# Report # Introduction A work report is a written material that summarizes and generalizes the performance of study, work and life in a period of time. The following is the annual work report of the automobile industry, welcome to read!
1. Annual work report of automobile industry
21xx years will soon pass. During this year's automobile sales, I have gained a little through hard work, so as to summarize my work, with the aim of learning lessons and improving myself, so that I can do my work better, and I am confident and determined to do my future work better.
I came to work in your company on September 9th, 21xx. As a new employee, I have no experience in automobile sales, and I only have passion and love for sales work, but lack sales experience and professional knowledge in this industry. In order to quickly integrate into this industry, I will start from scratch when I arrive at the company, learn professional knowledge and explore the market. When I encounter difficulties and problems in sales and specialty, I will consult the department manager and other experienced colleagues in time to seek solutions together. Here, I am very grateful to the department manager and other experienced colleagues.
By constantly learning professional knowledge, collecting information from the same industry and accumulating market experience, I now have a general understanding of the market, which can be clear gradually. Respond to all kinds of problems mentioned by customers fluently, and have a certain understanding of the market. While constantly learning professional knowledge and accumulating experience, my ability and professional level have been greatly improved than before.
However, the existing shortcomings are that the understanding of the market is not deep enough, the mastery of professional knowledge is not sufficient, a good solution to some big problems can not be quickly come up, and there is a lack of experience in the communication with customers. Then, in terms of market analysis, the area I am responsible for is Ningxia. Tibet. Qinghai. Around Guangxi, in the sales process, the most involved problem is price, and customers are very sensitive to price. How to know the price at the first time needs me to learn and master it in my future work. At present, cars in Guangxi mainly come from Guangdong, and the price is similar to that of Tianjin Port, and the departure and pick-up time is much shorter than that from Tianjin, so customers don't take cars directly from Tianjin, and the most favorable thing is that cars are paid by car. Most of the general dealers of cars in Guangxi are in Nanning, and some surrounding small cities place orders directly from Nanning. Now the Guangxi government requires a bid of less than 251,111 yuan and a displacement of less than 2.5, which is undoubtedly a nightmare for imported cars.
dealers in Ningxia have a better understanding of the price market in many ports, and almost all of them ask for cars in Yinchuan, which mainly asks for cars from Tianjin and Lanzhou, and they can send them directly from Lanzhou. Domestic cars are mainly a4 and a6. I almost want a car from Tianjin Port, but the price has no absolute advantage. Qinghai and Tibet are generally offered directly from Tianjin, and sometimes our price is advantageous, but the freight from Tianjin to Tibet is 8,111 yuan, so there is no advantage. From September 9, 21xx to February 31, 21xx, my total sales volume was 3 sets, including an off-road vehicle, a car and a sports car. The total profit was RMB 11,511, the net profit was RMB 11,116, and the average profit per car was RMB 3,339. I also made a new plan for myself when the New Year arrived. In 21xx, the annual sales volume reached 81 units, the profit reached 161111, and 11 new customers were developed.
With the increasingly fierce market competition, salespeople are faced with the situation that stability and tempering coexist, hope and opportunity coexist, and success and failure coexist. It is very important to have a positive attitude.
2. Annual Work Report of Automobile Industry
21xx is an important strategic turning point for our automobile sales company. The increasingly fierce competition, price war and the overall economic environment of national macro-control in the domestic special purpose vehicle market have caused great difficulties to the daily operation and development of the company. With the concerted efforts of all the staff, the special purpose vehicle company has made a historic breakthrough, and its annual sales, profits and other indicators have reached record highs. Looking back on the work of the whole year, we mainly focus on the following aspects:
1. Strengthen the market competition, subdivide the user groups without relying on price wars, and implement differentiated marketing
In view of the business indicators issued by the company's headquarters this year, combined with the instructions of the company's general manager at the 21xx business conference, the company will focus on differentiated marketing and improving the quality of marketing services throughout the year. What kind of strategy should be adopted for car sales in the off-season? We have explored a set of countermeasures:
1. Strengthen the target management of the sales team
standardize the service process; Tabular daily work; Regularization of inspection work; Segmentation of sales indicators; Regularization of morning meetings and training sessions; Service indicators into the assessment.
2. Divide the market and establish differentiated marketing. Detailed market analysis
We have further subdivided the previous key markets, and made different sales strategies for different market segments to form differentiated marketing; We have adopted corresponding marketing strategies for these markets. For the relevant special purpose vehicle market, a special user group has been set up, and the sales company has taken the initiative to come to the door and communicate and feedback regularly to closely track the market dynamics. Established a good brand image in the market, which led to the sales of special purpose vehicles in our company.
3. Pay attention to information collection and make scientific prediction
Today's market opportunities are fleeting, and cruel and fierce competition is ever-present. Scientific market prediction has become the guidance and basis for setting phased sales targets. When the off-season comes, every piece of sales information is like a treasure. To some extent, demand information is synonymous with sales. Combined with this feature, we have established the system of everyone collecting, communicating in time, and taking charge of the special person. Through the data and information fed back by the sales staff at the sales morning meeting before going to work every day, we will make a comparative analysis report of the previous sales in the same period, determine the refinement of the next sales task and the formulation of specific sales methods and methods, and respond immediately when there is demand. At the same time, keep close communication with the production department and other relevant departments to ensure high quality, high efficiency and timely production. Increase the planning of work and avoid the blindness of work; While paying attention to the absolute quantity of sales, we strengthen our market share. We regard the market share of the company's products as the main assessment target of the sales department, and successfully complete the annual sales target issued by the headquarters.
After-sales service is the window, which is the backing and guarantee of our vehicle sales. Therefore, we put forward higher requirements for the after-sales service department, and launched a wide range of service awareness publicity activities among all after-sales staff, as well as self-inspection and mutual inspection among teams and groups; A workshop site inspection system attended by department managers every Friday was established.
second, follow the opponent's dynamics to strengthen their own competitive strength
for internal management, please come in and go out. Standing still and building a car behind closed doors has long been unable to adapt to the current fierce competition in the special purpose vehicle market. By entrusting relevant professional companies, we put forward brand-new plans and suggestions for the management of the branch; Organize the general department and relevant business departments to study in their spare time.
Third, pay attention to team building
The company is a whole, and only by giving full play to the enthusiasm of each member can the company develop well. Since the beginning of the year, we have established and improved a series of regular meetings such as weekly manager meetings and monthly business analysis meetings. The problems in marketing management were widely discussed at the regular meeting, which not only unified the understanding, but also clarified the goals.
21xx has been an extraordinary year. With the concerted efforts of all employees, the company has achieved a comprehensive victory in all aspects of its work and all its business indicators have reached a record high.
3. Annual work report of automobile industry
Time flies, and another year has passed unconsciously. During this year, I have gained a lot in my work and life, which not only enriched my work experience, but also made my life more exciting.
1. Tracking opponents' dynamics and strengthening their own competitive strength
Standing still and building cars behind closed doors has long been unable to adapt to the current fierce competition in the automobile market. For internal management, go out and come in. By entrusting relevant professional companies, we put forward brand-new plans and suggestions for the management of the branch; Organize the general department and relevant business departments to study in their spare time.
2. Strengthen the face of market competition without relying on price wars, subdivide user groups, and implement differentiated marketing
According to the business indicators issued by the company headquarters this year, combined with the spirit of the instructions given by the general manager at the business meeting at the beginning of the year, the company will focus on improving the quality of marketing services and differentiated marketing throughout the year. Facing the increasingly fierce price competition in the market, we have not entered the misunderstanding of "price war". "Price is a double-edged sword", moderate price promotion is helpful to sales, but unlimited price war is tantamount to self-killing. For off-season car sales, we explored a set of countermeasures:
1. Pay attention to information collection and make scientific prediction
Today's market opportunities are fleeting, and scientific market prediction has become the guidance and basis for setting periodic sales targets. When the off-season comes, every piece of sales information is like a treasure. To some extent, demand information is synonymous with sales. Combined with this feature, before I go to work every day, through the data and information of sales feedback, I make a comparative analysis report of previous sales in the same period, determine the refinement of the next sales task and the formulation of specific sales methods and methods, and respond immediately when there is a demand to increase the planning of the work and avoid the blindness of the work; While paying attention to the absolute quantity of sales, it also strengthens its market share. At the same time, keep close communication with the production department and other relevant departments to ensure high quality, high efficiency and timely production. As the main assessment target of the sales department, successfully complete the annual sales target issued by the headquarters.
2。 Subdivide the market and establish differentiated marketing. Detailed market analysis
I further subdivided the previous key markets, formulated different sales strategies and formed differentiated marketing; Regular communication and feedback, closely follow the market dynamics. Establish a good brand image in the market, thus driving the sales of special purpose vehicles in our company.
Third, team building
The company is a whole, and only by giving full play to the enthusiasm of each member can the company develop well. Our company has established and improved a series of regular meetings such as weekly manager meeting and monthly business analysis meeting. The problems in marketing management were widely discussed at the regular meeting, which not only unified the understanding, but also defined the objectives. I also improved my professional quality with the help of external professional training. The company also hired professional enterprise management talents to train us in team spirit, which further strengthened our service consciousness and concept.
this year, through the concerted efforts of all the staff, all the business indicators have reached a record high, and all the work of the company has achieved a comprehensive victory. While rejoicing in the achievements, I also clearly see that there is still great potential to be tapped in the innovation of market development and the concept of quality service. At the same time, we must improve our ability to respond quickly to market changes. To this end, I will closely focus on the theme of "service management", give full play to the spirit of teamwork, work together, and closely combine "cultural marketing", "service marketing" and "brand marketing" to create greater achievements in the coming 21 ×××!
4. Annual Work Report of Automobile Industry
In a blink of an eye, I have been in Store X for one year. During this period, from a car rookie who doesn't even know the meaning of X and X to a salesman who knows the performance of the car. Everything starts from scratch. While learning professional knowledge, I explore the market. When I encounter difficulties and problems in sales and specialty, I consult my experienced colleagues in time to seek solutions to the problems. Here, I am very grateful to my colleagues in the department for their help! I am also very grateful to the leaders for giving me a platform to show myself.
during this year, I not only learned the basic knowledge of automobiles, but also got a deeper understanding of my own brand, which made me deeply fall in love with my work and the cars I sold. In my mind, only by loving my post can I do my job well.
in a short period of one year, I have learned that it is not enough to do car sales by one's own passion, but to learn how to negotiate and analyze customers' situation. These are things that I have never experienced before as a new salesman, and our old salesmen often take me as a newcomer and learn negotiation experience during the negotiation process. I am very grateful to my colleagues for this. So, up to now, I have customers who are difficult to talk about. I will learn from the negotiation skills of old salesmen to negotiate.
Nowadays, with the increasingly fierce competition in the automobile sales market, all salespeople are faced with the situation that stability and tempering coexist, hope and opportunity coexist, and success and failure coexist, so it is very important to have a positive attitude.
And I should start every day with my first look in the morning. Every morning, I will wake up from my cheerful and radical alarm, and then greet my day's work with a fresh and happy mind. If I have less experience than others, then I am more honest than others; If I don't have as many lists as others, then I am better than others. These have always been my working attitude. I believe that only in this way can we finish the work better.
first, the existing shortcomings
the understanding of the market is still not deep enough, the mastery of professional knowledge is still not sufficient, and there is a lack of experience in the communication with customers.
In the sales work, there are also eager to clinch a deal, which not only affects the development of their own sales business, but also undermines their self-confidence. I think I will abandon these bad practices in my future work, and actively study, consult the business knowledge of old salesmen and improve my sales skills as soon as possible.
II. Work plan for next year
In the development process of the company, I think that to become a qualified salesman, we must first adjust our own ideas, unify our thoughts and goals with the company, and clarify the development direction of the company, so as to fully integrate into the company's development and carry out our work more orderly. The following is my work plan for 21xx years:
1. Continue to learn the basic knowledge of automobiles, and accurately grasp the market trends, trends of various competing brands and new models. Grasp the development direction of the automobile industry in real time.
2. Establish a good cooperative relationship with customers, and build a customer negotiation card every day. At the same time, you must follow up your intended customers in real time and pay regular visits to your old customers. At the same time, we can develop new customers on the basis of old customers. Let more people know and understand JAC cars and experience them for themselves. Understand the customer's information, hobbies, family situation, etc., tap the customer's needs, do a good job in customer relations, and keep abreast of information. I want to say here: I will treat B-class customers as A-class, so that I can have one more A-class than others, and one more A-class will give me one more chance. Pay a return visit to customers at least three times a week.
3. Strive to complete the set tasks, put pressure on yourself and set tasks for yourself in the tasks specified by the company. no