"Sky price sturgeon" public opinion three times reversed from the truth closer and closer
Harbin "sky price sturgeon" incident, Songbei District, the special investigation team issued a notice on the 15th. But after the official findings, the public continued to question the incident from a variety of perspectives, the consumer also pointed out that the menu signature forgery, fish catty problem, and so on. Obviously, the results of this investigation did not dispel the public's doubts, "sky-high price of fish" incident there are still a lot of doubts to be solved.
Throughout the whole "sky price sturgeon" event, within 48 hours of public opinion has been reversed three times. For the public, the hotel sold sturgeon is wild, pricing is reasonable, guides and cab drivers to guide the consumption of whether there is a chain of transfer of benefits, the hotel online reputation why very low and other questions, the local authorities should continue to dig deeper, to the parties and the public a statement.
16, Harbin, "10,000 yuan to eat fish" event set off waves again, the local officials on the night of the 15th to inform the fishing village involved in the "marked price is not illegal", and then was broken out at the same time the same place the fishing village another "sky-high price to eat fish! "The incident, there was not previously in the fishing village involved in the menu appeared in the" sturgeon head 498 yuan / catty "; on the same day, Jiangsu tourists Chen Yan in Nanjing through the media claimed that the fishing village published handwritten bills "not my signature! ", "intimidated by the store, the child was human flesh," etc., the official investigation results questioned. At the same time, according to the "New Beijing News" reported, a local tour guide exposed the insider, said to bring people to the "sky-high price of fish" restaurant can get 60% commission.
So, who signed the handwritten bill with "Chen's name"? North Coast wild fishing village selling "wild fish" is really wild? The fish catty whether there is a problem? Is the price of the fish reasonable? Tour guides and cab drivers to guide the consumption of whether there is a benefit transfer chain and other 5 major focus of the issue was thrown out. The truth is, together with the parties involved in the incident are how to say.
4 focus
When the media in the feverish speculation of this incident, as the posting of the parties Chen Yan but chose to shut down, and deleted the relevant microblogging. His action once triggered suspicion, and some even thought he was weak-minded. Because of this, he was "slammed" online. The netizens started a war of words, turning a consumer incident into a geographical attack.
Yesterday, the party Chen Yan appeared to say, for the online questioning, he responded one by one.
Fish in the end is 14.4 pounds, or 10.4 pounds? The parties: "personality guarantee is 10.4 pounds"
The koji has been a concern of the koji catty problem, the hotel involved in the 15th, said they gave koji weighing 14.4 pounds, the customer checkout said it was 10.4 pounds, Jiangsu customers southern accent is very heavy, the two sides of the "four" and "ten", and "four" and "ten". "and" ten "on the word sound dispute, the store inferred that it is the North and South accent to identify a misunderstanding.
Yesterday morning at 8:42, the reporter dialed the price of fish incident - Changzhou tourists Mr. Chen's cell phone. After being off for more than a day, the call finally went through.
On the phone, Mr. Chen answered a few questions from reporters. He said, when the microblogging posted on the content is completely true, sturgeon pounds, or 10.4 pounds, the store said 14.4 pounds, is absolutely wrong. "Over the scale is 10.4 pounds, I can take the personality guarantee, see with my own eyes."
Going to eat fish is not public consumption? Consumers are Changzhou self-employed non-public officials
Mr. Chen politely declined a request for an in-person interview. He responded to questions from some netizens by saying he is a local individual in Changzhou, not a public official, and that the trip to Harbin with his family was at his own expense.
The netizens questioned, "Why is it said to be 10,302 yuan when the actual payment is 7,200 yuan?" Mr. Chen said, the buy order is not my buy, the next day I know when I did not look at the receipt, and then I found out when the major reports have come out. First of all here I admit that the store took the initiative to discount 70% after we were beaten.
Is it by yourself, or the guide to bring into the store? Mr. Chen: the travel agency said to give us compensation
In an interview with a local Heilongjiang TV station, the hotel in question, North Coast Wild Fishing Village stressed that Mr. Chen and his party went to the hotel on their own.
And Mr. Chen denied it, saying his group was taken there by a tour guide.
Mr. Chen said, "The local travel agency kept apologizing to us and kept (saying) they would give us the amount of compensation, which we never accepted. We are thinking this way, since things have gone wrong, we do not want compensation from others, since you made a mistake, you have to bear the responsibility of your mistake, I am posting with this attitude."
Yesterday, a local TV media in Changzhou also broadcast an interview with Mr. Chen. In the video, on the question of who started the fight, Mr. Chen said, "The Internet is saying that I was drunk and I started the fight, but the police can see from the surveillance that I was beaten." He said that after the mediation and the boss embrace is not want to be retaliated.
For writing the word black northeast on the microblogging, Mr. Chen also apologized through the media: "I was not well thought out in this area, I should not be divided regionally. After all, unscrupulous businessmen are individual, and here I apologize to the people of the Northeast through the media."
Why delete the post shutdown play "disappear"? The store was intimidated by the child's information was exposed
As for the netizens questioned why he deleted the post shutdown, Chen Yan said, since the incident, it constantly received a variety of phone calls, especially the Heilongjiang side of the phone, "I really can not stand it, life is completely disrupted, there is no way to do nothing but turn off the phone, microblogging is also deleted."
He also said, he tweeted is to troll to remind the next, did not expect a complete loss of control, "After the microblogging, the store also called to intimidate us, this can provide call records, and even the information of our family members and children were they human flesh sent to the Internet, I hereby request that the Harbin Internet police can be dealt with in accordance with the law, regardless of how the matter, the family's elderly, my underage daughter is innocent, and I have no idea what happened. My underage daughter is innocent, this is a big blow to them."
Reporter survey
"Sky price of fish" was exposed before, many tourists on the network touted by the local driver recommended to the restaurant involved in the meal, consumption of thousands of tens of thousands of dollars, spent thousands of dollars to eat a meal of fish and even an invoice are not in their hands, they only have a cashier's check. So, playing the "North Shore wild fishing village" signboard hotel, in fact, there is no wild sturgeon business license?
Did the tourists sign the bill? The hotel admitted that the word for the waiter signed on behalf of
A handwritten bill on the word "Chen", but also become a key part of the dispute between the two sides. Mr. Chen said, "that is certainly not my signature, this can do handwriting identification!" And according to media reports, yesterday and the hotel involved in the North Shore Wild Fishing Village Hotel verified the new answer. Front desk manager Zhao Ling admitted that the handwritten bill signed by the tourists is not Mr. Chen himself, but the store attendant for the "exemption" signed on behalf of the "Chen" word.
The sky price sturgeon store no violation? Catering license expired, business registration without the word wild
According to media reports, yesterday afternoon in the national enterprise credit information disclosure system query found that the hotel involved in the "North Shore Wild Fishing Village" signboard business registration name is actually "Harbin Songbei District North Shore Fishing Village Restaurant ". Operator for Ma Moumou, business premises for the Songbei District, new new Yiyuan District, Building 2, No. 2 commercial services, business scope of Chinese food for sale: staples, cold dishes (excluding framed cakes, excluding raw seafood), catering services license is valid from February 5, 2013 to February 4, 2016. The status of registration is survival.
This shows that the restaurant catering license has expired, and the business registration of the scope of business is not "wild".
A review site, the North Shore wild fishing village address and industrial and commercial registration address consistent.
Local market sturgeon how to sell? Processed 30 yuan a catty, farming 10 yuan a catty
Yesterday morning, the reporter came to the large food market located in Harbin Zhaolin Street - Daoli vegetable market, where the reporter saw a kind of sturgeon has been processed, the stall owner said, this is a kind of finished product that is open bag, 30 yuan a catty. Another stallholder told reporters that in the nearby Hada Friendship Farmers Market, there may be sturgeon for sale.
The reporter then saw in the Hada market, there is a fish company in the sale of a farmed sturgeon, the boss's wife said, this fish as long as more than 10 yuan 1 catty, a weight of 40 to 50 pounds. The boss's wife said, she also watched the news, the news said 398 yuan 1 catty sturgeon, is the kind of 200 pounds of wild sturgeon, the price is very expensive. In this season is rare, the general market is not sold. More than a year ago, she once sold, then sold more than 100 yuan 1 catty. It is even more expensive if you are buying only the middle section.
Another aquatic stall owner said he has sold hundreds of pounds of sturgeon, the most expensive 80 yuan 1 catty.
The incident reversal hotel how to say? "Hotel owners and managers are sick to go to the injection"
Yesterday afternoon more than 2:00, the reporter came again to the North Shore Wild Fishing Village, at that time, the store lights dim, no customers. A male staff member said there was no business. The owner of the store and the manager Zhao Ling, who was on duty on the second day of the Chinese New Year, were not in the store. They were both sick and had gone to the hospital for injections, a female waitress said.
A media reporter called Ma, the owner of the fishing village, yesterday to ask whether the fish sold were wild or farmed. Ma told the reporter on the phone, "This incident has hit me hard, I'm on a drip and don't want to be interviewed again."
After communication and coordination, more than 3 p.m. yesterday, Harbin Songbei District investigation team side and Changzhou tourists Mr. Chen on the phone.
The investigation group, a staff member surnamed Zhao, told reporters that the two sides talked for about 20 minutes, Mr. Chen recounted what happened.
Mr. Zhao said he would form a written report on Mr. Chen's account to higher authorities. Before just from the hotel side of the investigation, is a preliminary investigation of the situation.
On netizens concerned about whether the wild koji operation is legal, the hotel in question koji operation in the end belongs to the nature of the problem, Mr. Zhao said the investigation team will further investigate, and will publish the results of the investigation.
Yesterday noon, the reporter came to the Songbei District Committee Propaganda Department, the head of the news section Yin Yutang contacted Mr. Chen through the reporter. Yin Yutang said that the results of the investigation announced on February 15, only preliminary results, no consumer Mr. Chen side of the claim, will now further in-depth investigation.
Yin Yutang introduced, Songbei District, the relevant departments on the Internet to see Mr. Chen microblogging to reflect the situation, it was immediately set up by the Market Supervision Administration, Tourism Bureau and other investigative team set up, and rushed to the store to investigate.
At the scene of the investigation, the investigation team retrieved evidence including surveillance video and related tickets and licenses.
The diners spit
To the hotel in question to eat fish is mostly recommended by the tour guide driver
According to media reports, yesterday morning, an anonymous Harbin tour guide Xiaoli (a pseudonym) broke the news that he had been a tour guide to the abovementioned fishing villages to bring people will have about 60% commission. However, this statement has not been confirmed by the store.
Previously, there have been a number of tourists reflected on the network, to the hotel in question to eat fish are through the local undertake travel agency tour guides, drivers, and cabs and some black car drivers recommended.
"From the ice world out, take a cab, the driver pulled here." Tourist Ms. Lin told reporters that last November, she and her friends traveled to Harbin, was taken by a cab driver to the North Shore Wild Fishing Village to eat fish.
Miss Lin said, according to experience, usually believe that the locals recommend food, did not expect to be "slaughtered". "The sturgeon is very large a, just the head of the fish is more than 10 pounds, we only eat a few pounds of fish, consume more than 3,000 yuan."
"The driver was tricked into coming, the place is particularly remote." A famous domestic food review online "North Shore Wild Fishing Village" was rated only two stars, and there are more than 200 comments below it, most of which commented on its general taste and high price. Some diners commented on the first day of this year, "taste good, but the price is really a baby scared to death, a meal 10,000 ah, the back to eat the bubble rice, counting their own eyes open."
Many diners have commented that they were introduced to the restaurant by local cab drivers. Some tweeted that they were dragged here as soon as they got off the plane. Other diners said that some drivers reported that they would get a commission for introducing guests to the restaurant, usually in the range of a few hundred dollars.
Renewed controversy
Again, it's this store!
Tourists again exposed to eat fish nearly 16,000 yuan
Changzhou Mr. Chen ate koji in Harbin consumption of tens of thousands of yuan this thing is not over, and there are tourists broke the news, in the same store, at the same time, Ms. Wang of Zhejiang, a line of 19 people, consumption of nearly 16,000 yuan, of which the most expensive koji fish head priced up to 498 yuan a catty.
15 morning, Ms. Wang of Zhejiang Province, reflecting the night of February 9, Mr. Chen and the store dispute, she was dining on the second floor of the North Shore Wild Fishing Village, a line of 19 people (excluding tour guides and drivers) ordered more than 30 pounds of fish. Once the checkout confused, it was 15,735 yuan. Ms. Wang and his party also ordered the store recommended the expensive wild sturgeon, and is sturgeon head, 498 yuan per catty. This one fish head alone cost nearly 8,000 yuan.
Mrs. Wang said she was also taken to the fishing village by a tour guide and "was verbally informed of the price when the fish was weighed." Ms. Wang and his party in the checkout found Mr. Chen and other customers and the store argued and pulled, see their own nearly 16,000 yuan bill is also very "shocked", while the neighboring table of the six-person tour group spending nearly 10,000 yuan.
"We also have doubts about the pounds, but then the police came, the guide and the driver said they were fighting is not safe, want us to settle the bill immediately." Ms. Wang said that more than 30 pounds of fish only ate one-third of the fish, and could only buy pots to pack the rest of the fish away.
At present, Songbei District Tourism Bureau has contacted Ms. Wang to inquire about the investigation, Ms. Wang and his party are currently negotiating with the travel agency for compensation, waiting for the results of the investigation.
Zhejiang tourists Ms. Wang and others consumed 15735 yuan in the dishes, which appeared a "new dish" - "koji iron pot stew", the ticket shows koji head unit price of 498 yuan / catty, the total price of 7918 yuan.
Reporter 15 in the North Shore wild fishing village interview, not in the "fish display cabinet" found on the "koji" separate price; and in the day business, koji head is not in the fishing village publicized on the easy-open menu! "Price". But when the reporter visited the fishing village at 13:00 on the 16th, its easy-open menu board is still no sturgeon head price, but in the "fish display cabinet" on the addition of a "yellow cardboard price tag", black handwritten "sturgeon head of 498 yuan/catty". The first time I saw the "yellow paper shell price tag" on the "fish display cabinet".
Instant comment
To fair investigation back to the "sky price fish" type of consumer traps
After a few days of fermentation, the "sky price fish" event is not settled, but more and more doubtful. In a series of reversal, and then reversed, the so-called right and wrong, is slowly becoming vague and ambiguous. Due to the "handwriting controversy" and other new points of view to join, this ordinary and serious consumer disputes, just like slipping into the vulgar drama of universal detective drama. On one side is almost one-sided official investigation conclusions, but on the other side is the civil continuous evidence, criticism and questioning. Chen Yan's latest fiery outburst has undoubtedly pushed the tug-of-war between the two camps and the two opinions to another climax.
In fact, in Harbin Songbei District, released the investigation report at the time, once bluntly stated that "failed to contact the parties", and said he hoped to take the initiative to contact, restore the original appearance of the incident. From this detail, it is not difficult to see that the local officials for their own "conclusions", or leave enough room for maneuver! Now, Chen Yan's response, naturally, is a great benefit to the follow-up investigation. We look forward to, the local relevant departments, can uphold the position of fairness, come up with the greatest sincerity, and strive to get in direct contact with Chen Yan as soon as possible, and then in the adoption of all sides of the rhetoric, rigorous verification screening, and ultimately give a convincing conclusion of the investigation.
On the 15th, the local investigator just based on the words of the store, it is impatient to throw out the doubtful "investigation report", which in itself seems to be very bizarre. In the eyes of many people, this move is quite local protectionism, as well as "crisis public relations, image maintenance" suspicion! In this way, the process of doubtful, biased conclusions of the "investigation", not only failed to calm public anger, but also exacerbate anxiety. In addition, the resulting geographical stigmatization and blatant personal attacks, but also to make the "sky-high fish" incident step by step complexity, emotional.
Perhaps the point that needs to be clarified is that the "sky-high price of fish" incident has nothing to do with the other, the essence is still a consumer dispute. Judging the rights and wrongs of this, based on the truth, based on the legal definition, but also based on market common sense. The local investigation team said that the restaurant involved in the marked price, so it does not involve violations - this set of logic seems reasonable, in fact, can not stand. This is because, Chen Yan travel agency "guide" into the store consumption. Unfamiliar consumer scene, unfamiliar consumer objects, all of which determines, Chen Yan was placed in the deliberate creation of information asymmetry, so it is difficult to make rational judgment and choice.
The "sky-high price of fish" incident, different from the general rip-off incident, is that it is a kind of **** conspiracy, chain of consumer traps. Defend consumer fairness, by no means to do the price so simple. More importantly, to protect consumers to fully utilize rationality, the right to make prudent decisions. Hopefully, the follow-up investigation of the "sky-high price of fish" incident, can explain this. This group of articles synthesized Xinhua News Agency, "Beijing News", China Daily, Changzhou TV and so on.