Call the customer service phone 4006582800 to explain the situation can be 1. If the user can not be in the agreed waiting time to the hospital, you can through the Ningbo public health service platform, the official WeChat, "hospital pass" APP, 55012320 phone and other users of the original reservation channel to return the number, the latest allowed to return the number of the time is the agreement The latest time allowed for refund is 1 day before the agreed waiting time.

2. If the user does not arrive at the clinic over the appointment waiting time, 30 minutes or less is considered to be late, you can continue to take the appointment number, queuing number back after the 5 clinic; more than 30 minutes is considered to be cool, the appointment number is automatically invalid, such as on-site number of the user can choose to register for on-site clinic. The site to take the appointment number time unified provisions of the morning at 11:00 at the latest. afternoon at the latest....

3. 1 day in advance of the booking channel to send the appointment user on time to remind the clinic and late default reminder.

4.