Time is gone forever, we will usher in a new year, and we need to start planning the annual work plan of the post. The annual plan is to determine the results, goals and key measures for the next year in advance. At this time, how to write an annual personal plan for the position? Here, let's take a look at the annual work plan of the administrative office. You are welcome to see it. I hope it helps you.

Annual work plan of the administrative office 1 1. Understanding of work

First of all, the company clerk is an intermediary position, and the uploading and publishing of the whole company and the development of brokerage business are assisted by the clerk, so the position of secretary is very important.

1. Obey, and all work must obey the orders and arrangements of the leaders.

2. Understand, fully understand, and act according to the intention of the leader.

3. Execution, we must resolutely implement the leadership will, strengthen execution, and do a good job in summing up paperwork.

However, obedience is not passive. A lot of work can be predicted in advance and actively carried out, so as to grasp the work trends in all aspects in time and accurately, feed back all aspects of information to leaders in time, pay attention to investigating the past, and provide decision-making reference for leaders; At the same time, office work should also pay attention to strategy and work art, and do a good job of communication and coordination among leaders, colleagues and departments seriously and scientifically. No wrangling, pushing the Committee, there is a gap in work.

Secondly, the clerk's job is equivalent to the company's small housekeeper, office daily items procurement and distribution; Common items are registered and filed by clerks, so clerks must have enough patience and love their work.

Second, the future work plan

1. In daily work, do the following:

(1) Assist the superior to register, report and distribute all kinds of documents, sort out the documents that are not specifically classified and put them into labeled folders.

(2) Do a good job in daily external house renewal.

(3) Do a good job in sorting and warehousing office consumables and reimbursement of various accounts.

(4) Assist the superior leaders to manage the contract bills. Strictly implement the company's contract bill management regulations, and do not abuse contract bills.

(5) Do a good job in the management of office supplies. Do a good job in the registration of office supplies, distribute them as needed, do not waste them, and count them on time, so as to replenish office supplies in time and meet everyone's work needs.

(6) do a good job in the maintenance of office equipment,

(7) Assist leaders in scheduling and duty during holidays to ensure the safety and security of the company during holidays.

(8) Complete other tasks assigned by the leaders seriously, on time and efficiently.

In daily work, we must follow the principle of precision, detail and accuracy, make careful preparations, make careful arrangements and be meticulous, achieve standard operations and posts, and strictly follow the company's rules and regulations.

2. In the management work, please do the following:

(1) Do a good job in leadership service: finish all tasks assigned by superiors, department managers and department heads in time. Be a leader's helper and assistant, be anxious about what the leader is anxious about, want to lead what he thinks, run errands frequently, report more, and be a good staff assistant.

(2) Do a good job in the service of branches: strengthen contact and communication with branch information officers, systematically and quickly transmit information, and ensure timely and accurate information transmission within the company.

(3) Do a good job in direct service: feed back the information of employees of the unit and department to the company leaders in time, and do a good job in direct communication with the leaders.

(4) Assist the superior leaders to improve the rules and regulations of the branches of this department.

(5) Information confidentiality: documents commonly used in the office shall be kept confidential; It is necessary to collect all aspects of information in a timely, accurate and comprehensive manner and do a good job in filing.

(6) Do a good job in paperwork: finish all kinds of manuscripts assigned by leaders in time, learn the writing of all kinds of written materials, and improve your writing skills.

According to the actual operation of the hotel and the company's existing organizational structure management system, the annual work plan of the administrative office is to guide, coordinate, supervise and manage the company's logistics, outreach and corporate culture construction, and implement the company's various rules and regulations and work instructions.

The first part of the overall goal

First, the overall goal:

According to the working situation and existing shortcomings of 20xx degree, combined with the development situation and future development trend of the hotel, the administrative office carries out the related work of 20xx degree from the following aspects:

1, national four-star tourist hotel evaluation:

20xx Hotel Four-star tourist hotels are re-evaluated, and the hotels are re-evaluated by Zhejiang Tourism Bureau and local tourism bureau. The administrative office will conduct self-examination, rectification and inspection in strict accordance with the "Code for Visiting Star Hotels". In daily work, it is implemented according to the management standard of "Evaluation Standard of Star Hotels" to ensure that the hotel successfully passes the evaluation of four-star tourist hotels.

2, logistics management:

(1) Staff canteen: Strengthen the food safety in the staff canteen, reasonably arrange the weekly menu, and improve the quality of staff meals within the cost range.

(2) Dormitory: rationally arrange dormitory, optimize dormitory resources, strengthen sanitary management of dormitory, and inspect and evaluate dormitory.

⑶ Vehicle management: Strengthen the management of hotel vehicles, ensure the safe operation of vehicles through timely maintenance and annual inspection, and fill in the vehicle registration form by other departments except procurement.

3. Outreach work:

4. Cultural construction:

(1) The administrative office sorts out all the memorabilia since the opening of the hotel, and makes promotional films to publicize corporate culture and corporate traditions;

⑵ Cooperate with the personnel department to carry out employee activities in the hotel, enrich employees' spare time life, and ensure the stability of the staff and the construction of corporate culture.

5, daily work:

The 20xx annual administrative office will continue to strictly carry out the daily administrative work of the department, perfect and improve the shortcomings of the 20xx annual administrative department, and ensure the normal development of hotel administrative work.

Second, matters needing attention:

1. Administrative work is a systematic project, so we can't rush for success. Therefore, the administrative department should make annual targets step by step.

2. Administrative work is a very important basic work for the hotel, and it is also a collaborative work of the whole company, which requires the cooperation of all departments, so hotel leaders and departments need to assist in completing the annual plan;

3. Administrative work is a long-term project. For each job, the administrative office will make a detailed work plan that matches the target. Therefore, the work objectives need to be studied by hotel leaders before they can be put into practice. If the hotel adjusts the objectives of the department, the administrative office will complete the annual work according to the adjusted objectives.

The second part of the specific content and schedule

Re-evaluation of one or four-star tourist hotels;

I. Overview of objectives:

Promote the evaluation of four-star tourist hotels, and ensure that the hotel successfully passes the re-evaluation of four-star tourist hotels.

Second, the specific implementation plan:

1. Grade the hotel's software and hardware in strict accordance with the "Regulations on Access to Star Hotels", list the guaranteed bottom points, the points that can be scored (indicate the cost of rectification) and the points that cannot be scored, formulate the rectification plan, and require all departments to cooperate with it; Completed in March

2. Improve all the ledger data of the hotel, and complete the incomplete ones. For the corresponding scoring points that need ledger support, there must be a perfect ledger data correspondence, and then binding is completed; Completed in April

3. Cooperate with the personnel department and the quality inspection team to check the software services of various departments (especially business departments) in accordance with the Code for Access to Star Hotels. Where there are deficiencies, the relevant departments are required to carry out training and rectification to meet the standards and prepare for the unannounced visit of the Tourism Bureau; Twice a month after March.

4. Create a star-rated atmosphere to make the whole hotel reach the star level; Once a month.

5. Invite industry experts and leaders to make unannounced visits to the hotel and put forward deficiencies for rectification; Every month after May.

6. Make inspection plan; One month before the inspection, it should be formulated according to the actual situation.

Second, the logistics management:

I. Overview of objectives:

Strictly implement the hotel logistics work, ensure the normal development of the hotel logistics work, and provide quality services for all departments of the hotel;

Second, the specific implementation plan:

1, the staff canteen is cleaned once a month, the oil fume pipes are cleaned regularly, and the quality inspection is conducted twice a month;

2. Require the staff canteen to strictly control the consumption of salt and cooking oil and advocate healthy eating;

3. Report the next week's menu in advance every week so as to review and control the cost;

4. In principle, the staff dormitory should be reasonably occupied according to gender, level and department, and the staff dormitory resources should be optimized;

5. Check and score the hygiene and completeness of articles in each employee dormitory, conduct appraisal, introduce specific rewards and punishments measures, and check twice a month.

6. Restore the activity room on the 6th floor of the staff dormitory, and install the monitoring probe for staff activities, which will be completed before June.

7, vehicle maintenance, annual inspection, in addition to procurement, other departments need to register the car, car keys for unified custody.

Three. Outreach work:

I. Overview of objectives

Continue to strengthen the working relationship between the hotel and various tourism-related departments and government functional departments to ensure the smooth development of hotel administration.

Second, the specific implementation plan:

1. Visit the leaders of relevant departments regularly, and invite individual leaders to the hotel to experience and give guidance;

2. Actively participate in activities organized by tourism departments and government departments, and actively cooperate with them;

Fourth, cultural construction:

I. Overview of objectives:

Shaping hotel corporate culture and enriching employees' spare time life.

Second, the specific implementation plan:

1. Organize the memorabilia since the opening of the hotel and make it into a promotional film; Completed in August

2. Cooperate with the personnel department to organize an employee birthday activity every quarter.

3. Cooperate with personnel department to organize Mid-Autumn Festival party and Spring Festival party for employees.

Organize spring outing for employees in April or May.

5, cooperate with the personnel department to carry out an employee winter and summer activities.

Summary:

20xx is a very important year for hotels. The administrative office will focus on star rating to ensure the smooth progress of other work and the smooth development of the overall work of the hotel.

In order to further implement the cottage spirit of "being normal and being brave in creating excellence" in the whole region, the office requires us to emancipate our minds, be brave in innovation, identify the gaps and improve our ability. This has put forward new and higher requirements for the work of our administrative office in xx years. All the staff in our office are required to study hard and go all out to create a new situation in xx work.

First, comprehensive coordination, standardized operation and high-quality completion of daily office work.

The administrative office has a wide range of work and many clues. With the guidance and help of the competent leaders, it is necessary to strengthen communication with various departments, district governments and other relevant departments, strive for greater support and cooperation, and complete the daily work of the administrative office with high quality.

First, do a good job in receiving, transmitting, urging and managing confidential documents. Daily work such as letter circulation, leadership instruction supervision, telephone answering, fax sending and receiving, document printing, etc. It should be rigorous and orderly, and no mistakes can be made. Especially in document circulation, it is necessary to further refine the classified circulation of conventional documents and information documents, further refine the work, and timely transmit effective information with reference significance to relevant departments.

The second is to save office. Go to the wholesale market to purchase office supplies, and strictly implement the office supplies distribution system. At the same time, it is necessary to do a good job in the inspection, repair and maintenance of public facilities in time to effectively save energy.

The third is to strengthen indoor and outdoor environmental sanitation management, especially the cleaning management of public parts such as toilets, stairs and corridors.

The fourth is to do a good job in safety precautions. In addition to daily waterproof, anti-electricity, anti-leakage and anti-theft work, duty and accommodation arrangements should be strengthened in peacetime and holidays to ensure office safety.

Fifth, be a good staff assistant to the leaders and do a good job in the welfare distribution of government officials.

Sixth, strengthen canteen management. Strictly control hygiene, so that government officials can eat with confidence, do their best to improve the quality of meals in the canteen, and scientifically formulate nutritious dining recipes.

Seventh, do a good job in financial work, provide financial revenue and expenditure statements to leaders in time, and facilitate leaders to make budget arrangements for financial work.

The second is to enhance service awareness, change work style, and constantly strengthen the office's own construction.

The administrative office is the window department of the street office. The service quality and work quality of the office directly affect the prestige and status of the sub-district office among the masses. Therefore, office staff must strengthen their awareness of quality service, comprehensively improve the quality and level of service, carry out smiling service and enthusiastic service, and vigorously carry forward the work style of "fast, high, accurate and practical". Advocating all office workers to achieve the "five noes" means not letting work be delayed in their own hands, not letting things accumulate in their own hands, not letting mistakes happen to them, not letting comrades who come to work be left out in the cold here, and not letting the office and its image be damaged here. At the same time, it is necessary to strengthen the self-construction of the office from a high level, prevent and overcome the ideological obstacles of "almost", "indifferent" and not striving for progress, find the gap through horizontal comparison with advanced brother units, and enhance the consciousness of striving for Excellence. Strengthen the team concept and overall awareness, further strengthen coordination and cooperation on the basis of division of responsibilities, make up for each other's shortcomings, and ensure the overall cohesion, interlocking, orderly and efficient operation of the office. It is necessary to strengthen the ability to pay close attention to the implementation of the work and do a good job in two specific tasks: government affairs and affairs.

Over the past year, with the care and support of the company's leaders and colleagues, the office has closely focused on the company's central work, United and cooperated, fulfilled its duties, gave full play to the functions of staff assistant, service guarantee and overall coordination, and successfully completed various tasks through the unremitting efforts of all members. The work situation this year and the work plan for next year are reported as follows:

I. Main Work Situation

(1) Do a good job in administrative services wholeheartedly, and provide logistical support and basic support for the smooth work of the Group and various departments.

The work of the office is based on service, service to leaders, service to departments and service to employees. Providing high-quality and efficient service is the eternal theme of office work and the unremitting pursuit of all office members. Over the past year, the office has continuously improved the quality of its employees, gradually changed its work style, firmly established a sense of service, and provided services wholeheartedly. The administrative front desk, with many tasks, should not only serve all employees of the company well, but also take care of reception, telephone recording and meeting work, as well as register and order letters in a unified way. It is the front desk who goes to work the earliest and leaves work the latest every day, and voluntary overtime is the constant insistence of the front desk all the year round. In order to ensure that all employees have a clean, tidy and comfortable office environment, the front desk works hard and carefully, and tidies up all offices and desks before going to work. Team drivers are hard-working and dedicated, 5+2, white+black, busy everywhere, picking up customers and taking cars for emergency business. It can be said that behind every emergency worker, there is one or more team drivers who silently contribute. Team drivers try their best to ensure safety, and at the same time handle logistics support such as insurance, annual inspection and fuel card for all vehicles of the company. In the procurement, application and distribution of office supplies, office staff strictly follow the oa application process, control the number of office supplies applications, and efficiently purchase and distribute office supplies, so as to make the best use of them, reduce costs and increase efficiency, and reduce consumption. Thanks to the patient persistence and unremitting efforts of all members of the office, the office was able to provide good logistical support and basic support for the smooth work of the group and various departments in the past year.

(2) Seriously manage the work of * and *, and improve the seriousness and standardization of the use of official seals.

Office staff should carefully use and register the company's contract seal and business seal, strictly review every contract and agreement that needs to be sealed, and ensure the seriousness and standardization of the use of official seals.

First, arrange a special person to do a good job in official seal management. Strictly regulate the application and use of the official seal, and apply for registration in accordance with the prescribed procedures every time the official seal is used, so as to avoid the abuse of the official seal for private use and ensure the standardization and seriousness of the official seal.

The second is to do a good job in the daily use and custody management of various photos of the company. Store and manage all kinds of photos of the company in different categories. When it is needed for daily use, it should be managed according to the application registration procedure, so as to master the usage trend of photos and ensure the convenience and safety of photos.

Third, do a good job in checking the words and contents of company contracts and agreements, avoid mistakes and omissions of company contract words to the greatest extent, focus on the interests of the company, and ensure the legality and standardization of every contract and agreement involving the use of official seals with a rigorous, serious and meticulous work attitude, and ensure the last level of administrative office.

(three) careful organization and coordination, overall arrangement of various collective activities.

Over the past year, the office has started its work with communication, coordination, supervision and management as the starting point. While doing a good job of service wholeheartedly, we pay more attention to the careful cooperation with various departments. First, when organizing group meetings and other collective activities, we should do a good job of service in advance, and know the specifications, the number of participants, the notice of activities, on-site services, dining arrangements, vehicle services, etc. in advance. , and successfully completed the organization and coordination of various meetings inside and outside the group. The second is to organize all employees of the group company to conduct a comprehensive physical examination, so that employees can master their own health status, prevent diseases and enhance the cohesion of the company, so as to better devote themselves to the intense work and create value for the company. The third is to coordinate the service work of signing contracts with major customers, prepare the signing documents in advance, book the signing venue, sign the exhibition board, and communicate internally and externally, effectively improving the company's work efficiency and social reputation.

Second, the work needs to be improved.

Office work is mostly behind-the-scenes comprehensive work. It is not easy to come up with a work, but it is difficult to make mistakes. Looking back on the work of the office over the past year, although some achievements have been made, there are still some areas that need to be improved:

(1) work efficiency needs to be further improved.

Office work is characterized by comprehensiveness and triviality, but it is indispensable. The office system needs to be further improved, and the ways and means of team work need to be continuously improved to further improve work efficiency in division of labor and cooperation.

(2) The meticulous work needs to be further improved.

The work in the office is meticulous. In some daily affairs, due to negligence, all kinds of mistakes are easy to appear in the details, so we should strictly control the details and further improve the meticulous work.

(3) The management level needs to be further improved.

The level of office management is far from the strict and efficient requirements of the group. The internal management of the office is not clear enough, some management systems are not implemented in place, and there is a lack of supervision mechanism for system implementation. The scientific management level of the office needs to be further improved.

Three. working face

20×× years is a new year for the company to continue to innovate and continue its glory. As the service department of the company, the office has a long way to go. Office members will further improve their high standards and strict requirements, continue to learn, comprehensively improve their leadership, service and support capabilities in office management, and help the company develop. The specific work plan is as follows:

(1) Strengthen communication and be a good leader's assistant.

Accurately understand the intentions of company leaders, and do a good job in information giving and reporting. Keep full communication with other departments, learn as much as possible about the progress of various businesses, and timely sort out information and feed it back to the company leaders, effectively assist the superior leaders in their work, and truly be the leaders' assistants.

(two) to strengthen the initiative, do a good job in various services.

Adhere to the principle of service in the work, strengthen the quality and sense of responsibility of the staff in this department, improve the effectiveness of the work, constantly strengthen the sense of active service, and constantly improve the office's support ability and service level to other departments. Service work should realize two major changes:

The first is to realize the transformation from passive service to active service. Office work is sudden, accidental and passive. Therefore, we should plan all the work in advance to increase the initiative of the work with the advance and foresight of the work.

The second is to realize the transformation from single service to comprehensive service. The service of the office must pay attention to the comprehensiveness and initiative of the service, and provide the whole process of active service.

(3) Respond to energy conservation and emission reduction, and do a good job in daily management.

Actively respond to the group company's call for energy saving, emission reduction and consumption reduction. In terms of vehicle management, improve the vehicle management ledger, strive to improve the efficiency of vehicle use, strictly control vehicle fuel consumption and maintenance costs, further strengthen the vehicle dispatching system, adhere to the principle of dispatching vehicles based on events rather than people, clarify priorities, strive to do urgent things and do special things, and strive to reduce vehicle energy consumption while ensuring the use of vehicles by all departments of the group. In the procurement of office supplies, according to the budget management plan of the group company, reasonably control the expenses of office supplies, strengthen management, ensure quality, save expenses and reduce costs. In the use of office supplies, improve the use system and accounting of office supplies, and strictly control the consumption of office supplies.

In an instant, 20×× years have passed. Looking back on this year, with the care and guidance of the leaders and the support and help of my colleagues, I successfully completed the work of 20 ×××× 6 years. As the company's administrative Commissioner, with the care and guidance of the leaders of various departments and the support and help of my colleagues, I have diligently and practically completed my work this year, successfully completed all the tasks assigned by the leaders, and improved in all aspects. Now I will summarize my study and work this year as follows:

First, a pragmatic work attitude:

I insist on hard work, work hard, consciously safeguard the corporate image of the company, do my job well, and try to avoid any mistakes in my work.

Administrative Commissioner is a service-oriented job, which is more complicated. Do a good job in various services every day to ensure the normal development of the work of various departments. The daily work is trivial and needs to be careful, not negligent, and not sloppy. In order to finish all the work on time, insist on establishing a memo every day. I put the day's work in the memo and finished it one by one so as not to miss it.

Second, due diligence, do a good job in administrative personnel:

Conscientiously do their own work and daily affairs * work, assist leaders to maintain a good working order and working environment, and make file management more and more standardized and standardized. At the same time, do a good job in logistics services, so that leaders and colleagues can avoid worries. Under the direct leadership of the department manager, take the initiative to do a good job in the daily affairs of the department.

1. Material management: do a good job in purchasing the daily necessary materials of the company, and register the requisition according to the requisition of the department.

2. Document management: 20 minutes of meeting minutes, 8 newsletters, and more than 20 application reports and summaries. At the same time, the printing, scanning and copying of documents handed over by various departments are completed, and the notices and documents issued by the company are uploaded and distributed in time.

3. Personnel management: at the beginning of each month, make statistics on employee attendance and overtime duty table, complete the change of employee social security payment base on time, and pay and approve five insurances and one gold every month.

4. Daily administrative work: the use and management of vehicles and office supplies are meticulous.

5. Handling of company information: handling annual inspection of company business license and organization code certificate.

6. Assistance: Assist the department manager to organize and arrange the company's activities and promote the company's corporate culture.

Third, the knowledge learned:

As an employee of a real estate company, I deeply feel the urgency of learning. There is no end to learning, but the existing level of knowledge is far from enough. With the continuous development of enterprises, only by continuous learning and accumulation can we meet the needs of enterprise development. To this end, I used my spare time to sign up for the second-level training of national human resources teachers. Through study, I have strengthened my understanding of this post and improved my own quality.

Four. working face

As the project draws to a close, in the second half of the year, I will take the initiative to assist the department manager to organize the preparations for various acceptance procedures, complete the annual inspection of qualification certificates on time, ensure the normal work of all departments, and earnestly check the employee attendance and social security payment. With a correct attitude, we will work hard to complete the tasks assigned by our superiors. Contribute to the growth and development of the enterprise tomorrow.

Under the leadership of the school leaders, the office will continue to conscientiously implement the instructions, decisions and requirements of the superiors, closely focus on the overall requirements of the school work, take serving the school and teachers and students as its own responsibility, clarify its thinking, pay attention to details, make reasonable arrangements, put it in place, take the overall situation into consideration, improve its effectiveness, make all work more scientific, systematic and standardized, and make contributions to the development of the school.

First, do a good job in daily work.

Under the instruction of school leaders, we will further improve our service awareness, clarify the division of labor, and put all the work in place.

1, do a good job of uploading and distributing files. Send and receive written and online documents in time and submit them to the principal for review. According to the principal's audit opinion, transfer it to the leader in charge or notify the relevant teachers, clarify the tasks, take responsibility for each other, read and approve letters, supervise the instructions of the leaders, check important documents, answer the phone, print documents, record meetings, convene meetings and other daily work, so as to be rigorous and orderly without making mistakes. All documents and materials should be timely, accurate, high-quality and efficient.

2. Report the work materials of each school to the Education Bureau and other higher authorities in time.

3. Inform the work arrangement in time.

4. Record school administrative meetings, teachers' meetings and other important meetings.

5. Continue to do a good job in the reception work.

6, do a good job in the relevant annual report and all kinds of information statistics.

7. Do a good job in temporary mandatory work arranged by school leaders and school committees.

Second, standardize and do a good job in file management.

Strengthen the file management of all departments in the school. Assist local directors to collect, sort out and register local files. Make it a daily work of the school.

Third, conscientiously complete the administrative work.

Take file management as the breakthrough point, coordinate office work, and form a fixed process operation for key work such as title, salary and appointment. Finish the work of the science office.