Yesterday, after dinner with friends in a restaurant, I found that 5 yuan money was charged for each set of tableware. The merchant explained that although it was not written on the menu, charging for tableware has always existed.
1. Take an inventory of the common invisible consumption in our lives to avoid being "consumed"
1. Charge for "3D" glasses in cinemas
When watching 3D movies, some cinemas do not provide free 3D glasses, so you need to buy or rent them extra.
When I went back to my hometown to take my family to the movies during the Spring Festival, as soon as I entered the cinema, there was a huge poster saying "3D glasses need to be bought or brought". The staff explained whether to buy them or not, but I don't need glasses to watch a 3D movie. I really don't understand. At that time, I bought 5 pairs of glasses because the movie was about to start ***15 yuan.
Providing 3D glasses is obviously an inseparable part of the movie-watching service. When consumers buy the movie-watching service according to the ticket price of 3D movies, theater operators should provide all the services that meet the movie-watching requirements, including providing consumers with 3D glasses and other movie-watching facilities.
2. "Tea fee" is compulsory
Before eating, whether you drink tea or not, each person pays a tea fee ranging from 5 to 51 yuan.
The "tea place fee" is charged to offset the cost brought by tea places, which generally refers to the basic tea place fee, and also includes tea consumption, space occupation, heating energy consumption, service, disinfection tableware fee and other charging items. On the other hand, merchants charge "tea fee" for the consideration of turnover rate and turnover. Because in the early years, the teahouse played the dual role of drinking tea and providing meals, many people went to the teahouse not to order food, but only to drink tea for recreation.
But nowadays, the "tea fee" is not only prevalent in tea houses, but also in the whole catering industry. People who eat hot pot and food stalls may be told that they need to charge "tea fee". In real life, some consumers didn't know that there was a tea fee when ordering food, and it was not until the checkout that they found that the tea fee was deducted.
under the premise that consumers have no demand, restaurants force consumers to buy tea, even if they don't drink tea, they have to pay, which completely limits and deprives consumers of their right to choose independently and trade fairly.
3. Contract loophole "You have to pay more"
This often appears in decoration. No matter whether you are a half-package or a full-package, you think it will be clear when you write it in black and white, but the construction party can always find ways to make you pay more, either because the materials are insufficient or the quality is not good, because they know that the owner will definitely choose to compromise in order not to leave regrets.
It is suggested that attention should be paid to the detailed terms when signing the contract. I was afraid of getting stuck in the renovation at that time, so I specially added an agreement: if there is any extra expenditure in the renovation process, it should not exceed 21% of the contract amount, and then the contractor will "just" control it within this range, which is really very scary ...
4. Movie apps "automatically renew their fees"
Many movie apps have launched for the first time in order to attract new users.
if you don't pay attention or forget to cancel, the membership fee for next month will not run away.
second, how to protect rights when you really encounter a "pit"?
1. Keep the key exchange information and negotiate with the operators in time;
2. If the communication fails, you can complain to the administrative department or the Consumer Protection Committee and seek a third-party mediation agency to solve it;
3. If consumers are seriously damaged, they can protect their rights and interests through judicial channels. Such as legal proceedings.
Third, ways to protect rights
1. Consumer complaint telephone number: 12315.
2. Log on to the national consumer complaint platform 123315 to make a complaint.
3. "National 12315 Platform" WeChat applet or "12315" WeChat WeChat official account.
4. To avoid these hidden "pits", we should keep in mind that:
Consumers enjoy these rights
1. Consumers have the right to choose their own goods or services
2. Consumers have the right to fair trade
3. Operators who provide goods or services in advance should provide them as agreed
4. As long as the goods or services do not meet the quality requirements.