First, the hierarchical relationship

1, direct supervisor: western food supervisor

2. Direct subordinate: western food waiter

Second, the job requirements

1, high school education or equivalent, more than two years experience in hotel catering service.

2, love their jobs, serious and responsible for the work, have certain management experience.

3, master the necessary knowledge of food, wine, cooking, proficient in western food service skills.

4. Good health and dignified appearance.

Third, job responsibilities

1. Assist the restaurant supervisor to implement the restaurant working standards and service procedures, and supervise its employees to strictly perform their duties.

2, according to the business situation and customer situation, responsible for the assignment of team members' tasks, and check the team's customer service work, to ensure the provision of quality services, and timely report to the superior.

3, take the initiative to solicit the opinions of the guests, correctly handle the guest relationship.

4. Participate in the reception and service of important guests.

5. Supervise and lead the staff to do a good job in the hygiene and safety of the restaurant.

6. Check the status of the dining room facilities to ensure normal operation.

7. Check and supervise consumption, and assist the supervisor to increase income and reduce expenditure.

8. Supervise employees' attendance and gfd, and master that employees complete all tasks assigned by superiors on time and with good quality.

9. Understand the booking situation of the day, and check the pre-meal preparation and post-meal recovery.

10, regularly check the use of dining room service utensils and supplies, and replenish the missing items in time to ensure the correct use.

1 1. Complete the handover with the next shift and other tasks assigned by the superior.