Like the work, adhere to the work service process, everywhere for the sake of the customer; the work of adaptability, can flexibly deal with emergencies for the guests to leave a pleasant experience and good memories. In your case, you can mainly train the standing posture, smile service, polite language and so on.

Standing posture is vital to welcome guests, 1 welcome staff standing in the restaurant doorway outside or behind the welcome desk, facing the direction of the guests facial expression natural, enthusiastic, eyes looking ahead; false when the guests line to the restaurant 3 meters, should move forward half a step, hands naturally down in front of the body, slightly bent over, bowing 20-30 degrees, said: "Hello, sir/madam, welcome!" Do 12 times per minute. 2 legs between a piece of paper, head top book or a bottle of mineral water, not allowed to fall, 6 people divided into two groups (2 women and 1 man for a group), standing training time than the actual work standing time to be longer, otherwise welcome guests are not adapted to long time standing, the work will be indecent standing posture, affecting the image of the hotel. Two groups stand a good group of one hour can rest, and stand a bad group continue to stand.