If you are using a vivo phone, the cloud service is cloud storage, which can back up phone photos, videos, documents, contacts, text messages, bookmarks and other data. In a network environment, you can restore data anytime and anywhere without worrying about data loss. The cloud service icon can be found on the mobile phone desktop.

How to log in to the cloud service:

1. Open the "Cloud Service" APP--log in to the vivo account--to view the data in the cloud service;

2. Use a browser to open the vivo cloud service web page, log in to your vivo account to view: Web link

How to use cloud service backup:

1. Enter the "Cloud Service" APP--Device Cloud backup--backup data type--select the data to be backed up--return to the previous page--back up immediately--to back up relevant data; turn on "automatic cloud backup" and the device will be charged every time, connected to WiFi and the screen is locked. Relevant data will be backed up once every 7 days.

Device cloud backup can back up system data (including desktop layout, alarm clock, and some setting options), call records, text messages, and applications (only the installation package is backed up, excluding data generated by applications).

2. Enter "Cloud Service"--Data Synchronization--you can turn on the data switch that needs to be synchronized. After turning it on, the data in the cloud will remain consistent;

Data cloud synchronization supports photo albums , contacts, atomic notes/notes, schedule, browser favorites, blacklist and other data.

3. Enter "Cloud Service"--My Cloud Disk--click the "+" in the lower right corner--select the file to be uploaded--upload--wait for the upload to complete.

The cloud disk supports uploading various files such as pictures, videos, audios, documents, WeChat files, QQ files, software installation packages, compressed packages, etc.

Methods for restoring after backup:

1. Enter cloud service--device cloud backup--backup management--and data recovery--click the backed up data--restore-- Just wait for it to complete;

2. Enter the cloud service--My Cloud Disk--click on the file to be downloaded--download it locally.

3. After the "data synchronization" of the cloud service is turned on, if you add, modify, or delete data locally, the cloud will also synchronize the corresponding operations.

Graphic link: Web link

Note:

(1) In device cloud backup, a device only retains the latest backup data, and each backup is successful. Afterwards, the old backup data saved in the cloud will be overwritten.

(2) The data of sticky notes can be transferred to Atomic Notes, but the data of Atomic Notes cannot be transferred to sticky notes.

If you have more questions, you can go to this link to consult online customer service for details.