On February 13, 2012, I paid the money to Chengtong Driving School Hanjing Road Branch to learn driving. At that time, Chengtong Driving School made it very clear that except for the make-up test fee, the driving school, instructor or any other staff member of the driving school would not charge me any more fees.

1. It is very difficult to make an appointment for driving practice, my words are extremely scoundrel, and my attitude is uncooperative

I took the liberal arts exam on June 21st. Chengtong Driving School assigned coach Liu Jianhai. From the students' point of view, it is difficult for the coach to get an appointment for driving practice. First of all, he will not take the initiative to find students to arrange driving practice. Even if the students take the initiative to call Liu Jianhai to make an appointment for driving practice, it will take a long time. On Monday, he called Liu Jianhai and asked, "Can I practice driving?" Are you a coach?" Liu Jianhai said, "You can call me to make an appointment next week." It took more than a week from the time when we made the appointment to meet up with the coach, and the coach's training appointment could never be scheduled on Saturdays and Sundays. This coach used various excuses to delay the appointment for driving practice.

In the three months from June 2012 to September 2012, I had not realized that coach Liu Jianhai did not care about the students' learning situation at all. He did not make an appointment with the coach to practice driving for three months, and the coach was even more disrespectful. I would make appointments with students to practice driving, and I wasted 3 months of training time. Starting from October 2012, as a consumer, I became very anxious. I started calling the coach and leaving text messages from time to time for two weeks. Liu Jianhai’s phone was turned off every day. I went to the headquarters of Chengtong Driving School and asked for a change of coach. It was not easy to get through. Cheng Tong Driving School Hanjing Road Branch found another mobile phone number of Liu Jianhai. Liu Jianhai refused the driving practice in October on the grounds of "sick leave" and asked me to contact him again in November.

My attitude began to deteriorate: In November 2012, I finally made an appointment with the Chengtong Driving School coach to practice driving. When Liu Jianhai met me at the Chengtong Driving School coaching field, he was very unfriendly and asked me what I meant by "can't find it." "Go to Liu Jianhai", "Why should we complain if something happens", "Why don't we close the door and deal with it privately". At that time, Liu Jianhai's attitude had already begun to be very bad, and he had a bad tone towards me.

When I wanted to ask this coach to practice driving for the second time in November, Liu Jianhai once again refused the request for driving practice in mid-to-late November on the grounds of "raining" and was very rude. , said to me sarcastically, 'Ask God when it will stop raining'! This uncooperative attitude appears again and again.

In December 2012, I once again asked Liu Jianhai to practice driving, but Liu Jianhai refused the entire December practice on the grounds of "renovation of the training ground of Chengtong Driving School".

The content of the conversation is as follows:

When making an appointment for driving practice in October

(Me) --- Coach, I have been looking for you for a long time. Can I practice driving?

(Coach Liu Jianhai) --- I am on sick leave. I will come back to you after I have rested.

(Me) --- So when is the specific time?

(Liu)---I can't reply to you either. Please make an appointment with me again next month.

When making an appointment for driving practice in November

(Me) ---Can I go to practice driving?

(Liu)---It’s raining! No driving practice if it rains!

(Me) ---No, then when can I practice driving?

(Liu) ---Ask God, how do I know when it will stop raining and when I can practice driving!

When making an appointment for driving practice in December

(Me) ---Can I go to practice driving?

(Liu)---The venue is being renovated under new regulations, and there is no need to practice.

(Me)---When will the venue be renovated? When can I practice driving?

(Liu)---Go and ask when the coaching field will be open.

(Me)---Is there any difference in the new regulations?

(Liu)---Go and learn the new rules by yourself. If you know what the new rules will test, come to me. Come back in January.

2. Ask students openly Get the price difference from the new regulations

On January 15, 2013, I went to the Chengtong Driving School training ground as scheduled to learn how to drive, but I didn’t know that I was blatantly blackmailed. The conversation was as follows:

(Liu)---You are now taking the five-must-take exam. You signed up to take the butterfly stake and choose three out of nine exams. Now the world has changed. This is not your fault, nor is it mine. This is** *If you want to blame the Communist Party for its fault, the government changes every day, so you must also bear this responsibility

(Me) ---What? I don’t understand what you mean

(Liu)---You have to pay, this money is because you have to take the new test

(Me)---Coach, I was The money is not handed over to you, I hand it over to the driving school, and I swipe the card. It is the driving school that assigns me to you to teach the car. This is true. What's more, I haven't been able to take the exam for subject 2, and I haven't been able to get an appointment to practice driving. It's been delayed until now with the new regulations. What right do you have to collect money from me? Even if I have to pay, I will only give it to the driving school, not you. If this money is paid, will all students who signed up before the new regulations were issued by the government must pay the money? If there are no documents, then I will not pay the money.

(Liu)---Okay, you don’t have to pay.

Is it legal to charge new regulations fees to students who signed up before the new regulations? Are there formal documents issued so that coaches can collect money from students? Didn’t we sign a contract with the driving school? Just like the house price, it was 10,000 yuan/square meter when the contract was signed. If the property market rises to 15,000 yuan/square meter a year later, do consumers have to pay the difference? If you have to make up the difference, what is the contract? Where are the documents for making up the price difference? Please ask this coach Liu Jianhai to come up with a clear government-stamped red-headed document and charge me. In addition, we have signed the "Student Pre-Test Instructions". If the driving training institution personnel charge any "passing fees", "insurance fees" or any other fees, it is bribery.

3. The teaching attitude is bad, there is emotion in the teaching, making things difficult, bullying the ladies, and embarrassing the students

Since January 15, 2013, the people have clearly refused to pay any money to Liu Jianhai. After the new regulations, Liu Jianhai became even more unscrupulous in his attitude toward himself. He scolded him when he wanted, ignored him when he wanted to, and didn't answer when he wanted to. He also treated himself like a monkey during the appointment, waiting, and training for driving practice. , making things difficult, bullying ladies, deliberately embarrassing others. I feel wronged beyond words. I can't eat or sleep. When I think about the fact that I signed a contract to take the license plate test at Chengtong Driving School, I encountered such an unscrupulous instructor who tried every means to collect money from the students before continuing to teach normally.

First of all, the time of the training appointment was very unclear. I deliberately did not pick him up to the coaching ground. I only said that you can come to the coaching ground to find me at any time during the day. However, I deliberately made people wait in vain. It could be at least an hour and a half, or more. Then for 2 hours, no one could be seen during these 2 hours, and the phone could not get through. When I went to the coaching field at 12:00 noon on January 30, Liu Jianhai said, "I have students studying, please wait." After that, Liu Jianhai hung up his phone three times for an entire hour and a half. It took a full wait until 13:30 for Liu Jianhai to arrive.

After the teaching session on January 30, Liu Jianhai said coldly, "You will be at the coaching field at 2 o'clock tomorrow afternoon. If I don't see you, I will leave." As a disadvantaged woman, since coach Liu Jianhai threatened that he must show up at 2 o'clock or he would not practice driving, on January 31, I rushed to the coaching field at 1:50 and called Liu Jianhai from time to time, but there was no call until 4 o'clock. Wait until Liu Jianhai. The conversation was as follows:

I arrived at the Chengtong headquarters at 1:50, but Liu Jianhai was not at the coaching ground

I called to urge him at 3:00, but Liu Jianhai continued to ask me to wait, saying that he was taking an exam.

When I called to urge him at 4:00, Liu Jianhai said, "If you don't wait, leave first. If I don't see you when I get back to the coaching field, forget it!"

I can't wait any longer for this day. , I was angry and hurt and went back to do what I should do. We students also have our own jobs. We students are also individuals. We students are not just here to wait in vain when we are full and have nothing to do. We are not like this. The good coach Liu Jianhai acted like a monkey.

Secondly, they ignored Liu Jianhai and let him get off the bus to suffer embarrassing accusations from Liu Jianhai. Before the training session ended on January 31st, I sincerely asked for advice on how to check whether the line was stepped on when driving in a curve. Liu Jianhai did not answer directly, but shouted in a fierce tone, "Get off the car!" and asked him to tell the car to leave. Liu Jianhai's feet were how many meters long, and he remained frozen there. He kept scolding himself for nearly 10 minutes, "What university did you go to?" "Did you go to elementary school?" The instructors and students at Chengtong Driving School were very embarrassed and bullied the ladies. I understand that Liu Jianhai cannot receive the so-called "price difference" he wants to receive. Liu Jianhai no longer has the mind to pay attention to us old students. He does not pay as much as others, and Liu Jianhai continues to pay the same labor. Liu Jianhai is very unhappy. In my contact with Liu Jianhai, Liu Jianhai told me the most basic steps for my teaching thinking. Whether I can do it or not is up to me. Learning from Liu Jianhai's unintentional teaching is a waste of consumers' money. The most unprofitable thing is that I, the vulnerable female students, dare not speak out in front of Liu Jianhai of Chengtong Driving School, and are mentally traumatized. But there is a limit to our tolerance. Since Liu Jianhai has to charge a "price difference", otherwise he will not be interested in teaching, then please just stop teaching. Why harm others and yourself?

Based on the above, I strongly condemn the quality and teaching ethics of the coach Liu Jianhai of Chengtong Driving School. I also strongly express my dissatisfaction as a consumer and request the Municipal Transportation Commission to thoroughly investigate whether the coach has any other violations. His student Liu Jianhai accepted illegal charges such as "customs clearance fees", "insurance fees" and "price differences". It is also necessary to replace this coach Liu Jianhai and no longer be his own driving coach. We are all working people in the society, and we have completely lost confidence in this coach. Liu Jianhai’s pursuit of personal gain has caused a lot of mental trauma to him. He is also very sad and disappointed with this driving school industry. A tear of deep hurt.

Resolutely demand a change of coach