As a hotel sales manager, I also have a series of duties and requirements. The following is the "Responsibilities and Requirements of Hotel Sales Manager" compiled by me for your reference only. Welcome to read it.

Job responsibilities and job requirements of hotel sales manager (I)

1. Supervise the computer registration, sorting and archiving of management membership card information and agreement customer information.

2. Make the Daily Customer Visit Record and the Weekly Customer Visit Record and file them, and solve the customer's problems quickly, efficiently and politely.

3. Participate in solving all incidents that cause guests' dissatisfaction, and strive to make guests feel satisfied again within the scope of hotel policy.

4. Effectively manage the daily work of the reservation office, control the daily scheduled flow and control the real-time room status.

Job responsibilities and job requirements of the hotel sales manager (II)

1. Formulate the membership sales plan and achieve the membership sales target issued by the company;

2. Formulate marketing strategies, maintain the company's brand and participate in daily work such as market development;

3. Hold regular membership activities and do a good job in daily membership maintenance;

4. Set annual, quarterly and monthly marketing targets, and achieve and break business targets;

5. Monitor and check the effective data of the sales system, and follow up and evaluate the effective data in sales;

6. Be responsible for market investigation, analysis and prediction, and collect, sort out and feedback market information;

7. Be responsible for pre-sales and after-sales service of members, handle customer complaints in time and improve hotel quality;

Job Responsibilities and Requirements of Hotel Sales Manager (III)

1. In addition to visiting customers, we should also regularly invite customers to visit to promote the hotel;

2. Plan and organize sales promotion activities for major business customers and travel agency groups, and provide appropriate preferential conditions according to actual conditions;

3. Collect market information and other materials from competitors, and take corresponding measures after consultation with superiors;

4. Provide the guests with the latest information on hotel development, and respond to the demands put forward by customers;

5. do a good job in the reception of important hotel customers;

6. Establish a positive image and establish good relations with all walks of life;

7. summarize the sales call report every day and establish a database of customers and other relevant data;

8. safeguard the interests of the hotel and strictly abide by the sales and operation procedures of the hotel;

9. Enhance the image and reputation of the hotel at any time and in any form of contact;

11, establish a good working relationship with various departments;

11. submit an overview report on sales calls to the sales manager every week.

12, actively participate in training, and strive to improve their overall quality.