1. Manage the store independently and solve the problem of store operation.

2. Responsible for the recruitment and training of store personnel, as well as personnel scheduling and post allocation, to ensure the good operation of the store.

3. Be responsible for the analysis of store operation, products, services and cleaning inspection.

4. Do a good job of uploading and distributing, and cooperate with and complete the brand promotion of the company.

5. Complete store inventory, order and delivery management, and do a good job in cost accounting.

6. Coordinate the handling of unexpected problems in operation and maintain the brand image of the company.

7. Preparation and tracking of new stores.

Other duties

Be fully responsible for the daily affairs of the milk tea franchise store, including staff recruitment, assessment, business training, supervision of workers' implementation of rules and regulations and post responsibilities.

Adhere to all product formulas and display standards to provide customers with drinks and food of the same quality. Follow the health, safety and hygiene guidelines of all products and check the implementation of employees at any time.

Timely discover the changes in the morale and behavior of shop assistants at work, create a positive learning atmosphere, provide clear, specific and timely guidance and feedback during the shift, create a positive team atmosphere, and improve the work efficiency among colleagues.

According to the business objectives of the store, control the expenses reasonably, understand the inventory and order accurately. Master the skills of handling customer complaints and properly solve customer complaints to ensure the normal operation of the store and set a positive example for colleagues. Demonstrate the work attitude of customer first, provide quality service to customers, lead and ensure the quality customer service of colleagues.