2, see the host and guests on the phone, should take the initiative to turn down the music.
3. The half-way serve does not block the TV screen (it should be a half-kneeling sideways serve).
4. When a guest or company leader takes out a cigarette, he will immediately light it according to the specifications and send a small cup.
When you see that the guests are too drunk, pour less wine. Company leaders should pour less wine when they enter the house. When you see a guest pestering the company leader for a long time, you should pretend to have something to find him and set him free (usually after three drinks).
6, learn to observe words and observe colors, sometimes turn a blind eye. If guests pick up girls, they should dim the lights to make room for the stereo. If the guest has deviant behavior, look away quickly and don't laugh. Don't bother, don't peek.
7. When talking with customers, we should seek common ground while reserving differences. Pay attention to skills, give guests face, make them happy, and pay attention to smiling with your eyes.
8. Pay close attention at work, have a correct attitude, look at all directions, and listen to all directions. When you meet a guest or company leader, you should put down what you are doing, respond immediately and deal with it in time.
9. Have a good sense of responsibility, try your best to implement or give answers to what the guests tell you, think about what to do, say and do, and be good at finding and solving problems.
10. When guests walk around the room, they should quickly move the glass and add wine (follow the glass service). When a guest clinks a glass, he should stand by with a bottle of wine and wait for the wine to be added. Pay attention to the guests before the host.
1 1. When you meet a guest to celebrate, you should send a blessing, such as a birthday drink. Champagne should take the initiative to pick up the top glass and hand it to the birthday guest with both hands, wishing him a happy birthday!
12, Song ordering should pay attention to the following points:
Pass the microphone to the person who ordered the song in time.
(2) The songs of the host and guest are preferred.
(3) Make arrangements to let the guests sing the songs alternately, instead of four or five songs in a row.
(4) Be familiar with good disco music.
(5) When guests order songs in front of the computer, they should take the initiative to move a stool.
(6) Guests should appreciate and applaud politely after singing.
13, be familiar with the minimum consumption and snack quantity of the room you are looking at, and ask the reservation whether to control consumption and how to deliver drinks.
14. Guests' personal belongings should be placed on a table that is susceptible to moisture, and it is best to put things on it, such as mobile phones, cigarettes, paper towels or hands-free racks.
15. When ordering food, you must obtain the consent of the host and guests, and pay attention to the consumption situation at any time so that the ordering person or guests can ask, and also pay attention to reminding the guests what the minimum consumption is.
16, be familiar with the guest's surname hobby, so that polite greetings can be targeted and achieve better service results.
17, guests should take the initiative to open the door to meet when entering or leaving the door.
18, pay attention to the guest's belongings and remind the guest to keep them properly in time, such as: help you hang up your clothes? And put away personal belongings for guests or according to their requirements.
19, make suggestions to guests, such as actively promoting drinks, snacks or recommending popular drinking methods of drinks, which can reflect our characteristics.
20. Take the initiative to hand the food to the guests for tasting after taking the stage. Guests who come out of the bathroom or eat fruit snacks should give paper towels quickly. If a guest eats an Indonesian fried rice, he should first pour a cup of tea or ice water, and then hand over a paper towel and a toothpick.
2 1, different guests provide corresponding services, for example, disco guests should prepare ice water, candles, paper towels, adjust the lights, clean up fragile things, and always show quick initiative and hospitality.
22. Don't easily enter or interrupt when you hear something important from a guest.
23. Tell the guests loudly who sent the drinks and snacks. If the music is loud, please tell the host and guests politely.
24. Drunk guests should take the initiative to pour a cup of strong tea, help them when they get up, and suggest that guests around them order a cup of ginseng tea to sober up.
25, see the guest just finished a dance, should immediately pass a paper towel and a glass of ice water or drink.