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What are the advantages and disadvantages of traditional and digital hotels?

Both traditional and digital hotels have their own advantages and disadvantages.

Traditional hotels' advantages include:

Enriched services: traditional hotels usually offer an abundance of services such as hospitality, food and beverage, fitness centers, swimming pools, and more.

Humanized experience: traditional hotels often have professional front desk and room service staff that can provide a more humanized experience for guests.

Security: traditional hotels often have professional security staff and security facilities, which can provide guests with a higher level of security.

Advantages of digital hotels include:

Convenience: digital hotels use mobile apps or websites to book, allowing guests to book and stay wherever they are.

Low cost: digital hotels typically do not have front desk attendants or room service staff, so costs are lower. This also means digital hotels may have lower room rates than traditional hotels.

Environmentally friendly: Digital hotels usually do not have paper front desk service materials and therefore have a lower environmental impact.

Disadvantages of traditional hotels include:

Higher prices: traditional hotels offer a wealth of services and a user-friendly experience, but this also means they can be more expensive.

Possible inconveniences: traditional hotels may have some inconveniences, such as cumbersome check-in and check-out procedures and long waiting times.

Disadvantages of digital hotels include:

Possibility of less service: digital hotels usually do not have front desk attendants and room service staff, so there may be less service.

Lack of humanized experience: digital hotels may lack the humanized experience offered by traditional hotels, such as not having a professional front desk attendant to answer questions for guests.

Security may not be as good as traditional hotels: digital hotels usually do not have professional security staff, and security facilities may not be as good as traditional hotels.

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