Network problem: players need to ensure that their game network is stable and in a connectable state.
Server problem: This is a normal phenomenon of official servers. You can try to contact customer service or wait for the maintenance to end.
Account mismatch: Different regional uniforms are not related to roles, which may lead to this situation.
End of the season: the last week of each season is the settlement week, during which the game is over and all the steel is dropped next week.
If the above methods can't solve the problem, it is recommended to contact the game customer service or technical support team for further help and solutions.