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How to be an excellent nanny? Listen to the nanny's own voice.
One day two months later, I received a phone call from this learner: Teacher, I don't want to work in his home. I want to change. I am stupefied. Didn't both sides feel satisfied when they visited my home last month? Why is it changing so fast? I quickly asked: What's the matter? Just forget it. I have worked in his house for almost three months. I work as hard as when I first came. When I first came here, they never said that I didn't do well, but now they always find fault with me and say they want to give me a raise. After listening to the students' statements, I have understood what the problem is. When she finished complaining, I helped her analyze the reasons, mainly the lack of communication with customers. No matter how rich our work experience is, no matter whether our customers want to do a good job as domestic nannies at ordinary times, we should take the initiative to ask our customers whether they are satisfied with their work and what needs to be changed and adjusted. Only in this way can we know whether our work has improved. After working for three months, my working ability is almost the same as when I first came. How can we satisfy our customers? How can I get a raise? Hearing this, she said, I know the reason, and I will try to change it. After a while, I called my client to ask about her work performance. The client said: her working nanny ability has improved a lot now, unlike some time ago, when she finished housework, she watched TV. Now I know how to learn recipes actively, and the food is much more delicious, so I can iron my clothes actively. To tell the truth, we planned not to use her last month. We have been here for almost three months, and we have made no progress at all. She always cooks this kind of food when we teach her something. Later, she took the initiative to talk to me and asked me to give her work advice. I think she has a good personality, self-motivated and willing to learn. After I mentioned her shortcomings, she could improve as soon as possible, so I decided to continue to use her. I told her that I would give her a raise next month as long as her nanny's working ability improved.