1. Good morning, sir (madam)
Good morning, sir (miss)
2. Good afternoon, ladies and gentlemen
< p>Good afternoon, ladies and gentlemen.3. Good evening, miss Price
Good evening, Miss Price.
4. How are you today, Mr Brown?
How are you today? Mr Brown.
5. I’m quite well, thank you.
I’m quite well, thank you. e to our hotel, miss Henry.
Welcome to our hotel, Miss Henry.
14. May I be of service to you, Mr Baker?
Can I serve you? Mr. Baker?
15. Can I help you, Ms Blake?
Can I help you? Miss Blake?
16. Would you take the seat, young lady?
Please sit down, miss,
Offering Help
17. May I help you?
18. Can I help you?
Can I help you?
19. What can I do for you?
What can I do for you?
20. May I take your ba for you?
Can I get your handbag for you?
21. May I help you with your suitcase?
Can I help you with your suitcase?
22. Would you like me to call a taxi for you?
Do you need me to call a taxi for you?
23. Thank you very much.
Thank you very much
24. Thanks for the trouble.
Sorry for the trouble
25. It's very kind of you?
That’s so kind of you
26. No, thanks.
No, thank you!
Answers to Thanks
27. You're welcome.
Welcome
28. Not at all .
You're welcome
29. That's all right.
It doesn't matter
30. Don't mention it.
p>Forget it
31. It's my plcasurc.
It's my honor
Expressing welcome
< p>32. Welcome, sir (madam).Welcome to our hotel, sir (madam)
33. Welcome to our hotel, sir (madam).
Welcome to our hotel, sir (miss)
34. Welcome to our western restaurant.
Welcome to our western restaurant
35. We're glad to have you here.
We're glad to have you here
36. I'm always at your service, sir (madam).
At your service anytime, sir (miss).
Apologies apologize
37. I’m sorry, sir (madam).
Sorry, sir (Miss).
38. I’m very sorry.
I’m very sorry.
39. I’m sorry to trouble you.
I’m sorry to trouble you.
40. I’m sorry to have taken so much of your time.
I’m sorry to have taken so much of your time.
41. I’m sorry to have kept you waiting.
I’m sorry to have kept you waiting.
42. Excuse me for interrupeing you.
Excuse me for interrupeing you.
43. I hope you’ll forgive me.
I hope you’ll forgive me.
Answers to Apology
44. It doesn’t mater.
It doesn’t matter.
45. It’s nothing.
Nothing.
46. Never mind.
Don’t take it to heart.
47. That’s nothing.
Nothing.
48. Don’t bother about that.
Don’t think about it anymore.
49. Don‘t worry about it.
Don’t worry.
50. Don‘t apologize, It was my fault.
Don’t apologize, it was my fault.
Good wishes
51. Have a good time!
Have a great time!
52. Have a nice evening!
Have a nice evening.
53. Happy Birthday!
Happy birthday.
54. Merry Christmas!
Merry Christmas.
55. May you succeed
Wish you success
Parting (Goodbye)
56. Good-bye and good luck.
Goodbye and good luck.
57. Hope you’ll have a nice trip.
Hope you have a nice trip.
58. Wish you a pleasant journey.
Wish you a pleasant journey.
59. Happy landing.
I wish you a safe arrival.
60. Bon voyage.
Smooth sailing.
61. Hope to see you again.
Hope to see you again.
62. Good night.
Good night.
63. See you Tomorrow.
See you tomorrow.
Self-Introduction (self-introduction)
64. I'm henry, I'm from Golden Lake Hotel, I'm
here to meet you .
My name is Henry, from Jinhu Hotel. I am here to pick you up.
65. My name is Irene, I’m the housekeeping
Department waiter.
My name is Irene, I’m the housekeeper.
66. I’m the receptionist here, welcome to our hotel.
I’m the receptionist here, welcome to our hotel.
67. Reservations, May I help you?
Reservation Department, can I help you?
68. Room service, May I come in?
Meal delivery service, can I come in?
69. This is Henry Adams speaking.
I am Henry. Adams.
Affirmative Responses
70. Surely.
Of course.
71. Certainly, sir (madam).
Of course, sir (miss).
72. Yes, sir, (madam).
Yes, sir (Miss).
73. That’s true, sir (madam).
That’s right, sir (miss).
74. Very well.
Very good.
Negative Responses
75. No, sir (madam).
No, sir (Miss).
76. I don‘t think so.
I don’t think so.
77. Of course not.
Of course not.
78. I’m afraid that’s not a good idea.
I’m afraid that’s not a good idea.
Useful Questions
79. What do you prefer, tea or coffee?
What do you like? Tea or coffee.
80. Would you please sign here?
Can you please sign here?
81. A table for two?
One table for two?
82. How long do you plan to stay?
How long do you plan to stay?
83. Could you please spell your name?
Can you please spell your name?
84. What kind of room would you like?
What kind of room do you want?
85. May I see your passport?
Can I see your passport?
86. May I have your tetephone number?
Can I have your phone number?
87. What’s the trouble, sir?
What's wrong with you? gentlemen.
88. Shall I call a doctor for you?
Shall I call a doctor for you?
89.Dir you eyoy the play?
Do you like this show?
90. Do you like this song?
Do you like this song?
Useful Expressions
91. Enjoy your breakfast, sir?
Please enjoy your breakfast, sir.
92. Here is the menu.
Give you the recipe.
93. The service guide is on the desk.
The service guide is on the desk.
94. The swimming pool is over there.
The swimming pool is over there.
95. Go ahead, please.
Please continue.
96. The line is busy.
The line is busy.
97. You look great.
You look great.
98. Please consult the song list.
Please consult the song list.
99. It’s a very touching story.
This is a very touching story.
100. Without music, the world would be dull.
Without music, the world would be dull.