Summary of work in nursing homes In the first half of 20xx, under the leadership of the District Committee on Aging and the guidance of the Street Committee on Aging, Fan actively carried out the work on aging and tried to do practical and good things for the elderly. The elderly are the precious wealth of the party and the country, so that the elderly can realize "a sense of security, a sense of dependence, a sense of learning, a sense of worthiness and a sense of happiness" and form a good atmosphere of respecting and loving the elderly. Looking back on the past six months, in the work of aging, we mainly make the following summary:
1, x senile card.
2. Counting X empty-nest households and X widowed people.
3. Apply for X-year-old old age allowance for X people.
4. X 90-year-old people were reported, of whom X died.
5, survey the situation of the elderly over 60 years old:
X people aged 60 -69, X people aged 70-79, X people aged 80-89 and X people aged 90-99.
6. Send jiaozi, Spring Festival couplets and other condolences to the elderly at home before the Spring Festival (X households).
7. Home-based pension vouchers are being piloted in our street. (x yuan per person)
There are X families in our street who take care of the elderly at home.
9. The District Committee on Aging has established an old-age school in xx community.
10, visit home-based elderly households every month to understand the service situation and solve problems in life.
1 1, 25th of each month is the time to declare the old age allowance for the elderly over 80 years old, and it is a monthly report on home-based pension.
12. On the occasion of the Double Ninth Festival, we sent holiday condolences to the elderly with minimum living allowance in the community and extended holiday wishes to them.
13, actively participate in various activities organized by the street.
Summary of the work of the nursing home in the first half of the year: Fan Hospital conscientiously implemented the principles and policies of the party and the state on five guarantees, and the spirit of the instructions of the street Party Working Committee, offices and superiors on hospital work. Taking the establishment of provincial nursing homes as the driving force, focusing on serving the elderly with five guarantees, taking quality service, institutionalized management, regular life, complete facilities and garden-like environment as the standards, the whole hospital United as one and did a solid job in the first half of 20xx, which can be summarized as follows:
First, improve the system and implement standardized management.
Adhere to people-oriented, strive to improve the system, and strive to achieve the goal of managing hospitals by system. It has successively formulated the dean's responsibility system, the staff post target responsibility system, the health examination system, the evaluation system of "five good hospitals and five good residents", the evaluation system of "civilized hospitals and civilized residents groups", the evaluation system of sanitary houses, the ten norms of hospital and residents' internal management, the residents' leave when they go out, the safety duty system, the registration and filing system of five-guarantee recipients in nursing homes, the graded nursing system and the regular meeting system of managers. Through the implementation of the system, the comprehensive quality of residents has been effectively improved and the order of hospital affairs management has been straightened out.
Two, seriously carry out the "three competitions" activities.
Carefully organize and carry out the activities of "Five Good Hospitals and Resident Appraisal", "Courtesy Hospitals and Resident Group Appraisal" and "Clinic Appraisal" within the whole hospital, and conduct appraisal once every six months. At the end of the year, a grand commendation meeting will be held for "Five Good Residents", "Courtesy Residents Group" and "Clinic". Five good residents will wear big red flowers and five good residents badges, and each will receive a bonus of X yuan. Courtesy guest group will give big medals and X yuan bonus, and bathroom winners will give "bathroom banner" and X yuan bonus. Through the development of economic activities, residents' sense of striving for the first place has been cultivated and stimulated, and residents' sense of group honor has been enhanced.
Third, further standardize the implementation of the sick leave system.
When residents go out, they need to ask for leave from the hospital administrator and get permission before they can go out. When they returned to the hospital, they returned the sign to the hospital administrator and canceled their vacation. The effect of this is intuitive, clear, strict and effective, which puts an end to the chaos of residents going out without permission, and also provides convenient conditions for preventing residents from getting lost and getting timely and effective help from all walks of life.
Four, strictly implement the five guarantees for the elderly in nursing homes.
In the work of perfecting the archives system, we must adhere to the "two customs". First, people diagnosed with mental illness by hospital health examination are not allowed to enter the hospital; Two, the hospital health examination diagnosed with infectious diseases, not admitted to the hospital. For those who have the admission conditions, we have done what we want and set up personal information files for them, one for each person and one for each file. The file contains the application form for individual residents to participate in the five guarantees, the approval form for admission to the nursing home, the hospital health examination materials, and the agreement for admission to the nursing home. It is convenient for us to fully grasp the information supply of inpatients, and also set a goal for personalized service management.
Fifth, establish a self-management mechanism.
We adhere to the people-oriented concept of running the hospital and pay attention to giving full play to the role of the elderly. First of all, we elected a hospital management committee with residents' participation to discuss and formulate the long-term development plan and work plan of the nursing home this year. Second, the hospital management committee has set up a leading group for food management to solicit and listen to residents' opinions and suggestions in daily life, and is responsible for formulating weekly meals and recipes, specifically mastering food standards, settling food accounts regularly, adjusting food patterns on major festivals, and ensuring food supply. Third, a leading group for safety and health logistics was established. Team members are on duty in turn, responsible for the maintenance of hospital lines, strict hygiene system, prevention of food poisoning, and strict implementation of boiler operation procedures to prevent accidents. Because we have improved the effective mechanism of hospital autonomy, fully mobilized the work enthusiasm of all groups, and ensured the orderly operation of hospital work.
Six, the implementation of graded nursing, to provide humanized and affectionate services for the elderly.
First, family care starts from a little bit. The second is to have a heart-to-heart talk. The third is graded care, including routine care for ordinary residents, secondary care for semi-self-care residents, and primary care for residents who can't take care of themselves, so that the elderly with five guarantees can truly feel the warmth of the party and the government caring for society, so that they can strengthen their confidence in life and raise their sails in life.
Seven, strive for progress in stability, and strive to improve the conditions of running hospitals.
In view of the aging facilities in our hospital, we won more than X million yuan from street offices and superior business departments throughout the year. All the houses in the hospital have been painted and maintained, and the bungalow in the front row of the hospital has been built with two floors, and X beds have been added, which has expanded the scale of the hospital. A ton of Fengxin boiler was purchased, and four new boiler rooms were built, which ensured residents' normal drinking water and heating in winter, and provided comfortable living and entertainment conditions for the majority of residents to spend their old age.
In short, in the first half of the year, through the United struggle of the whole hospital, our hospital made necessary achievements and won wide praise from superiors and all walks of life. Achievements can only explain the past, not the present and the future. In the second half of the year, we will continue to strictly implement the five-guarantee policy of the party and the state, closely rely on the superiors and the masses, blaze new trails and forge ahead, strive to raise the work of the hospital to a new level, and make new contributions to building a harmonious society.
Summary of the work of nursing home in the first half of the year Fan Wensan 20xx In the first half of the year, under the leadership of the party and government of the civil affairs department and the sub-district office, we accomplished all the tasks assigned by the superior leaders through our own efforts. The semi-annual work of 20xx is summarized as follows:
First, change ideas, implement paperless office and implement information management.
Since 20xx, our hospital has implemented information management. First, through training, employees gradually master computer operation and record nursing handover records through computers. Second, the data are all electronic, and the data of the elderly and employees are managed through the database to realize dynamic management and grasp all kinds of information in real time. Third, all kinds of forms are electronic, and the data is not only accurate and comprehensive, but also truly paperless.
Second, raise awareness, enhance awareness of prevention, and strengthen nursing safety for the elderly.
According to the characteristics of old-age care institutions, we focus on the safety care of the elderly:
1, strengthen employee safety education and improve employee safety awareness. We conduct "safety education" for employees every month, and carry out fire fighting knowledge and skills training, especially the use of fire extinguishers and the education of "fire prevention process".
2. Strengthen the preservation and management of safety protection equipment. Conduct safety inspection once a month to check the validity and storage of fire extinguishers.
3. Sign a fire liability form with employees, and implement the operating mechanism of the president's responsibility system, hierarchical management and joint management of all staff.
Third, strengthen hardware construction, promote software construction, and improve the nursing level of the elderly.
Through the evaluation of "the operation of old-age care institutions is up to standard" in the whole region, the software construction has been further improved on the basis of strengthening hardware, and the nursing level of the elderly in our hospital has been comprehensively improved. First, with the support of the municipal and district charity associations, we received a "donation" of X yuan, adding a set of "solar water heaters", which effectively reduced the operating costs. Install a set of "IP network monitoring camera" to comprehensively improve the security level of our hospital. Secondly, strengthen the training of employees' professional skills. Safety personnel actively participate in safety production training and pass special equipment operation training. A nurse obtained the Primary Certificate of Nursing Specialty through training. The third is to comprehensively improve the quality of nursing care and enhance the confidence of the elderly in "supporting the elderly" in nursing homes. In addition to the monthly nursing assessment, rewards and punishments are given. We also evaluate employees' satisfaction through the family members of the elderly, so as to improve the nursing level.
Four, around the "operational assessment standards" work, comprehensively improve the level of internal management.
In the 20xx year's work of "reaching the standard in operation assessment", we took "reaching the standard" as the driving force, improved the management level in an all-round way, improved various management systems in our hospital by stages and levels, paid close attention to reaching the standard and paid attention to maintenance. First of all, a staff meeting will be held to convey the spirit of the document of the District Civil Affairs Bureau and improve the staff's understanding of the work of "reaching the standard". Two, control the "standard" self-examination and self-correction, step by step, item by item. The third is to improve the document management mechanism, so as to "establish rules and regulations", "strictly implement" and "record item by item". 4. On the basis of "reaching the standard", our hospital passed the evaluation of "X Welfare Industry Association" in X month through the efforts of all staff.
At present, the elderly and their families are quite satisfied with the nursing service in our hospital, and they have received X banners and X thank-you letters from their families. Old man xxx said that I have been to more than X nursing homes, and the service here is the best. The dean and the staff are very kind and lovely. Old XXX specially composed and wrote songs such as "Song of Nurses" and "Good Nursing Home", praising the life of the elderly in nursing homes.
Verb (abbreviation for verb) Work plan for the new year.
1, strengthen staff skills training and comprehensively improve staff quality.
Actively participate in the vocational training of "nurses" in urban areas, and plan to participate in the training of "professional skills of nurses" (primary) for 3 nurses and "professional skills of nurses" (intermediate) for 2 nurses. Four employees participated in continuing education and updating training. Organize internal training for more than 5 times throughout the year, and carry out "nursing knowledge" and computer skills training among employees in the form of meeting training and examination training. On the basis of strengthening the operation of nursing process for the elderly, the nursing level of employees will be comprehensively improved.
2. Improve the "risk avoidance" mechanism in our hospital.
First, let every family member of the elderly sign the "Notice of Life Risks of the Elderly", asking the elderly to help each other in the same boat and jointly do a good job in risk avoidance. The second is to mobilize all the elderly to participate in accident insurance and improve the insurance coefficient. The third is to carry out "ten small activities" among employees, that is, smile more, speak sweeter, speak softer, be positive, have fewer reasons, be generous, do more, have less temper, act faster and be more efficient. Improve the service quality in an all-round way, based on the participation of the elderly, focus on the operation of nurses, highlight the systematic "risk avoidance" mechanism, and comprehensively reduce the nursing risks of the elderly.
3. Fully implement the management system and pay close attention to standardized operation.
Continue to do a good job in the "standard operation assessment" work, so that the system is in place and all records are comprehensive and timely. On the basis of the first half of 20xx, further improve the "up to standard" software and hardware construction. Strive for better results in the new year.
Summary of the work of the nursing home in the first half of the year: Fanxx County has X five-guarantee recipients (centralized support for X people and decentralized support for X people), X old-age care institutions (rural nursing homes for X people and socialized old-age care institutions for X people) and X beds. According to the deployment of the Ministry of Civil Affairs, the Provincial Civil Affairs Department and other departments, since X this year, our county has earnestly carried out special work to improve the service quality of nursing homes. The development situation is now reported as follows:
First, strengthen organizational leadership and refine the work plan.
In order to do a solid job in improving the service quality of nursing homes, our county has set up a coordination group for the construction of service quality of nursing homes, headed by the director of the Civil Affairs Bureau, with responsible comrades of public security, health planning, drug supervision and aging as members, and designated special personnel in their respective units to be responsible for implementation. According to the requirements of the Provincial Civil Affairs Department and other departments, the Civil Affairs Bureau of our county and other five units jointly issued the Notice on Printing and Distributing, which clarified the overall requirements, basic principles, ten goals of the 20xx campaign, and the responsibilities of counties, towns, nursing homes and relevant departments. On X, X, our county held a special mobilization meeting attended by township leaders, directors of civil affairs offices, presidents of nursing homes and social pension institutions, and made careful arrangements for carrying out this work in an all-round way.
The second is to clarify the key points of work and rectify them in an orderly manner.
(1) Continue to increase investment and improve weak links.
On the basis of investing X million yuan last year, another X million yuan was invested to improve hardware facilities. The "Ten Ones" standard for supporting facilities has been formulated, that is, each room is equipped with a TV set, each hospital is equipped with an air source water heater, each hospital is equipped with a set of monitoring equipment, each room is equipped with a smoke alarm, each room is equipped with a fire extinguisher, each hospital is equipped with a set of safe power lines, each room is equipped with a set of indoor equipment such as tables, chairs, beds and cabinets, and each hospital should have a health room (point). Hospitals have formed practical working systems and posted them on walls and yards. This year, the first thing is to upgrade the canteen of the nursing home. X reconstruction of the canteen of nursing home; The renovation of the dining hall of the X nursing home, which needs to be upgraded, has been completed at present and will be fully implemented in the near future, so as to ensure that it will pass the acceptance of the food and drug supervision department before the end of X. The second is to rebuild a county-level care center for the poor with X beds, which is specially used for the centralized care of the disabled and semi-disabled elderly. The third is to strengthen the construction of safety exits in nursing homes, and emergency lights have been installed in each nursing home. The fourth is to improve medical services. Nursing homes have set up outpatient clinics or medical points, and township hospitals have sent full-time doctors to sit in turn to ensure that minor illnesses are not discharged.
(2) Standardize staffing and strengthen assessment and supervision.
Issued the "Notice on Standardizing the Staffing of Rural Nursing Homes in the County and Improving the Treatment of Staff" to strengthen personnel management and improve service quality. The first is to clarify the staffing, positions and conditions of nursing homes. The conditions of the dean are hard and fast, and the age is not more than 55 years old, with a high school education. All county, township and village cadres and their spouses, immediate family members or staff over 65 will resign. Through standardization, the average age of existing staff in our county has been reduced from 63.9 to 58. 13, 8 directors over 65 have been replaced, and 45 other staff over 65 have been dismissed. The second is to improve employee compensation. All towns and villages carry out monthly assessment on the staff of nursing homes, formulate performance appraisal methods, and link staff salaries with performance. Divide employee compensation into two parts: basic compensation and performance compensation. The basic salary of the dean and the cook will be raised from X yuan per person per month to X yuan, and other staff will be raised from X yuan per person per month to X yuan; Performance pay is allocated to villages and towns in 400 yuan per person per month, and paid according to the assessment results. The third is to solve the worries of the staff. Starting from this year, employees will buy personal accident insurance, new rural cooperative medical insurance and new rural insurance fund 500 yuan. The fourth is to strengthen the funding guarantee for nursing homes. According to the actual number of people living in 600 yuan per year, included in the county budget. Fifth, strengthen the supervision and assessment of nursing homes. The township government and county civil affairs bureau assess the nursing home in the first half and the second half of each year. Innovative assessment methods are evaluated by the five-guarantee elderly to the staff. In particular, it is more in line with the characteristics of the elderly to evaluate all service personnel in the form of "throwing beans". Whoever the old man likes, just drop a bean in the bowl under his photo. The last elimination system was established, and unpopular employees were dismissed. Commend and reward nursing homes with standardized management, excellent service and excellent staff.
(3) Strengthen internal management and improve service level.
Refine management measures and implement "four normalization", namely, normalization of daily safety inspection, normalization of investigation and handling of contradictions and disputes, normalization of two eggs and one meat for residents every day, normalization of evaluation of "five good" residents and normalization of employee evaluation. First, all the old-age care institutions are uniformly printed with the daily safety inspection records of welfare institutions in the county, requiring all hospitals to check three times a day from seven aspects: whether there is illegal use of electrical appliances, whether there are flammable substances, whether there is smoking in bed, whether there are weapons and dangerous goods in the room, whether there are residents who have not returned home, whether there are residents going out, and whether there are wires and leaks in the hospital, and make records for future reference. The second is to uniformly print the "Daily Duty Record Book of Welfare Institutions in the County". The staff sign in, and truthfully record what happens in the hospital every day, together with the safety inspection records, as an important basis for the identification of the staff. The third is to improve the rules and regulations. Put the regulations into a book, one for each old-age care institution. Fourth, according to the working idea of "grasping both ends and taking the middle", we will select a nursing home in pieces every quarter, hold a meeting for nursing home staff to observe, and hold a training meeting for all township civil affairs office directors and nursing home presidents at least once every two months to strengthen regular education management. The fifth is to innovate management methods. Jiwangchang Township Nursing Home set up a mediation room for contradictions and disputes among residents in the hospital, and arranged a special person to be responsible for this work. In the old city, residents of the three hospitals under their jurisdiction are organized, literary teams are formed, some entertainment programs are written and performed by themselves, cultural activities are organized for the elderly more than twice a month, and lectures on policies and popular science knowledge are held more than three times. The old city nursing home has also set up a party branch in the hospital. Many five-guarantee elderly people have applied to join the party and are willing to dedicate the rest of their lives to everyone.
Third, face up to the existing problems and strengthen the improvement of service quality.
Although some work has been done in improving the service quality of the old-age care institutions in our county in the middle of the year, there is still a certain gap from the requirements of the Provincial Civil Affairs Department. First, the old-age care institutions did not meet the standards of fire protection filing or licensing, and the licensing rate was low. At present, only four nursing homes have been licensed. Second, the management of nursing homes is unbalanced. Individual staff members are not aware of service, their roles are not in place and their service level is low. Third, the nursing home is not balanced. The occupancy rate of most nursing homes is above x%, and some even have to wait for beds. Affected by some five-guarantee households' reluctance to leave home and leaving their hometown, some occupancy rates are only about x%.
In the next step, we will conscientiously implement the Guiding Opinions on Promoting the Reform and Development of Supporting Institutions for the Poor and the Notice of the Provincial Civil Affairs Department on Doing a Good Job in Safety Management during the "Two Sessions" and the spirit of this meeting to strengthen the management quality of nursing homes. First, hold a special meeting to solve the preconditions such as land and planning that restrict the fire permit, and resolutely complete the end-of-year permit proposed by the provincial department to reach more than 60%, and all the establishment permits will be obtained in the first half of next year. Second, actively study specific measures to promote the reform of supporting institutions for the poor, and ensure that the service level and quality of the poor are greatly improved. The third is to strengthen the safety management of old-age care institutions, resolutely implement the "one post and two responsibilities", resolutely implement the "five key points" put forward by the Provincial Civil Affairs Department, vigorously do a good job in supervision and inspection, and take effective measures to ensure the safe operation of nursing homes and ensure that the elderly with five guarantees enjoy their old age.