Running into such a situation, parents how to do?
Parents: the change of teacher has a direct impact on the child "Dad, next week will still be Mr. Su teach me? Nowadays there are already Mr. Li and Mr. Liu to give me a lecture." In response to the child's difficulties, Mr. Fan some difficult. "At that time to enroll in the examination, due to the trial class after practice feel that the teacher lectures are very infectious, the child also love to follow her lectures. Who had expected only to go not a few times, on the change of teacher, and did not inform us in advance."
This kind of thing, many Kunming parents also encountered. Last year, Ms. Zhu gave the child Xiaomeng enrolled in a remedial course content. Every Sunday, she accompanied her daughter from the north city rushed to the construction of the road around the training school lectures, "we are specially come to this teacher's class, listening to friends detailed this teacher is very practical experience, classroom teaching is also very attentive, the children are very fond of him. However, we have only been on a few lessons, on the change of teacher, we can not accept. When we asked the training organization, they said that the teacher was no longer teaching due to his own reasons, and then they said that they couldn't contact the teacher. We clearly put forward a refund, the university and not allowed, only again here, but the direct impact on the child's mind is quite large, make up for 3 six months, what practical effect is not." Ms. Zhu said.
Training school: change teacher is all normal personnel adjustments in response to the frequent change of teacher, the training school responsible for showing that you are in a line too all normal, "training school teacher mobility is very fast, some teachers to do part-time work in a number of training schools, if the time can be scheduled to come back. Very few teachers like public universities that is to say ten or twenty years of work. I think it's just all normal personnel adjustments. A change of teachers, we have to refund words, really can not afford to hurt." A training institution's marketing and promotion of the responsible person indicated.
In order to deal with this problem, the training school also want to think of many ways, such as presenting superior wages, let the excellent teacher to do the branch school vice school, etc., even so there is still no way to ensure that long-term retention of excellent talent, the ultimate training school teacher too much pressure, overtime work more, Sunday basis does not rest, there is no summer and winter vacation." The responsible person indicated.
For Mr. Fan, Miss Zhu suffered, the responsible person indicated that in the case of ensuring that the teaching work plan in addition to a larger bottom to ensure that the rights and interests of students, for the parents of the refund provisions, the organization will be as far as possible with the parents to deal with the discussion.
Criminal defense lawyers: infringement should be refunded the rest of the account after receiving Mr. Fan's report, Chenggong District Consumers Association UCLA workers the first time to each other to grasp the situation, and in turn, three organizations each other to carry out mediation disputes to early childhood education institutions responsible for the careful and meticulous publicity planning "Protection of Consumers Rights and Interests Act" and other relevant professional knowledge, and finally to promote each other to reach a unanimous agreement, by the The early childhood education institutions deducted the learning training expenses, a one-time return of the consumer's remaining account 2400 yuan.
Jiang Ting, a lawyer at Kunming Beichuan Criminal Defense Law Firm, said that according to Article 9, Article 17 and Article 23 of the Consumer Protection Law, consumers have the right to add goods or services on their own. Consumers have the right to add goods or services on their own. The operator should listen to the consumers' suggestions on the goods or services presented by the operator and accept the supervision of the consumers. In addition, "if the operator presents goods or services that are subject to warranty, exchange, refund or other commitments in accordance with state regulations or commitments with consumers, the operator shall carry them out in accordance with the state regulations or commitments, and shall not intentionally delay or unreasonably reject them. In this case, the education and training institutions often change teachers, harming the interests of consumers, should be returned to the rest of the account.
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