Under normal circumstances, if the rider reaches a certain agreement with the customer, even if the takeaway is stolen, the rider should not be responsible. However, if the rider does not reach a certain agreement with the customer, but only puts the takeaway somewhere and informs the customer that the takeaway is stolen, the rider is responsible.

In fact, this is also very easy to understand, because as a food delivery clerk, his job is to deliver take-away food to customers, and the platform even takes it as a top priority when training take-away riders, so once such situations happen, he should take responsibility.

Of course, neither the rider nor the customer wants this kind of thing to happen, so both parties should pay attention to the following two points:

1. Communicate well in advance

First of all, the delivery form and location of take-away food must be communicated well in advance. Under normal circumstances, the location displayed on the APP is the delivery location of take-away, but there are exceptions in everything. If the customer is not at home or the delivery location filled in on the take-away platform due to temporary business,

2. It's best to record in advance

In order to ensure their own interests, it's best for both parties to record in advance before reaching an agreement, which is one of the main evidences of who is responsible after the incident, so it is very important, especially for some friends who often order food. Of course, as a rider of a takeaway platform, it should not be ignored.

In fact, the act of stealing take-away food is very rare, and this kind of incident rarely happens, but again, everything has accidents. Just like the images kept in this surveillance video, this middle-aged man obviously knew that it was a take-away food when he stole it, but he still committed the theft without being watched, and finally he had to bear the losses by the take-away rider, so preparing in advance is the best way to prevent this kind of incident.