Traditional solution! ! And using the APP program, the recipe APP is free! !
First, the kitchen:
1, kitchen preparation is not sufficient, and common raw materials are not processed in time. Download a recipe APP to know exactly how much raw materials are consumed every day. In the background of the recipe APP, there are statistics on how many dishes are eaten every day, which dishes are eaten by many people and how many raw materials are processed by the corresponding people. Baidu recipes can be downloaded at a glance. The point is that this APP is free to use! !
Requirements: The chef should check the preparation work of the kitchen every day, especially the cutting and matching group, and make full preparations.
2. The menu of "Call Up" was not prepared in advance, and the food preparation was temporarily delayed upon receiving the notice.
Requirements: In addition to seafood, roast duck and other dishes that need to be cooked on the spot, the menu of "order meal" should be cut out to facilitate immediate processing and ensure speed.
3. When cutting and matching, there is an error in the arrangement of busy lines, and there is a phenomenon of missing matching or forgetting to inform. Bidao recipe app can solve this problem, and the menu and remarks can be pushed directly to the kitchen without forgetting.
Requirements: After each work link, do a self-examination, recheck the order of dishes and compare the side dishes. (Handwork must be slow and error-prone, and it is annoying to meet difficult guests. )
4. Insufficient preparation for the best-selling dishes in the restaurant, resulting in temporary "out of stock".
Requirements: Make statistics on the best-selling dishes that guests often order, and equip them with sufficient raw materials according to the attendance rate to facilitate sales. Bidao recipe app can accurately count how many dishes are sold every day.
5, there is no special command on the stage, and the order of the dishes can't be mastered.
Requirements: A la carte meal is specially designed with "Lotus King", so you can master the speed and order of serving and combine with the planner at any time.
6. Kitchen staff, special dishes and special stoves cannot be completely separated.
Requirements: Specialties, vegetables, soups and other dishes should be handled by a special person, who can strive for perfection and make overall plans for division of labor, and make up for popular cuisines at any time.
7. I didn't pay attention to the menu notes when serving and cooking, and the coordination before and after was not smooth. The notes were sent directly to the kitchen with the order, without missing the guest's notes.
Requirements: communicate in time and pay attention to the details of the guests.
8. In terms of menu design, there are too many dishes with complicated workmanship or improper arrangements, and most of the restaurant's special dishes are complicated in workmanship.
Requirements: When designing conventional and innovative menus, restaurants should consider many aspects, and the number of dishes with too complicated workmanship should not exceed 1/3, otherwise it will often lead to slow serving.
Second, the front office
1, guests hesitate to order, don't know what to order, waiters, etc., which takes up manpower.
Requirements: guests can order some food after their own choice. Disadvantages: The liquidity of ordering staff is too poor, which makes it easy for guests to wait. After the guests order their own food, the waiter will come and scan the code.
2. There are many guests and insufficient recipes.
Requirements: after the recipes are used up, they can be recycled to the front desk in time. The recipe app can enable many people to order food at the same time and choose dishes on the mobile phone.
3. The guests don't drink water or drinks, so they need to speed up the serving.
Requirements: Please indicate "no drinks, speed up" when ordering, and pay attention to follow-up to speed up serving. No wine system will mark it.
4. The psychological feeling that the guests are in a hurry and waiting for too long.
Requirements: Don't order complicated dishes when ordering, and pay attention to the follow-up. Pay attention to language communication when serving, so as to relieve the guests' irritability. There are interactive games in the menu to avoid boring guests.
When the guest ordered, the person didn't arrive and told him to "wake up". After the person arrived, the waiter forgot to inform the kitchen to serve.
Requirements: Inform in time, the waiter should know the serving time, and the grass-roots management should intensify the inspection and make up the seats. Click "Everyone" directly in the Bidao recipe app, and the kitchen will start cooking.
6. When the guests are particularly concentrated, the kitchen is too busy, which leads to slow serving.
Requirements: When guests gather, pay attention to the collocation of ordering, and strictly indicate the ordering time and serve in order.
7. The delivery man didn't serve the food in the first-in first-out order.
Requirements: indicate the ordering time on the menu, and serve according to the time. The ordering time is automatically sorted, which dishes are served first, without memorizing?
8, fill in the form, add water and other services can not call the waiter.
Requirements: Strengthen the patrol in the lobby to satisfy the guests at the first time. APP has the function of calling the waiter at the same time and reporting the demand directly, without the waiter running back and forth twice.
Three. Other requirements
1. Diners and waiters in the restaurant must write down the time clearly when checking out, so as to master the preparation time of each dish and supervise the serving speed. Automatic billing generation time
2, delimit single, delimit single member received the menu, timely write down the delivery time, master the second procedure. Automatic generation time of file transfer
3, delimit single member timely grasp the number and time of dishes on each table, if there are overtime dishes in advance, coordinate with the kitchen side dishes and serving. If the ordering time is too long, it will automatically urge the priority.
4. The front hall and the back kitchen are combined, and the daily special dishes and the top ten best-selling dishes are fed back to the back kitchen in time, so that the back kitchen can prepare in advance and improve the serving speed. Automatic statistics of daily dish sales crown
5. When the foreman and supervisor patrol Taiwan, if they find that serving is slow or cold dishes are not ordered, they should give side dishes and seasonal cold dishes in time.
6. Confirm the number of tables with the person in charge in time when booking the reception and wedding banquet, so as to avoid insufficient preparation of the kitchen due to temporary extra tables.
7, a dish, a single together, timely distribution of leaflets, timely serving, to avoid sending a single waste of time.
8. When ordering food, you should know the production time of each dish, and steamed dishes and stir-fried dishes should be matched.