1. Grid division: according to geographical area, population density, community structure and other factors, the jurisdiction is divided into several grids, and each grid is in charge of a grid operator.
2. Information collection: Grid members need to go deep into the grassroots to understand the needs, opinions and problems of residents, collect information on people's livelihood, people's feelings and public opinions, and establish a basic information base.
3. Problem acceptance: In the process of information collection, the grid staff found the problems and difficulties encountered by residents and registered and classified them in time to ensure that the problems were properly handled.
4. Coordination and communication: Grid members need to keep close contact with community residents and relevant functional departments, coordinate resources of all parties, and ensure timely and effective solution of problems.
Grid working characteristics
1, mass line: The grid work insists on coming from the masses, going to the masses, deeply understanding the needs of the masses, serving the masses wholeheartedly, and realizing democratic autonomy at the grassroots level.
2. Refined management: By dividing the grid, the management and services within the jurisdiction are realized, and the management and services are refined to every corner to improve management efficiency.
3. Highly integrated: Grid work involves many fields, such as urban management, people's livelihood services and social security. It needs to work closely with other departments and units to realize resource sharing and collaborative operation.
4. Informatization refers to the establishment of information collection, submission, processing and feedback systems by using modern information technology to realize information sharing and rapid response and improve work efficiency.