In October, 2065438+08165438+10, the "label door" of Boxma Xiansheng made a lot of noise and was questioned by many consumers. 165438+1October 19, Shanghai Jing' an District Market Supervision Bureau initiated an investigation into the "bid stealing" incident, and 73 boxes of carrot products in stock were immediately taken off the shelves and sealed. ?

20181February, some netizens broke the news, saying that on 12 1 day, they bought two tins of Li ertai coconut milk at Shanghai Jinqiao Store of Boxma Xiansheng, and found that the product had expired for more than two months after returning home. In this regard, the official customer service of Alibaba left a message in Weibo, claiming that it was indeed the responsibility of Box Horse, and put forward a plan of "ten times compensation".

Food quality can not be ignored;

According to Caijing's new media reports, Box Horse is a new retail format for Alibaba Group to completely reconstruct offline supermarkets. This is not only a supermarket, a restaurant, but also a vegetable market. In the selection of fruits, vegetables, meat and other products, Box Horse cooperates with farms and slaughterhouses at the source of supply chain. Send the next day's sales plan to the supplier, and the supplier will carry out unified delivery, packaging and cold chain transportation to the store according to the plan, and then unified pricing.

Box Ma Xiansheng App introduced that the company has a professional purchasing team, and all fresh foods are strictly controlled by professionals, and the whole process of fresh and takeaway ingredients can be traced back. At the same time, users can deliver orders within 30 minutes at the earliest, and the whole process is cold chain delivery.

However, Ms. Li, who often places orders in Box Horse Fresh App, said in an interview with Caijing's new media that she had bought salmon sashimi that needed to be refrigerated many times, but it was basically mixed with other non-fresh goods and sent out in a large plastic bag, which was not packaged separately or kept fresh with ice cubes.

Relevant recruitment information shows that Box Horse requires QC inspectors to collect and check the inspection reports of goods from relevant suppliers; Supervise and inspect the quality of goods, from raw materials to finished products, spot check and monitor the whole process; Supervise and check whether the sanitary operation of each booth meets the standards. There are also staff who check the shelf life of products every day and take off temporary products.

Refer to the above? Baidu encyclopedia-Mr. box horse