It is possible to let the courier company bear the possible liability for injury.
Some time ago, my family wanted to get a jar of Sichuan pickles, so I bought a glass jar online.
As a result, I found that the quality of this glass jar was worrying.
I contacted the merchant, and the merchant was rude: please return it if you don't like it! ,
It is quite different from the service attitude when buying jars.
So, I took the jar to the courier company and was rejected.
I went to six courier companies in a row and refused.
After more than two hours of tossing, the glass jar is still in my hand.
I finally know why sellers can be so rude.
Because we can't send it at all, the seller is so stubborn.
It hurts to think about it!
In the end, only the glass jar was left, and 5 yuan was refunded.
Take a kitchen knife as an example. The kitchen knife is a commodity in the supermarket, but when you buy it, you go out of the supermarket.
People with ulterior motives may hurt people with kitchen knives. At this time, the kitchen knife is a murder weapon or dangerous goods.
Then the reason is basically the same, the kitchen knife is mailed from e-commerce or goods.
But in your hands, his attributes have changed and become diverse, and the courier company is afraid to pick it up.
The kitchen knife will hurt people, and the courier company does not want to be involved in the incident of kitchen knife injury.
So it will be rejected.
I bought an electronic scale a few days ago, and there are quality problems. After discussing with the seller, I have to choose the reason for refund, whether I want to shoot more or not. I decided to choose the refund reason truthfully (because once I listened to the seller and chose the refund reason that I didn't want to shoot more. Later, the seller only compensated me 12 pieces of freight through freight insurance, saying that the freight insurance only compensated 12 at most, and the rest could only be borne by myself. The customer service said that as long as the refund application is something else or I don't want to shoot more, it means it's my own fault, so I have to bear the freight generated outside the freight insurance, which is a profound lesson. The sellers are all routines, but because of my good reputation, Taobao still refunded the freight. The seller also deliberately embarrassed me because he chose the option that affected his reputation this time and asked me to return all the accessories and gifts. Later, it was found that the battery was not allowed to send express delivery. I'm thinking, why can't someone else send it back? Later, the courier said that the seller had a long-term cooperative relationship to send. If they send it to me, they will face a fine of 20 thousand yuan. I have no choice but to stop sending batteries. As a result, the seller refused, on the grounds that the package I returned was not damaged. After customer service adjustment, I 10 yuan was deducted to compensate the seller.
In fact, it is not just a question of sending a kitchen knife, but buying some items in daily life. You will also encounter the embarrassment of not sending this courier.
Let's give an example. When we buy toy guns for our babies online. I'm worried that he will send me logistics, so it's hard to get a piece of it. The store will swear to tell me that it must be an express delivery, and you will definitely receive it. It was only when things arrived that they were really the express delivery of Tonglu Department. However, someone around us wants to send the toy gun back, but it is extremely difficult! This company won't accept it, and neither will that one. The person who gets the final receipt may be confronted with contraband by the receiving company. According to informed sources, the starting price of such fines is generally 200, and some are 500. Courier, it's almost enough to earn three or five dollars for this courier. If it is judged as contraband, if you don't make money, you will be sentenced to several hundred dollars. Don't be too sour in this loss-making business. If you ask the courier to deliver this kind of goods, it is estimated that he will not deliver it. Unless he really doesn't know there are contraband things.
Under the general situation of national anti-terrorism, major express delivery companies actively cooperate with the formulation of real-name registration system, forbidden zones and other relevant laws and regulations, with very good intentions. This kind of behavior is beyond reproach and there is nothing wrong with it. But why is this situation pointed out in the question? The first reason is that some toys, such as smuggled water guns and water cannons, have no actual lethality. Moreover, when the courier company is doing this business, it has already reported the case to the local public security department. So they have no scruples about sending this kind of goods. However, some express delivery companies simply ignore the actual situation, in order to complete the order target issued by the headquarters. As long as the price is in place, the quantity is sufficient, and the harm of the goods is not too great, he will turn a blind eye and let him deliver the goods according to Taobao's channels. This is why this kind of goods that can't be delivered by express delivery can enter our thousands of households through the delivery channels of Taobao or Pinduoduo!
But why not send it? For the consignee, it is unprofitable to receive such goods, and it needs to be filed with the relevant departments. Needless to say, it is easy to be fined, and lifting the fine is not something that ordinary couriers can do! If the dispatching company passes the safety inspection and catches these fish that have escaped from the net, it can get a higher fine. Stimulated by economic interests, checking contraband has become a stale income-generating project! This has caused the courier to be unwilling to send such items.
The kitchen knife is returned, and no courier will accept it. It's really a headache. Many times, even if you are not satisfied, you can only confirm the receipt and give comments and praises silently (not bad reviews, trouble).
The simplest and most labor-saving, you grind your seller,
You can ask the seller to contact the courier to pick up the goods. Of course, sellers are not necessarily willing to do such unprofitable work.
At this time, you can tell him not to help give a bad review.
Therefore, it is usually done for you.
This involves the regulation and inspection of express mail. If the courier company receives your piece and is investigated, a fine of several hundred is inevitable.
The courier company will be punished, and so will the courier.
Therefore, it is obviously not cost-effective for your ticket to earn a few yuan in courier fees, and naturally it will not be accepted.
Tell everyone how the merchant sent it. Let's go Generally, online sellers of toy guns and knives have cooperative express delivery points, which are easy to mail. When the general courier comes to pick up the goods, the courier is packed and doesn't know what's inside. Even if he knew what it was, he dared not ask or say. After all, without a customer, the salary is much less. The company will turn a blind eye.
I hope that the state departments will strengthen control and prevent these things from falling into the hands of criminals. Now that the law is getting more and more perfect, this situation will definitely be less and less in the future.
I have done express delivery, but those who dare not accept it, the network boss repeatedly places orders every day, and the merchants can deliver the goods because they are qualified, and the public security, post office and cooperation station have all filed.
However, there is no way to operate on the client. Belongs to controlled knives and prohibited items. Whoever sends it to you is unlucky, from the courier to the outlet to the company. This cannot be solved by temporary workers. If you really want to send it, you have to go to the police station for the record, and then go to the outlet to deliver it, but whoever has the time and energy to buy something for tens of dollars should think carefully and look carefully before buying it.
But, but, I have seen a battery (in groups of five) or a fully charged one. I don't know what such outlets think.
It's simple. Taobao sellers have cooperation with courier companies, and the information of ID card shops is registered. And the goods that can be sold on large-scale network platforms are legal. Generally, courier companies only register information once, and merchants can fill in a form to send any goods in the later period, regardless of the specific items inside, but one thing is that both merchants and couriers have reached a * * * understanding, that is, if there are liquids or explosives with batteries, they must explain them, otherwise the couriers will be detained regardless of the return! Ordinary people send a courier, explaining the contents of the courier. Strangers need ID cards and registration information. Many projects are carried out in strict accordance with the standards. If you are not allowed to send it, you will not send it. It is stipulated by the state!
Merchants have signed long-term cooperation agreements with express delivery companies before delivery. Generally speaking, companies cooperate with each other more, such as knives, drinks and shampoos. When ordinary consumers send it, courier companies generally don't send it, because courier companies don't have much time and energy to judge whether it is appropriate, so it is forbidden to send it, but it is different for companies. At least, when something happens, do you think it is convenient to find a long-term cooperative company or an ordinary person you hardly know?
In fact, it is very simple to encounter this situation. If the goods you buy are not to your liking, ask the merchant to contact the courier to pick them up. I bought a box of this wine before, but the merchant sent the wrong goods. I contacted several couriers myself and refused to accept them. Finally, the merchant directly arranged for the courier company to pick up the goods and send them away.
Merchants can issue controlled knives because their stores have records in the courier company and the courier company has records in the security department, so they can deliver them normally. If you don't like it, you can directly check and reject it, don't sign for it, and then return it after signing for it, which belongs to individual delivery. The filing process is particularly cumbersome, and it takes time for approval. Otherwise, there is no way to pass the security check, so the courier company will not accept the supervision and delivery of retail investors. So is contraband. I hope I can help you.
Because it is a cooperative Taobao express, the package is directly taken away by the courier and will not be opened for inspection. Therefore, contraband such as knives and drinks will turn a blind eye, and the expenses will be settled every month anyway. Stranger customers occasionally send things, and such customers are called individual customers. The postal administration clearly stipulates that things sent by individual customers should be unpacked for inspection. If you don't check them carefully, this courier company will be fined and criticized by name .. I know this clearly because I have worked as a customer service before.