1. Please click Settings > Voice > Default Notification Ringtone to see if no mode is selected; If no mode is selected, you may be advised to try to change other ringtones;

2. Please click, EMUI 8.0 and later: Settings > Voice > Do Not Disturb to check whether do not disturb mode is turned on; Before EMUI 8.0: Settings > Do Not Disturb, and check whether do not disturb mode is turned on.

3. Please click,

EMUI5。 X: settings > notification and status bar > notification management > meituan;

Before EMUI 8.2: Settings >; Application and notification > notification management > meituan;

EMUI 9.0: Settings > Application > Application Management > Meituan > Notification Management, depending on whether the permission notification is turned off, I suggest you try to turn it on.

Magic UI 2.0: Settings > Application > Application Management > Meituan > Notification Management, depending on whether the permission notification is turned off, I suggest you try to turn on the permission notification.

4. click settings > voice > ringtone to see if the ringtone volume setting is too low.

We suggest you increase the volume as much as possible; Please click EMUI 8.0/8. 1/8.2: Settings > Voice > Silent Mode; , to see if mute mode is selected.

It is recommended that you try to turn off the mute mode option; Click EMUI 9.0: settings > voice > mute to see if mute is turned on.

I suggest you try to turn off the mute option. Click Magic UI 2.0: Settings > Voice > Mute to see if mute is turned on.

5. It is recommended that you try to turn off the mute option. If there are still anomalies after the above operations, please back up your important data and restore the factory settings to see if it can solve your problem. If you still can't solve the problem, please back up your information and take the purchase invoice to Huawei customer service center for maintenance.