KFC provides free images for many businesses in the fast food industry, and these pirated images do not match the pictures at all. After receiving the takeaway, consumers can clearly see that the food is not as big and full as the pictures show, and consumers can communicate with the seller or the platform to safeguard their legitimate rights and interests.

One, refuse to accept the takeaway, contact the merchant

Consumers receive the takeaway, open and find the food does not match the picture, you can refuse to accept the takeaway, the first time to contact the merchant to accept. First with the business to communicate, you can take physical photos to the business, and the business show pictures to compare, you can see such as burgers and not picture size, lack of things, fried chicken is not as tender and juicy as the picture, etc., if the business is determined to compensate for the business can be the first time the business complained to the platform of the takeaway, by the platform to solve the problem, the majority of platforms will be compensated for consumer takeaway The company's main goal is to provide the best possible service to its customers.

The second thing you can do is to complain to the Trade and Industry Bureau

When the takeaway doesn't match the picture and the merchant and the platform refuses to pay, you can complain to the Trade and Industry Bureau, which can deal with this kind of problem effectively. Because the consumer is to receive the picture information, the appearance looks suitable before buying, when the food does not match the picture, the situation is serious. This is a very serious situation, and it's a violation of the rules, as well as the fact that a lot of the fast food industry is stealing KFC's pictures, and the Commerce and Industry Bureau is cracking down on non-conforming goods, counterfeit products, and so on.

Three, the complaint to the Consumers Association

The takeaway does not match the real thing, you can go to the Consumers Association to make a complaint, the complaint content for the violation of consumers rights and interests . The violation of consumer rights and interests include, fake for real, with lesser items as pictures after beautification of the items, while there is a lack of quantity, the remaining is defective, etc., to take advantage of its false information to sell. This kind of behavior consumers can refer to, in order to make a complaint.

The above three ways can reasonably safeguard the rights and interests of consumers, of which the first is the most convenient way to deal with, if the first point does not work, you can refer to the latter two points to safeguard the rights and interests. Now the Commerce and Industry Bureau and the Consumer Council have opened online and telephone channels, greatly facilitating consumer rights behavior.