The official WeChat account of Modern China Tea Shop and the official Weibo also communicate with users in a heart-to-heart way. The interaction with fans is very grounded. There are good and bad comments, and they will be released. This frank personality has won the praise of young consumers. Not only will a "bad review" be issued, but also a "food safety self-inspection report" will be issued regularly every month to directly inform the inspection results.
This dare to face up to their own problems, grounded gas, not too cold way to close the direct distance between brands and users, but also make consumers more assured of products. Modern China Tea Shop has always been customer-oriented, oriented to customer needs, communicating with customers in time, constantly updating and adjusting products and marketing methods according to customer requirements, thus ensuring the development vitality of the brand.
Whenever you walk into a modern China tea shop, you will hear the words "This is your orchid latte, you should choose two cups and stir three cups", which will be repeated hundreds of times for eight hours a day.
During the twenty-four solar terms, every customer who comes to the store will be told the recipes that should be eaten that day; When it rains, the store prepares a timely umbrella; Even every store has a small medicine box with emergency supplies such as band-aid Huoxiang Zhengqi water. It is through this intimate and humanized service that Modern China Tea Shop has maintained a good reputation and turned "tap water" into "die-hard powder".