In daily life and work, job responsibilities are used in many places, and formulating job responsibilities can reduce the occurrence of illegal acts and accidents. So what kind of job responsibilities are effective? The following is the job responsibilities of ktv stereo and usher that I arranged for you for your reference, hoping to help friends in need.
1, under the leadership of the audio supervisor, do a good job in the operation of audio equipment.
2. The sound foreman works under the leadership of the sound supervisor and is responsible for the administrative and technical work of the whole class.
3. The sound foreman needs to love his job and be serious and responsible for his work. At work, lead employees to be familiar with all kinds of rules and regulations in strict accordance with working procedures, and lead employees to seriously implement and fill in work records.
4, carefully assign the work of employees, patrol at any time, and deal with emergencies and supervise equipment maintenance.
5. Be familiar with the operation of the equipment, understand the arrangement of large-scale activities in the food and beverage department, and assist the supervisor to arrange personnel reasonably to ensure the normal work.
6, strict with yourself, set an example, do a good job in this group, to prevent accidents.
7. Be polite.
8. In the absence of the supervisor, be responsible for acting as the supervisor.
Audio room service procedures and standards
1, working procedure
(1) Ordinary box and ktv audio address service.
(2) Audio equipment services for large banquets and conferences.
(3) After the large-scale activities, do a good job of equipment inventory and recycling.
(4) Check the equipment regularly.
(5) Solve equipment failures at any time in daily work.
2. Working standards
(1) When the staff in the sound room receives the banquet order, they should make good preparations according to the order requirements.
(2) Before the banquet, check whether the equipment is in good condition to ensure the normal performance of the banquet.
(3) Responsibilities During the banquet, the personnel on duty should stick to the department and quickly eliminate sudden failures.
(4) Ensure that during the banquet, if a guest requests ktv service, the songs that the guest needs can be played in time.
(5) After the banquet, check the equipment.
(6) Ensure that the audio equipment in the dining room box and ktv box works normally, and check it regularly.
Ktv welcome program
1. Guide the guests into the ktv box. After the usher registers, the foreman or department manager will guide the guests into the KTV box with the usher.
2. Arrange guests to sit down
(1) There are mainly sofas in KTV, so guests should be arranged in the position facing the KTV screen.
(2) The lady or the oldest lady among the guests is seated.
(3) When arranging the guests to sit down, the most important thing is to arrange the seats, that is, to arrange the adjacent guests reasonably for the guests.
(4) The sofa should allow the guests a certain space and sit gracefully.
3, to assist the boot
(1) The foreman or department manager helps the guest turn on the TV, adjust the sound or inform the sound control room to start.
(2) The service personnel provide free fruits or snacks or tea quickly (generally included in the minimum consumption).
(3) Ask whether a special waiter is needed and arrange it quickly if necessary.
Ktv checkout and cashier process
To do a good job in the checkout of ktv boxes, it is necessary for the staff to check out the cashier according to certain responsibilities and authority after being familiar with the settlement policy of the enterprise.
1. Good preparation before closing is based on quick and accurate closing, including:
(1) Prepare invoices, carbon paper, writing tools, etc. At the same time, check the invoice handover form for errors.
(2) Prepare enough small change in cash with a clean face.
(3) Check whether all kinds of equipment are in good condition.
(4) Confirm the area that the service personnel are responsible for that day.
(5) According to the judgment of the number of guests on that day and the workload during the peak period, make psychological preparations.
(6) Clean the countertop and put all kinds of electrical appliances in the most convenient position.
(7) Adjust your mental state and work in the best physical and mental state.
2. Check the records of the original settlement vouchers, such as the song order and wine list. The consumption of catering and entertainment in ktv boxes is more complicated. Customers often ask for more dishes and drinks or temporary entertainment. Service personnel should correct and delete in time and accurately, and carefully check the consumption content on the original voucher for settlement. This figure usually becomes part of the checkout work.
(1) Check whether the name and price recorded on the catering list are consistent with the enterprise's standards.
(2) Whether there are abbreviations or ambiguities that you can't understand.
(3) Whether the entertainment consumption record on the bill is complete.
(4) supplement, especially whether to verify the return of vegetables and drinks. The waiter should mark his work code on the voucher to facilitate management. Clarifying the details of customers' accounts payable is convenient for accurately calculating the total amount of cash transactions, and also convenient for making concise and quick answers to customers' inquiries.
3. A good checkout service should provide accurate and fast service when customers ask for checkout, especially in ktv boxes. You can't ask customers to check out quickly because they spend too much time or occupy the box for too long, and you can't ask customers to check out because they are close to work or handover time. When you check out, you should shorten the waiting time of the guests as much as possible to speed up the checkout.
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