? International hotel management system well-known software is more, are listed below:

A common foreign hotel information systems In foreign countries, the United States ECI company first made the hotel front desk business to achieve computer management, mainly includes the booking, room scheduling, checkout, guest history information, restaurants, inquiries, night review and market analysis. The following is a brief introduction to the internationally renowned, in the domestic use of more software systems:

1, ECI (EECO) hotel system ECI system is the United States of America easy to can (ECI) computer company first began in 1969 to develop the hotel management computer system, is recognized around the world as a device hotel computer system leader.

2, HIS Hotel Systems Hotel Information Systems Limited (Hotel Information Systems, referred to as HIS) was established in 1977, headquartered in Los Angeles, USA, is now a listed company in the United States of America MAI Systems Corporaion's wholly owned companies.

3, Fidelio Hotel Systems Fidelio Software GmbH was founded in October 1987 in Munich, Germany. Founded four years to become Europe's leading hotel software products, founded six years jumped to the top of the world's hotel management providers, the company later merged into the U.S. Micros System Inc.

4, OPERAOPERA is the upgraded version of Fidelio.

Second, common domestic hotel information systems:

1, Huayi software in 1979, Tsinghua University Professor Jin Guofen for the Beijing Qianmen Hotel developed a query function of the hotel management software, creating a precedent for the domestic hotel management. 1987 was established Huayi company.

2. Sinosoft HaoTai 1990 Beijing Sinosoft HaoTai Hotel Computer System Engineering Company was established, developed the Sinosoft HaoTai system CSHIS.

3. Westlake Software 1993 June Hangzhou Westlake Software Co., Ltd. was established, developed the Foxhis system, the latest version of the current version of the X5 version of the company, became the largest domestic hotel information system company, the company in December 18, 2006 and Fidelio and OPERA system of the domestic agent of the Beijing Zhong Chang Shi Ji Information Technology Co.

4, Trinidad Hotel Management System Trinidad Hotel Management System was initially launched by the Guangdong Laoye Computer System Development Company in 1993, DOS version, launched in 1998, WINDOWS version (using C / S structure, developed in VB, Windows NT/2000 platform, the use of SQL Server database), to the present there are about 300 Hotel users, mainly in Guangdong, Hubei, Hunan, Sichuan and other provinces and cities.

Laoye was acquired by Hong Kong Wanda Computer Systems Ltd. in 1998, and renamed as Guangzhou Wanxun Computer Software Co.

5, Beijing Shiji company in 1998, Li Zhongchu founded the Beijing Zhongchang Shiji Network System Engineering Technology Co., Ltd. specializing in hotel information systems research and development, on December 21, 2001, was converted into a joint-stock company.

Since July 2003, Shiji signed an exclusive technology license agreement with MICROS for the mainland China market (excluding Hong Kong, Macao and Taiwan), and became a full agent for all sales of MICROS Fidelio and OPERA in mainland China.

On the other hand, SHIJI and Beijing Century Taineng Technology Co., Ltd*** set up Beijing Taineng Software Co., Ltd. and SHIJI invested 5 million yuan in cash, which accounted for 65% of the amount of the company's registered capital, to provide services for low-star hotels.

Shiji Company also merged with Hangzhou Xihu Software Company, the largest hotel information system provider in China at that time, on December 18, 2006, to further strengthen its strength in the development of state-funded hotels.

One tenet: the customer is God, repeat customers.

Two attitudes: heart, smile.

Three lets, three light: let the seat, let the road, let the elevator (stairs); walk light, talk light, action light.

Four diligence: eye diligence, mouth diligence, foot diligence, hand diligence.

Five clean: clean uniforms, clean personal, clean cloth, clean service supplies, clean environment.

Six to: guests to, smile to, enthusiasm to, welcome to, salutation to, service to.

Six of the same: outside and inside the guests of the same, raw and familiar guests of the same, idle time and busy time of the same, check and do not check of the same, the leadership is present and not present of the same, the attitude of the guests of the different services of the same.

Seven voices: welcome, greetings, salutation, thanks, apology, answer, send off.

Eight services: standing service, smile service, active service, salutation service, flexible service, affectionate service, sales service, tracking service.

Nine norms: service should be standardized, instrumentation should be standardized, standing should be standardized, squatting posture should be standardized, gestures should be standardized, language should be standardized, guidance should be standardized, hospitality should be standardized, skills should be standardized.

Ten initiative: active welcome, active greeting hello, active lead, active introduction, active service for guests, active marketing, active care of the elderly, sick and disabled, active luggage, active elevator, active solicitation of guests.

The above content reference? Baidu Encyclopedia - International Hotel Management