1, the cream can't be sent away, probably because the temperature of the cream is too high. Before sending the cream, everyone should put the cream in the refrigerator at 2-8 C for more than 12 hours.

2. It may also be caused by being left at room temperature for a long time. You can put the cream back in the refrigerator and refrigerate it for 1-2 hours, and pass it through ice water.