What are the waiter's words?

In our life, waiters are the most common. Waiters need to be particularly polite and have basic etiquette for guests. Generally, waiters have their own words. Let's take a look at what the waiter's words are. What are the waiter's words? 1

1: Compliments are often talked about.

As the saying goes, words make people laugh, but bad words make people angry. Gold medal waiters must be "sweet-mouthed", which requires them to have the consciousness of always appreciating customers. Language is an art, and different tones and expressions will have different effects.

For example, the waiter is familiar with the old customers. As soon as the guests enter, the waiter will ask for help first:

Mrs. Zhang, I see you again! Your clothes are so well matched today, when can you teach me ...

What kind of waiter can support the catering day?

While greeting, she led the guests in ... Actually, the waitress didn't really plan to learn how to match clothes. She just found a topic to praise the guests, and the guests were very helpful. Of course, this kind of praise should be from the heart, and it should be praised for the advantages of the guests. It is forbidden to be insincere.

2. Ask customers more about their needs

By asking customers if they have ever been to this restaurant for dinner, if it is their first time, you should extend a sincere welcome and help them when ordering. Find out the guests' hobbies and types by asking questions, so as to judge what dishes the guests like.

There are generally two kinds of commonly used questions. One is an open question-can you eat spicy food? Can you eat cold food? Be good at using open-ended questions in the process of asking customers, so that you can know the customer's data and information; The other is a closed question, the purpose of which is to confirm. For example, in hot weather, you can ask, "Do you need a cold drink?" What are the waiter's words? 2

1. Q: How long will it take to get a seat?

suggested answer: I'm really sorry, there are a few people today. Please wait here for a moment, and I'll pour you a cup of tea, and then confirm the waiting time for you.

2. Q: There are six of us. Is there any room left?

suggested answer: I'm really sorry, there are no seats available now. It will take about x minutes to queue up. I'll give you a XX coupon to apologize. You are welcome to use it next time.

3. Q: Do you have any recommendations?

suggested answer: our specialties are XXX and XX flavors, and the customer comments are good and the price is moderate. You can try it.

4. Q: What do you have to drink?

Suggested answer: You ordered a lot of spicy dishes. You can try our juice/soy milk, which is spicy and nutritious.

5. q: this dish in the house next door is bigger than yours!

suggested answer: oh, you mean at XX's house, right? I heard that their quantity is really large. Let's study it another day, but many customers have had good feedback on our food. Please taste it and give us a comment.