1. Online Complaint: By logging in to the official Tik Tok application, you can find the goods order you want to complain about in Tik Tok Shopping Center and enter the order information page. In the official customer service at the bottom of the interface, choose to contact manual customer service and initiate a complaint according to the complaint content. Communicate directly with the official customer service on the platform to provide order information and detailed complaints.
2. Call the official e-commerce customer service hotline: call the official e-commerce customer service hotline of Tik Tok; 10 10 1588 to lodge a complaint. Communicate directly with customer service personnel by telephone, explain in detail the reasons for the complaint and the problems existing in the business, and provide relevant order information.