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How do medical staff and their families meet the psychological needs of inpatients?
Everyone wants to have a healthy body, but getting sick is not voluntary. Similarly, the occurrence of diseases is beyond our control. Once a person is ill and hospitalized, it is very painful both mentally and physically. Therefore, society should care for and care for the sick. Under normal circumstances, patients' physiological needs such as food, clothing, housing, transportation and treatment can be familiar and understood by medical staff, and it is easy to be met, while patients' psychological needs are difficult to find and easy to be ignored. When a person is hospitalized, psychological needs are often as important as physical needs. Now, their psychological needs are analyzed as follows. 1 It is necessary to change from the role of a normal person to the role of a patient. The patient is a specific position in a social structure or system with specific rights and obligations, and the patient is also a social role. It is difficult to adapt from a healthy person to a patient suddenly, and it is also difficult to enter the role of a patient. There may be various reactions, such as refusing to admit that you are sick, refusing to be taken care of by others, not worrying about your job, and not letting go of the role played by your family. Even if I admit that I am sick, I hope to have a look. Therefore, medical staff and their families should understand patients' psychological activities, help patients get rid of their family and social roles, relieve their worries, arrange things at home and at work, and go to the hospital for treatment in time. As medical personnel, they should give warm and thoughtful service when contacting patients. Besides caring, considerate, sympathetic and comforting, they should also take timely, accurate and effective diagnosis and treatment measures to make patients adapt to the needs of their roles as soon as possible and cooperate with treatment and nursing. Patients are most concerned about their own condition. Generally speaking, telling the patient the truth is conducive to better cooperation with examination, treatment and medication. Of course, some diseases can also be properly preserved, but they cannot arouse the suspicion of patients. Otherwise, the feeling of being cheated will make patients more worried, agitated and worried, and the result will only aggravate their condition. The patient who wants to be understood and respected more than usual wants the medical staff to know what kind of social role he is and his importance and contribution once he enters the patient role, so that the medical staff feel that they should pay attention to him and care about his condition in order to better treat him. All patients want the medical staff to call their names. They are tired of using the bed number instead of calling. In addition, patients' families, colleagues and friends should visit the hospital in time to eliminate loneliness. When these needs are met, patients will have a sense of security and trust, so that their condition can be stable and they can cooperate with doctors happily. 5 It is necessary to constantly obtain some information. For patients who have been hospitalized or bedridden for a long time, in order not to make them feel isolated, lonely and lonely, we should guide them to pay too much attention to their illness and let them know about some situations at home and abroad, units and families, especially those who are closely related to them. In addition, for special examination, treatment and medication, patients should obtain relevant information and reactions. If the patient does not understand, it will delay the examination time, which is not good for the patient. 6 Need proper activities and stimulation. After the role change, my previous work, study, social activities and cultural activities were hindered or interfered to varying degrees. Patients will feel bored and bored, and some elderly patients think that they have become a burden and a burden to others. At this time, we should give patients something to do according to their situation, such as organizing them to carry out fitness and entertainment activities and adding entertainment facilities in the ward. This will help patients get rid of the anxiety caused by worrying too much about their illness and make them realize the value of their existence. 7 need to have the opportunity to vent. Due to the suffering of the disease, patients often have great mood swings, are easily excited, and sometimes refuse treatment. Family members and medical staff should fully sympathize with patients' unfortunate experiences, allow them to vent their inner pain, and let patients talk about their troubles, which will help eliminate tension and anxiety; Make the mood optimistic and enhance the confidence to overcome the disease. Patients who want to recover as soon as possible without sequelae hope that there will be no accidents during the treatment. The treatment measures given by medical staff are safe and reliable, with little pain. If these needs can be met, they think that medical staff are serious and responsible, have more confidence in treatment, have a more stable mood, have a happier mood, cooperate with medical staff more effectively, strive for early recovery and discharge, and get rid of the role of patients psychologically and physically as soon as possible and return to work and study. Authors: 277500 Department of Internal Medicine, Tengzhou Central People's Hospital, Shandong Province 2773 10 Shanting Epidemic Prevention Station, Zaozhuang City, Shandong Province.