1. "We refuse to bring our own drinks" and "No foreign food allowed"
Comments: According to Article 9 of the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests: "Consumers have the right to choose their own goods or services. Consumers have the right to choose their own operators to provide goods or services, choose their own varieties of goods or services, and decide whether to buy or not to buy any kind of goods or accept or not to accept any kind of services. Consumers have the right to compare, identify and choose when choosing their own goods or services. "
Therefore, this clause violates the right of consumers to choose their own goods or services.
Second, "the minimum consumption of our box is XX yuan"
Comments: Article 12 of the Measures for the Administration of Catering Industry (Trial) stipulates: "Catering operators are prohibited from setting minimum consumption." Because the store announcement violates the corresponding laws and regulations, it limits the rights of consumers. According to the regulations, catering operators who set minimum consumption can be fined less than 3 times the illegal income and not more than 30,000 yuan.
Three, "our disinfection tableware charges X yuan/set"
Comments: Paragraph 2 of Article 56 of the Food Safety Law stipulates: "Catering service providers shall clean and disinfect tableware and drinking utensils as required, and shall not use tableware and drinking utensils that have not been cleaned and disinfected; If a catering service provider entrusts the cleaning and disinfection of tableware and drinking utensils, it shall entrust a centralized disinfection service unit for tableware and drinking utensils that meets the conditions stipulated in this Law. " Providing clean and disinfected tableware is the obligation of catering operators, and this obligation should not be passed on to consumers, and tableware disinfection fees should be charged in disguise.
4. "Please take good care of valuables, and our store will not be responsible for any loss."
Comments: Paragraph 2 of Article 18 of the Law on the Protection of Consumer Rights stipulates: "Operators of hotels, shopping malls, restaurants, banks, airports, stations, ports, theaters and other places of business shall fulfill their security obligations to consumers." Security obligation is a legal obligation that hotel operators should undertake. Shop notices are standard clauses that exempt operators from their security obligations. Unless the operator can prove that he has fulfilled his security obligations, such as necessary personnel on duty, video surveillance installation, etc. Consumers still need to bear certain responsibilities for property losses and cannot be "irresponsible".
The above is the overlord clause clearly informed by means of notice, store announcement, etc. And consumers should pay attention before spending. At present, the form of scanning code to order food is more common in the catering industry. In the process of scanning code to order food, you may encounter consumption traps similar to the above-mentioned overlord clauses, such as default selection of paid paper towels, paid disinfection tableware and paid disposable tableware. And be sure to polish your eyes in the process of consumption. If the above-mentioned overlord clauses or invisible compulsory consumption behaviors, or the clauses suspected of violating legal provisions or belonging to unfair format damage consumers' rights and interests, which cannot be resolved through negotiation, the operator may report the situation to the Consumer Council or call 123 15 to complain; If the claim for direct economic loss is fruitless, you can also safeguard your legitimate rights and interests through judicial channels.