The owner of the buffet said that if a man comes to spend money, he is welcome to come to the store again as long as the live broadcast is no longer held.
I. Event Review: The man visited the canteen many times and was blacked out by the restaurant in Changsha, Hunan. This man is a food anchor. Because I can eat too much, I am blacklisted by buffet merchants. According to the merchant, the man ate too much and spent money in the store many times, which left a deep impression on the clerk and the boss. Once I ate a pot of trotters, once I ate several catties of prawns, and once I only ate mutton skewers.
A man who can eat makes the buffet owner lose hundreds of dollars every time he receives him. In this case, men are blacklisted. And told the staff in the store, "whoever receives that person will compensate for the loss in the store."
Men also have their own views on this situation. He doesn't think what he did violated the rules of the buffet restaurant. One is that there is no waste, and the other is that he pays for it himself. On the contrary, the store has hacked itself and violated its legitimate rights and interests.
Second, men report the situation to the media. After the friendly reconciliation between the two sides, the man was "blacked out" by the store. He was also very angry and felt that the merchants should not refuse to enter the store for consumption. I am a food anchor, and I think he will tell his story to fans. In addition, the man also turned to the media for help, reflecting his own experience.
After the matter was posted on the Internet, netizens quarreled about it and became polarized. Some netizens accused the canteen of being unkind and only willing to receive customers who can't eat back; Doing business in this way is inevitably a bit petty. Some netizens also stood on the side of the buffet and said that the catering industry is not easy. Although it is a buffet, according to the way men eat, private shops are really unbearable.
After heated discussion by netizens and interviews by media reporters, the owner of the cafeteria finally made concessions. In the future business process, you can continue to receive men, but men are not allowed to enjoy the buffet while broadcasting live.
When things get here, they are perfectly solved. Men can go on shopping again. Just want to turn on the live broadcast in the store, which has become an impossible thing. Personally, I guess things have reached this point, and men may not enter the store for consumption in the future; His reaction to the situation was only to get justice for himself.
Event extension: open the door to welcome guests and forgive others. In my opinion, both the store and the customer are at fault. The mistake of the store is that customers should not be refused to enter the store for consumption. Buffet management should make psychological expectations and receive some customers with large appetite. Store reception, unable to eat normally; Customers who can go to the buffet restaurant have some confidence in their appetite.
The practice of food and beverage outlets has an impact on the reputation of the store and will cause the loss of some potential customers. The author of the last article also said that in fact, the two can cooperate completely.
The boss asked his men to publicize more in the live broadcast room and enhance the reputation of the store through his men. If we can attract local people to patronize, I think the boss's loss from men will be recovered from the drainage customers, and even a profit will appear.
What men do is a little too much. This self-service shop is not expensive; To place an order from the online platform, a single person only needs 58.8 yuan. Such charges, in my opinion, belong to parity consumption, and people who eat more can return to their original cost by eating more meat.
Men spend four times in the store in a short period of time, and each time they go to the store, the boss has to pay several hundred yuan. If you are another boss, you may be dissatisfied with this practice.
Harmony is the most important thing in business. When you open the door, you need to meet all kinds of guests. Since the buffet is opened, we must accept all kinds of diners to prepare for the big stomach king.
As a customer, if you have an extraordinary appetite and know that you are in the store, it will make your business lose money; Don't stare at a canteen, just go once in a while. Many buffet restaurants in the city can take turns to spend.
In front of the mobile phone, can the buffet consumption of 58.8 yuan/person be eaten back?
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