each restaurant has different ways to charge the tea table fee. Some restaurants clearly charge the relevant fee price on the menu, while others are not. Consumers only know that they will charge the relevant fee when they check out. In this regard, Wang Jiayuan reminded that if the restaurant does not clearly know the matters such as tea fees and prices before the consumer checks out, it is an infringement of the consumer's right to know and the right to choose independently; If not informed in advance, consumers can safeguard their legitimate rights and interests according to relevant laws and regulations.
is it reasonable that customers bring their own drinks and restaurants charge service fees, and does it involve legal issues? Wang Jiayuan believes that it is illegal for restaurants to charge for their own drinks. The second and third paragraphs of Article 26 of the Law on the Protection of Consumers' Rights and Interests stipulate that business operators shall not make unfair and unreasonable provisions to consumers, such as excluding or restricting consumers' rights, reducing or exempting business operators' responsibilities, and aggravating consumers' responsibilities, by means of format clauses, notices, statements, shop notices, etc., and shall not use format clauses and technical means to force transactions. The so-called tea fee is the entrance fee for customers to leave without this consumption.
When consumers go to restaurants to spend money, there is often an extra charge on the bill when they check out. This charge is charged per head, ranging from 1 yuan to 6 yuan, which is the tea place fee.
Article 9 of the Consumer Protection Regulations clearly stipulates that if an operator provides incidental optional goods or services and charges separately, it shall obtain the consent of consumers in advance. Where goods or services are provided without the consent of consumers, consumers may refuse to pay the relevant fees; If the consumer has paid the relevant fees, the operator shall refund them.