liquor) is full of respect and tea is full of deceit", so when pouring wine and tea, you should pay attention to its weight, and the tea is generally kept to seven minutes full. In addition, foreign wine and red wine use different cups and weights.

Pay attention to service attitude:

Customers are God. As a waiter, no matter how unreasonable the customer is, as long as it does not exceed the personal maximum bottom line, endure it if you can. The boss always thinks about the interests of his own shop. As long as he has money to earn, he won't make a fuss for you.

Don't make mistakes repeatedly:

When leaders (managers, ministers, foremen) give guidance or criticism to themselves or colleagues for something, they should listen and remember with an open mind, and don't make mistakes repeatedly.