(1) Positive team spirit. Team spirit is the bloodline of a successful team building. Team spirit has the role of cohesion of team members, team goals and ideals of team members closely linked together. Team spirit not only stimulates individual ability, but also motivates others in the team and encourages all members of the team to realize their potential, explore and innovate. The implementation of civil aviation services requires a team, for example, in the implementation of flight tasks, it is necessary for each member of the crew to cooperate with each other, unity and cooperation, mutual encouragement to achieve the goal;
Only in this way can we ensure the safety of the aviation, the successful completion of the contents of the service. Therefore, each civil aviation service personnel must have a positive teamwork spirit, focusing on the role of the team in the completion of civil aviation passenger (or cargo owner) services, which is conducive to the play of the collective strength and establish a good image of the company.
(2) keen service consciousness. Service consciousness is the service personnel to take the initiative to provide quality service for the guests of the intention and desire, is the driving force of people's service behavior, is better to meet the needs of passengers as a prerequisite and basis. Civil aviation service personnel must be in the completion of standardized services at the same time good at discovering the needs of the passengers, with a sense of foresight, to bring satisfaction to the passengers, which is the fundamental way to improve the quality of service.
At the same time, but also have skillful service skills, the service consciousness and service skills highly unified, under the premise of having a keen sense of service, the rational use of service skills, in order to dedicate quality service to passengers.
Expanded informationMakeup precautions
1, combined with their own characteristics. Makeup can have the same technique, but the effect presented is a thousand faces, because everyone's face contour and body temperament is different, for example, we follow the western makeup tutorials to chemical, out of the effect must be miserable. Therefore, we should first understand our own temperament and looks characteristics. Warm and graceful, simple and elegant, lovely and sweet should have a different makeup.
2, and seasonal adaptation. Although the flight attendant seasons are in the air cabin for travelers, but different seasons in the state of the skin itself is not the same, and different makeup to bring the traveler's perception is also different, now say, different seasons should pay attention to the makeup problem.