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A restaurant in Chuzhou was exposed to a pot of 21 oysters containing mud. What is the actual situation?

Mr. Chen, the owner of the restaurant, said that in fact, only 1 of the 21 oysters in a pot were muddy, and the others were eaten by diners. Mr. Chen also said that restaurants pay great attention to food hygiene, and the appearance of oysters is scrubbed one by one, but oysters are closed when they are alive, so there is no way to find out whether there is sediment in them during the cleaning process.

It is reported that a man ordered a pot of oysters while eating in a restaurant in Chuzhou City, Anhui Province, and he came across 21 oysters with mud. When the man called the waiter in the store to ask about communication, the waiter left with a bad attitude and did not solve it. So when the man checked out, he said that all the oysters he ate were muddy, and the restaurant should not charge his own money. ?

Because the restaurant didn't give the man a free meal, the man publicly said it on social media, which attracted many comments from netizens. Some netizens think that what the man said is true, that the restaurant does not pay attention to food hygiene, or that the quality of oysters in the restaurant is not good. Some people in the catering industry think that men are exaggerating a bit, and that it is normal to meet oysters with mud, but it is impossible for him to meet them all.

As things continue to ferment, the store owner released a video about this incident, and said that he had communicated with customers after the incident, but they couldn't meet the customers' demands, which led customers to spread false statements at will, which affected the business of the store and decided to call the police.

This incident has aroused widespread concern in society. Some professional lawyers said that it is no problem for consumers to protect their rights through the media and expose unfair consumption phenomena, but it is necessary to ensure that they are not fabricated. At the same time, it is also said that restaurant owners should not expose the portraits of consumers, which will easily lead to consumers being searched by human flesh after the incident, thus causing cyber violence.

I think both consumers and restaurant owners should reflect on their own problems. After consumers have suffered unfair consumption, they can call 12315 to report the restaurant and ask for relevant compensation, but they should not fabricate facts, which will only put themselves at a disadvantage. When restaurant owners find that there is something wrong with the goods they sell, they should first sincerely apologize to the diners, and then give the other party a free order if they can, instead of feeling that they can't accept the other party's request. As the saying goes, a mouse excrement has ruined a pot of soup, which has nothing to do with the sale of oysters.

what was originally a very small matter has now been pushed into a hot search, which has exposed the privacy of diners and affected the business of their own shops. It is really not worth the candle!